Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
O
Associate Support Engineer
Oracle
Augusta, ME
- $21.3 to $45.05 USD / hour
Technical Support and Solution Delivery-Technical Problem-Solving and Resolution:
Added 3 mins ago
G
Accounts Receivable / Credit Specialist - GCG Connectivity & Power Solutions - Collegeville, PA - Hybrid
GCG
Augusta, ME
- $30 to $35 USD / hour
…collaboration. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in keeping accounts accurate and current, this role offers the opportunity to make a direct…
Added 3 mins ago
Sr Technology Project Manager- Vulnerability and Product Support Team - Remote
SitusAMC
Augusta, ME
Project management qualification (PMP), Certified Associate in Project Management (CAPM) preferred
Added 13 mins ago
G
Business Litigation Associate - Raleigh, NC
GPAC
Raleigh, NC
- $75,000 to $175,000 USD / year
A well-established business-focused law firm is seeking an experienced Litigation Associate to join its Raleigh, North Carolina office. This is an opportunity for an attorney who enjoys…
Added 37 mins ago
Consumer Experience Readiness Lead
Humana Insurance Company
Remote, United States
Facilitate issue resolution, risk mitigation, decision-making, and continuous improvement throughout the change lifecycle.
Added 46 mins ago
CO
Network Engineer - Public Works
City of San Jose
San Jose, CA
- $130,930.8 to $159,279.12 USD / year
…Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, Brocade Professional IP Administrator (BPIPA) certification, Microsoft Certified, Microsoft…
Added 49 mins ago
Director, Human Resources
Performance Food Group
SC
Supervise associates to include, but not limited to staffing, training, coaching, performance management and problem resolution.
Added 56 mins ago
Senior Embedded Compliance Analyst - (Remote)
CareFirst
Baltimore, MD
Excellent interpersonal skills with ability to build consensus and agreement and bring resolution to contentious issues and entrenched interests.
Added 1 hour ago
In-House Clinical Research Associate
Emmes Group
Rockville
The In-House Clinical Research Associate (CRA) is responsible for assisting with operational activities supporting the site management and monitoring of clinical studies/trials, ensuring…
Added 1 hour ago
Simulation Operator – Air Force Medical Modeling and Simulation Training (AFMMAST)
Alakaʻi Services and Poe'hana Group, Inc.
2510 North 5th St, OH
…operational/corporate support/assistance – response within 3 business days and resolution of issues within 30 calendar days. Program management must be notified of any deviation from this…
Added 1 hour ago
Certified Dual Class B - Lead Water/Wastewater Operator
Veolia North America
Davie, FL
…reporting findings to supervisors. Models best practices in problem-solving and mentors team members in identifying efficient, sustainable solutions. Performs routine and preventative…
Added 1 hour ago
Laboratory Assistant I
AdventHealth
Palm Coast, FL
Provides resolution to customer service issues within guidelines and supports education to clinical staff.
Added 1 hour ago
Member Associate
Navy Federal Credit Union
Pensacola, FL
Execute first call resolution through research and follow-up; may redirect calls to other NFIS staff, NF business units, and vendors
Added 1 hour ago
FA
Treasury Mgmt Serv Support Spc 1
Farmers and Merchants Bank of Long Beach
Seal Beach, CA
- $20.5 to $30.5 USD / hour
…assisting TMS Management, TM Product Manager, and TM Sales Support Associate as…
Added 1 hour ago
Registered Nurse (RN) - Clinical Unit Leader - Mother Infant Unit (MIU) - Memorial Regional Medical Center
Bon Secours Mercy Health Inc
Mechanicsville, VA
…management. Fosters and encourages open communication and conflict resolution among staff members. Manages conflict in a timely, direct and positive…
Added 1 hour ago
RH
Client Service Associate at Thriving Wealth Management Firm
Robert Half
San Francisco, CA
- $90,000 to $120,000 USD / year
Client Service Associate | Wealth Management Firm | San Francisco; Hybrid; 3 days onsite | Base + Bonus + Profit Sharing
Added 2 hours ago
UO
Center for Health and Wellbeing Patient Services Representative
University of Vermont
Burlington, VT
- $27 USD / hour
Added 2 hours ago
Litigation Associate Attorney
Rosenblatt Law Firm
San Antonio, TX
Alternative Dispute Resolution: Negotiate settlements, prepare mediation statements, attend mediations, and advise Clients on likely recovery. Follow settlements through to closing,…
Added 2 hours ago
CO
DEPARTMENT SAFETY OFFICER
City of Long Beach
Long Beach, CA
- $107,112.17 to $153,016.8 USD / year
Added 2 hours ago
A
Clinical Research Associate
Actalent
Pennington, NJ
- $130,000 USD / year
This role offers an experienced Clinical Research Associate the opportunity to move into a sponsor-side environment and play a central role in managing and monitoring Phase III clinical…
Added 2 hours ago
Distribution Center Inventory Control Associate
USA GPC Genuine Parts Company
Middletown, DE
The Inventory Control and Quality Assurance (ICQA) Associate will play a critical role in ensuring inventory accuracy and product quality for NAPA’s automotive parts aftermarket in the…
Added 2 hours ago
Manager I, M&S - Orlando - M&S Grade 15
MVW Services Corporation
United States
providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.
Added 2 hours ago
Senior Associate, Major Incident & Problem Management
Vizient
Chicago · Irving
In this role, you will lead enterprise Major Incident Management and Problem Management functions to minimize business disruptions, restore critical services, and improve operational…
Added 2 hours ago
Associate Principal - Capital
Vizient
Tulsa · Irving
Requires a high degree of systems thinking and evaluative skills, frequently dealing with complex concepts and imaginative approaches to problem resolution.
Added 2 hours ago
Associate Testing Specialist
CVS Health
Remote, United States
Reports progress of problem resolution to management.

