Jobs in the United States

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Educator-Respiratory Care
Loma Linda
Loma Linda, CA
…English with professional quality; use computer, printer, and software programs necessary to the position, e.g., LLEMR (Loma Linda Electronic Medical Record), Outlook, Word, Excel, Power…
Added just now
IT Software Manager
P&G US Business Serv Co
United States
The Software Manager will lead application and service demand, roadmap alignment, delivery planning, supplier performance, engineering governance, architecture compliance, operational…
Added 1 min ago
Senior Product Manager
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Mastery of the software development lifecycle and experience delivering a variety software products to market
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Site Director II
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…the annual production budget, participating in new product development and planning, attending and participating in various organizational meetings. The Site Director is accountable for…
Added 1 min ago
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Commissioning Specialist
AVI-SPL
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- $38.47 to $57.22 USD / hour
…meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and…
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Practice Manager
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Added 2 mins ago
Scheduling Manager
Hoffman Construction Company
Childress, TX · TX · San Antonio, TX · Houston, TX · Lubbock, TX · Dallas, TX · Fort Worth, TX
Position Summary: Hoffman Construction is seeking a Project Scheduling Manager. This individual will be an integral member of the on-site Scheduling Department, providing essential support…
Added 2 mins ago
Construction Manager - Electrical Systems
Hoffman Construction Company
Boise, ID · ID · Hauser, ID · Kuna, ID · Moscow, ID · Post Falls, ID · Lewiston Orchards, ID
Lift/Carry: Must have the ability to lift or manipulate 50 pounds to a height
Added 2 mins ago
Construction Manager - Mechanical Wet Systems
Hoffman Construction Company
Boise, ID · ID · Hauser, ID · Kuna, ID · Moscow, ID · Post Falls, ID · Lewiston Orchards, ID
Position Summary: The Mechanical Wet Systems Construction Manager will work within the Construction Management department and will report to the Mechanical Project Manager. They will work…
Added 2 mins ago
MEP Project Engineer
Hoffman Construction Company
Boise, ID · ID · Hauser, ID · Kuna, ID · Moscow, ID · Post Falls, ID · Lewiston Orchards, ID
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Added 3 mins ago
Senior Program Manager
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- Must hold a current Secret clearance and the ability to obtain a TS/SCI
Added 3 mins ago
Jr Software Engineer
LEIDOS, INC.
Gaithersburg, MD
Leidos is seeking a Junior Software Engineer, who will be a member of a dynamic team in Gaithersburg, MD, working on the development/maintenance of software that improves aircraft runway…
Added 5 mins ago
Enterprise Systems Senior Manager
Lonestar Electric Supply
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Lonestar Electric Supply and its subsidiaries are seeking an experienced Enterprise Systems Senior Manager to lead the day-to-day management, administration, support, and enhancement of the…
Added 6 mins ago
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Sr Manager, Performance Partnership Delivery
Beckman Coulter, Inc.
Chicago, IL · Dallas, TX · Minneapolis, MN · NY · Denver, CO · Charlotte, NC · Salt Lake City, UT
- $165,000 to $185,000 USD / year
The Senior Manager, Performance Partnership Delivery is responsible for leading a high-impact consulting team that partners directly with health system customers to improve operational…
Added 6 mins ago
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Analyst II, Technical Documentation (Technical Writing, Medical Device)
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- $70,000 to $80,000 USD / year
…notes, and other technical documentation for both hardware and software products. The Analyst II also contributes to documentation planning, content development, review and approval cycles,…
Added 8 mins ago
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General Manager
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Latonia, KY
- $115,000 to $135,000 USD / year
General Manager – Property Restoration Operations
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Sr. Business Development Manager - Multifamily
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Washington, DC · Falls Church, VA
- $90,000 to $110,000 USD / year
The primary objective of the Sr. Business Development Manager - Multifamily is to sell comprehensive security systems and services to the Company’s clients: local building owners, managers,…
Added 9 mins ago
Landscape Construction Project Manager - Residential Development
Cherrylake, Inc.
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Landscape Construction Project Manager - Residential Development
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Manager Environmental Services - Multiple Shifts Open
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- $76,100 to $97,000 USD / year
Day Shift: Monday–Friday, 7:00 AM–3:30 PM · Evening Shift: Monday–Friday, 4:00 PM–12:30 AM
Added 10 mins ago
Physical AI Senior Engineer
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Reporting to the MIT Manager, the person in this role will support the Production Engineering Division and SOAR Group’s objective to improve manufacturing competitiveness.
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Project Manager
The Hertz Corporation
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We are seeking a strategic and customer-focused Project Manager to lead delivery of customer-facing products and support transformation initiatives across web, mobile, and platform…
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Manager, ROI Operations (FMLA/Disability Forms)- Remote
Sharecare
Frankfort, KY
The Manager of Global Operations has an overall responsibility for ensuring their required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Global…
Added 10 mins ago
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Sr Manager of Fusion Applications (Greenfield)
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Greenfield Sales Strategy & New Business Development
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Analytics Program Manager
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Experience working directly with data scientists, data engineers, software engineers, finance, risk management, and leadership teams
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Manager, Regulatory Compliance
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Frankfort, KY
Lead inspection readiness activities including but not limited to management of inspection calendar, supporting development of functional area slide presentations, scheduling KOMs,…

