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Basic Needs Assistant
SUNY - Cortland
NY
…well-being and academic success. The position coordinates the daily operations of the Cortland Cupboard and assists with the administration of related programs addressing food insecurity,…
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Licensed Therapist- IOP
UHS
MESA, AZ
This clinical position is responsible for day-to-day clinical operations of the assigned location. Responsibilities include but are not limited to clinical assessment, group therapy,…
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Outpatient Services Director
UHS
WINSTON-SALEM, NC
…all outpatient services, including Partial Hospitalization Program and Intensive Outpatient. Provides direct clinical therapeutic services to patients and families, ensures outpatient…
Added just now
LU
Director of Workforce Development and Talent Transformation
LASELL UNIVERSITY
Newton, MA
- $95,000 to $100,000 USD / year
Lead and support a team of program directors through external accreditations, curricular development and assessment, and university operations.
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LU
Director of Graduate Studies and Online Programs
LASELL UNIVERSITY
Newton, MA
- $95,000 to $100,000 USD / year
Reporting to Vice President of Workforce Development and Graduate Studies, the Director will join the division’s leadership team and play a central role in shaping the graduate and online…
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Brand Marketing Coordinator - Sylvan Learning Center
Bedford, TX
Manage Center website status through each stage of opening (Coming Soon, Pre-sale, and Open) in coordination with Operations.
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Cyber Engineer – Endpoint Security
Colorado Springs, CO · Schriever Space Force Base, CO
…Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at Schriever Space Force Base in the Colorado Springs, CO…
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Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Oklahoma City, OK
- $65,000 to $75,000 USD / year
…community we serve. Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements,…
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Senior Service Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Omaha, NE
- $70,000 to $80,000 USD / year
…define who we are. Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and…
Added just now
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Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Beaumont, TX
- $65,000 to $75,000 USD / year
…community we serve. Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements,…
Added just now
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Senior Service Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Liberty, MO
- $65,000 to $75,000 USD / year
…define who we are. Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and…
Added just now
Dietary Manager
UHS
WASHINGTON
…services team. In this role, you will oversee daily kitchen operations, supervise food service staff, and ensure the preparation and delivery of safe, nutritious, high-quality meals that…
Added 1 min ago
HC
Accounting Assistant
Harris County
Houston, TX
- $25.14 USD / hour
Training & Professional Development: Complete required training and cross-training, maintain proficiency in assigned systems and procedures, and pursue development toward increased…
Added 1 min ago
HC
Training & Exercise, EM Specialist
Harris County
Houston, TX
- $17 USD / hour
Under the supervision of the Public Health Preparedness & Response (PHPR) Operations Manager, the Training & Exercise Specialist will deliver appropriate education, training, and exercise…
Added 1 min ago
Assistant Director of Guest Services
Hilton Grand Vacations
San Antonio, TX
…the Director of Guest Services in all aspects of Front Office operations, which includes the daily supervision of guest service and team member support. You will also implement improvements…
Added 1 min ago
SA
Senior Staff Technical Program Manager - Mission Autonomy
Shield AI
Washington, DC · San Diego, CA
- $184,320 to $276,480 USD / year
Work closely with product managers, engineering leads, operations, and executive leadership to define clear program objectives tied to mission impact, customer success, strategic growth,…
Added 1 min ago
Senior Software Engineer, Cloud Workspace (multiple openings)
Google
Raleigh, NC · Durham, NC
Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback; and Triage product or system issues and debug/track/resolve…
Added 1 min ago
Software Engineer III, Core Data (multiple openings)
Google
Madison, WI
Position requires 2 years of experience in the following: Software development with C, C++, Java, Python, C#, Ruby, Rust, or Go; Data structures, algorithms, unit testing, source…
Added 1 min ago
Chief Financial Officer- Valley Hospital
UHS
PHOENIX, AZ
…with third party payers. Prepares pro-forma analysis of new program, contracts, etc. to determine estimated outcome. Monitors and evaluates success/failure of implemented program including…
Added 1 min ago
Transportation Worker I
Department of Transportation
Topsfield, ME
…rewarding career full of advancement opportunities, career development, competitive pay, generous paid time off, terrific benefits including a robust wellness program, and much…
Added 1 min ago
Transportation Worker I
Department of Transportation
Oakfield, ME
…rewarding career full of advancement opportunities, career development, competitive pay, generous paid time off, terrific benefits including a robust wellness program, and much…
Added 1 min ago
AA
Registrar
Acceleration Academies
Aurora, IN · Covington, KY · Fort Thomas, KY · Newport, KY · Greendale, IN · Cincinnati, OH
- From $20 USD / hour
Provide administrative support for daily academy operations, including answering calls and maintaining student records.
Added 1 min ago
2ND SHIFT - Quality Assurance Manufacturing Coordinator
Summit Hill Foods Inc
Rome, GA
…employees associated with manufacturing, quality and support operations. In absence, responsibility is designated to the position’s direct manager (see organizational…
Added 1 min ago
R
Service Production Supervisor - Phoenix, AZ
Rivian
Phoenix, AZ
- $75,900 to $94,900 USD / year
…Supervisor, you are the heart of our service center's daily operations - the in-shop quarterback, coach, and strategist rolled into one. You will direct the flow of vehicles through the…
Added 1 min ago
LS
District Manager of Operations
Lucky Strike Entertainment
United States
- $135,000 to $150,000 USD / year
As a District Manager of Operations, you will own the performance of your entire district, develop your General Managers into stronger operators, and execute the sales and operational plans…