Shamrock Page

Customer Care Supervisor

Commerce City, CO, United States

The starting wage for this position will be between $65 & $70k Depending on experience.

Apply About employer

Applications open in a new tab.

Job details

Pay: The starting wage for this position will be between $65 & $70k Depending on experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

The starting wage for this position will be between $65 & $70k Depending on experience.

You will be a leader of a team that provides Best in Class customer service in the Food Service industry. You will actively engage, coach and motivate a team of Customer Care associates who actively engage with our customers to ensure their needs are met and that their experience exceeds expectations. You will be a problem resolution expert that will partner with other cross-functional departments within the company to ensure customers’ needs are met. Most importantly, you will see your efforts have an immediate, tangible impact every day in a well-funded and rapidly growing company.

Essential Duties:

Supervises team by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions.
Coaches and motivates team to achieve service level goals while fostering a customer centric experience for our customers.
Creates and maintains schedules based on business needs to maximize productivity.
Reviews service level data and associate production to insure competency, completeness, accuracy, and timeliness.
Analyzes and organizes Customer Care daily operations and procedures to provide service to external and internal customers, flow of correspondence, associate training & development, call coaching and other sales support services as needed or directed.
Evaluates current processes and procedures to identify new opportunities to improve efficiency and effectiveness of work flow and associates.
Serves as a subject matter expert when coordinating process improvement with other departments, associates within departments and/or branches while inspiring collaboration and solution driven results of best practices.
Reviews and/or addresses escalated customer requests or complaints to ensure customer’s needs are met and relationships preserved with both internal/external customers.

Qualifications:

Bachelor's degree and 3+ years of prior customer service experience, or equivalent combination of education and experience.
Minimum of 2 years prior supervisory experience in a customer service or contact center environment.
Demonstrated ability to grasp technical and complex processes and clearly explain these to team and internal and external customers.
Effective problem-solving, including identification of problems, data collection, drawing conclusions and conflict resolution.
Excellent interpersonal Communication skills; collaborative mindset.
Proficient in Microsoft Office suite; Word, Excel, and Outlook.
Salesforce.com or Customer Relationship Management (CRM) software experience preferred.
Must be flexible and willing to work the demands of the department which are subject to weekends, and holidays.

Shamrock anticipates closing the application window for this job opportunity on or before December 31, 2026.

Corporate Summary:

At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.

Our Mission:

At Shamrock Foods Company, we live by our founding family’s motto to “treat associates like family and customers like friends.”

Why work for us?

Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn’t stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education and wellness programs.

Equal Opportunity Employer

At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Apply About employer

More about this job

Skills

Customer service
Food service operations
Staff training
Coaching
Sales
Process improvement
Collaboration
Problem solving
Conflict resolution
Communication skills
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook

Report this job