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Added 2 mins ago
Registered Nurse (O-2/O-3/O-4 Billet) Non-Supervisory
Immigration and Customs Enforcement
Eloy, AZ
…emergency response, and patient education. Responsibilities include leadership roles such as Charge Nurse or Team Lead, mentoring, and process development. The role requires clinical…
Added 2 mins ago
Facility Health and Safety Officer (O-5 Billet) Non-Supervisory
Immigration and Customs Enforcement
Eloy, AZ
…matter expert and key advisor in the day-to-day management, development, implementation and monitoring of the following IHSC programs of responsibility: infection control; occupational…
Added 2 mins ago
CHILD SUPPORT SUPERVISOR
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Remote, United States
…many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should…
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Project/Task Lead – Network Engineering
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Registered Nurse (O-2/O-3/O-4 Billet) Non-Supervisory
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…emergency response, and patient education. Responsibilities include leadership roles such as Charge Nurse or Team Lead, mentoring, and process development. The role requires clinical…
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…stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain…
Added 2 mins ago
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Senior Manager - Application Security Research
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- $123,000 to $215,250 USD / year
Contributes to the development and continuous improvement of the organization's application security program, ensuring alignment with regulatory requirements and business objectives set by…
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Business Process Owner Lead | Communications Ecosystem/Advance Capabilities - Claims Optimization
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HR Business Partner Director - Insurance
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As a trusted advisor and strategic partner to senior executive leadership as an HR Business Partner Director , you will drive business value through development of long-term talent…
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Director, Risk Management – Operational Risk
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Phoenix, AZ
…activities. The ideal candidate brings strong operational risk program leadership, executive-level communication skills, and demonstrated experience influencing senior stakeholders and…
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Director of Business Data & Analytics – AI Governance
USAA
Phoenix, AZ
Enterprise Influence: Partner with senior business, technology, and risk leadership to integrate AI governance into the product development lifecycle, ensuring a balance between innovation…
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Managing Consultant, Integrated Planning Job Details | Black & Veatch Family of Companies
Black & Veatch
Phoenix, AZ
Integrated resource planning (IRP) leadership, including defining study approach, scenario design, assumptions development, stakeholder engagement, and documentation.
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Executive Director, Sr. Experience Owner
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Monitors industry trends and member insight as an input to current enhancements of member value proposition and/or development of new value propositions.
Added 11 mins ago
Customer Quality Engineer
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Grand Haven, MI
Advanced knowledge with customer specific Program Development, e.g., AIAG Automotive Core Tools.
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Grand Haven, MI
10+ years of progressive experience in strategic account management, business development, commercial leadership, or general management.
Added 11 mins ago
Development Program Engineer
Shape Corporation
Trenton, OH
…years) of work experience to join the Shape team for a rotation program consisting of several cross functional areas that ultimately leads to a full time role in an engineering location…
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Development Program Engineer
Shape Corporation
Tanner, AL
…years) of work experience to join the Shape team for a rotation program consisting of several cross functional areas that ultimately leads to a full time role in an engineering location…
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Compensation and Benefits Senior I
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San Diego, CA
…compliance oversight, providing insights that enhance pay equity and program…
Added 12 mins ago
BP
Manager of IT Security
Babcock Power
Louisville, KY
- $120,000 to $165,000 USD / year
The Manager of IT Security provides leadership for day-to-day security operations while helping advance the organization’s security strategy, operating model, and program maturity. This…
Added 12 mins ago
BP
Manager of IT Security
Babcock Power
Marlborough, MA
- $120,000 to $165,000 USD / year
The Manager of IT Security provides leadership for day-to-day security operations while helping advance the organization’s security strategy, operating model, and program maturity. This…

Shape Corporation

Customer Quality Engineer

Grand Haven, MI, United States

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Job details

Experience: A minimum of 5 years of Quality Engineer experience, preferably in an automotive manufacturing environment.
Posting language: English
Posted: Jun 18, 2026

Original job description

Position Summary:

As a member of the Program core team the CQE (Customer Quality Engineer) represents the voice of the customer within the Shape organization, acting as the key interface between the customer and the company. The primary focus is to establish, manage, and achieve APQP and milestone events during all program phases in accordance to the SPMP process.

Responsibilities:

Develop APQP documentation to support the Product Realization Process in accordance with customer requirements, e.g. FMEA, MSA, SPC, PPAP, etc.
Facilitate/Participate in the development and maintenance of Process Flows, PFMEA and Control Plans with strong attention to critical and special product & process characteristics.
Ensure that appropriate inspection plans and containment plans are in place for the process value stream.
Develop and control all APQP documents through PPAP approval for new program launches.
Execute PPAP submission and approval as required for customer-initiated product changes as per the SPMP guidelines.
Understand and provide interpretation of customer specific requirements.
Participate in GD&T development through the DFM process
Oversee gaging requirements, design approval, and customer approval.
Co-ordinate & participate in all customer quality events with the Shape manufacturing plants, such as site visits, launch reviews, run @ rates etc.
Establish / define customer safe launch exit criteria.
Participate in the internal customer Program reviews.
Customer AAR approval on designated A surface or cosmetic components. (When applicable)
Manage all customer claims and provide feedback as per customer specific requirements during prototype and pre-production phases.
Ensure customer portals are maintained as per CSR (customer specific requirements).
Customer PPAP approval hand off to Shape manufacturing plant.
Work hand in hand with Shape and Supplier Program Management teams to identify and resolve any potential issues during the launch and or EC phase.
Initiate dimensional layout requirements during pre-production planning and create standards where none exist.
Ensure APQP process information is accurate, comprehensive, and received by the supplier.
Coordinate with supplier to develop "line readiness" activities such as Run at Rate, PV testing, QAV, and all standard APQP milestones.
Communicate between Shape leadership and suppliers to address and resolve quality issues providing technical input and guidance with a focus on preventative care.
Ensure the supplier follows their own program management process and timing.
Ensure that the Plant SQE buys off on the effective implementation of Shape suppliers during Safe Launch.
Facilitate corrective action process with focus on reducing quality incidents and improving overall quality and delivery systems.
Review and approve PFMEA documents provided by the supplier.
When needed, review corrective actions & conduct verification audits at supplier sites.
Responsible for final PPAP signoff and communication at Phase Gate review 5 during Shape program management process.
Identify and train a back-up(s) to manage key tasks when absent.
Additional functions not specifically outlined in this position description as directed by the leader.

Position Skills and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty effectively. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Bachelor of Science in Engineering or related field required. Equivalent work experience may be substituted for a degree.
A minimum of 5 years of Quality Engineer experience, preferably in an automotive manufacturing environment.
Knowledge of GD&T and tolerance stack up applications.
Advanced knowledge of APQP.
Advanced knowledge with customer specific Program Development, e.g., AIAG Automotive Core Tools.
Working knowledge of Quality Management Systems, e.g. ISO9001, TS16949 and ITF16949.
Proven experience mentoring other Quality Engineering team members.
Advanced project management skills using Microsoft applications.
Strong verbal and written communication skills.
Demonstrated competency in the use of problem-solving tools, e.g., 5 why, 8D, Ishakawa Diagram, Root Cause Analysis, etc.
Willingness to travel domestically and internationally as required.

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More about this job

Skills

Documentation
SPC
Inspection
Corporate social responsibility
Program management
Production planning
Leadership
Communication skills
Quality assurance procedures
ISO 9001
Coaching
Project management
Problem solving
Root cause analysis

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