SHAMIN HOTELS MASTER

Guest Service Agent

Richmond, VA, United States

$17 to $18 USD / hour

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Job details

Pay: $17 to $18 USD / hour
Apply by: Dec 31, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

The Hilton Richmond Hotel & Spa/Short Pump is seeking customer service-oriented applicants with a flair for hospitality and a friendly personality to join our Front Office team as a Guest Service Agent. This is a great opportunity for someone interested in a career with a growing hospitality company.

The Hilton Richmond Hotel & Spa/Short Pump is a flagship property of Shamin Hotels, Central Virginia's largest hotel management company. We own and operate more than 78 full- and select-service hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags.

We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, a world class hotel discount program and a fun, friendly place to work. We work hard but have fun doing it and are proud of our commitment to excellence and outstanding guest service.

Job Duties:

Register guests and assist them throughout their stay and afterward, meeting the highest standards of guest service.
Sell rooms, packages and amenities and complete, modify and confirm room reservations.
Operate the hotel switchboard, handling incoming calls efficiently and courteously.
Explain hotel services and amenities and local points of interest to hotel guests.
Maintain and balance shift banks at the beginning and end of each shift.
Collaborate with housekeeping and other hotel departments to ensure guest satisfaction.
Compile daily reports, maintain checklists and communicate with management to facilitate efficient operations.
Assist in operation of the Hotel’s Aroma Café as needed.
Participate in hotel and department meetings and Shamin and Hilton training opportunities to develop professionally.

Shamin Hotels are proud to be an equal opportunity employer and welcome applicants from all backgrounds. We maintain a drug free work environment and require all applicants to agree to a pre-employment background check.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Qualifications

Top Requirements:

Team Up: Be Golden, Collaborate and Help Others Succeed.

Own It: Be a role model, Embrace Responsibility and Keep Learning.

Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

Proven experience as a front desk agent preferred.

Prioritization and time management skills required.

Working quickly without compromising quality.

Attention to Detail skills required.

Reliable mode of transportation required.

High school diploma or GED certification or an equivalent combination of education and experience.

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more! Part-time associates have access to Critical Illness, Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources.

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.

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More about this job

Skills

Check in guests
Local area tourism industry
Housekeeping
Front Desk
Prioritization
Time management
Attention to detail
Teamwork

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