Sharecare

Manager, ROI Operations (FMLA/Disability Forms)- Remote

Frankfort, KY, United States

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Job details

Posting language: English
Posted: Sep 17, 2026

Original job description

Remote

Full time

R-102069

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app (https://askmd.sharecare.com/) , helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store (https://apps.apple.com/us/app/askmd-smart-health-guidance/id739298964) , Google Play (https://play.google.com/store/apps/details?id=com.sharecare.askmd) , and the web (https://askmd.sharecare.com/) . To learn more, visit sharecare.com.

Job Summary:

The Manager of Global Operations has an overall responsibility for ensuring their required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Global Operations ensures objectives, principles, values, mission and foundation are represented with Global partners. The position also supports global operational activities that are focused on the achievement of company-wide operational goals. The Manager of Global Operations will do so with an emphasis on global partner engagement, relationship development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Global Operations will work closely with the Director of Provider Global Operations, the Director of Automation and Globalization and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.

Essential Job Functions:

Global Account Management Support

Primarily supports and manages the Global FMLA/Disability Forms Team. Manages the FMLA/Disability Forms Production Process for the Global Labor utilized in this process. Also, interacts with the Sharecare Leaders of this department.
Support Sales and Customer Service activities directed at new Clients/Prospects with RFP responses and internal/external meetings
Support the identification and transition of existing Onshore clients to Global clients
Support daily/weekly/monthly/quarterly Client Review calls with feedback and direction for Global Partners

Global Operational Support

Respond to and resolve escalated Client/Requester issues
Support Inventory Management initiatives
Partner with Director Provider Global Ops to create and manage goals relating to Productivity and Quality for Global Partners
Quality Control – Perform Analysis and Administer Actions Plans and Training.
Queue Management – Perform Analysis and Administer Corrective Actions/Training
Provide Training Support to Global Partners both in country and virtually
Analysis of endangered accounts and creation of action plans to address problems/account feedback
Chase Activities
Monitor, manage and establish new additions
Communicate effectively to all CHASE team members
Complete Chase Activities ahead of Deadlines.
Ensure Global Partners have adequate Credentials to match inventory and production plans. If not adequate, work to resolve with client, CS, Ops teams
Support Technical events that occur.
Manage and Support SOP Documentation for all Global Accounts

Organizational Leadership

Model Sharecare’s core values of Family, Servant Leadership, Giving Back, Compassion, Respect, Accountability and Innovation to Global Partners
Operate within the Global Team to achieve goals and objectives quickly, efficiently and profitably
Possess strong communication and training skills to deliver feedback and direction on how to improve Global operations
Communicate essential updates to internal and external stakeholders
Collect and assess documentation required to successfully transition regional operations activities to global according to deadlines set forth by Director of Provider Global Operations
Measure global performance to objectives established by Director of Provider Global Operations

Financial Management

Continually seek new opportunities to advance Sharecare’s transition plan and achieve expected transition milestones and targets
Assist Global Partner in meeting their KPI’s for Productivity and Quality to lower overall Sharecare costs

Customer Service

Assist in building and strengthening global partnerships
Coordinate with Operations and Client Success Manager(s) to onboard new clients and transition exiting clients to global production

Specific Skills/Attributes:

A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information
Commitment to discuss questions and recommendations about global processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided
Participation in education as required for corporate compliance and role-specific functions and tasks

Qualifications:

Minimum of 7-10 years proven success in manager or director level role
Experience in release of information operations highly preferred.
Extremely team oriented
High proficiency in Microsoft suite of products Outlook, Word, Powerpoint and Excel including development of pivot tables to analyze data
Effectively utilizes Power BI reports to manage Global partners
Ability to work well in a fast-paced, multi-tasking environment while prioritizing and meeting deadlines
Superior communication skills
Outstanding customer service with strong negotiation skills
Detail oriented, with strong analytical skills and effective problem-solving skills
Ability to handle confidential materials and information in a professional manner

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Everyone lives better, longer. That’s the vision. We’re making strides every day by bringing together the many different elements of health for you, your family, and your community. It’s not easy connecting doctors, health plans, employers, useful tools, quality information, and more to deliver what you need when you need it. But that’s what makes Sharecare special. We’re putting the power of living your healthiest life in your hands.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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More about this job

Skills

Health records management
Pharmaceutical products
Production processes
Sales
Customer service
Inventory management
Quality control
Provide training
Documentation
Leadership
Communication skills
Financial management
Regulatory compliance
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Power BI
Multitasking
Prioritization
Negotiation
Analytical skills
Problem solving

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Work requirements

Jobs in the United States