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National Account Manager
Internova Travel Group
Remote, United States
Altour has an exciting opportunity for an experienced National Account Manager to join our team! ALTOUR’s National Account tier includes regionally significant customers who require…
Added 1 min ago
Program Engineer
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Lansing, MI
Lead the analysis and corrective action process relative to part quality and part gaging and CMM issues, secondary fixtures, paint supports and tooling as directed by the program manager.
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Strategic Customer Success Manager
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- Executive program manager: You can guide a complex, multi-program customer engagement from signing forward - sequencing, stakeholders, and milestones - at executive altitude.
Added 1 min ago
Protection & Controls Engineering Manager
Electric Power Engineers
Austin, TX
The Protection & Controls Engineering Manager will provide technical leadership for protection and control engineering across EPC and private-client projects, including substations,…
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Training Manager – NFPA 70E
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JM Test Systems provides calibration, test and measurement
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Case Manager
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Indiana Treatment Centers is seeking a compassionate, organized, and resourceful Case Manager to join our multidisciplinary team in Morgantown, West Virginia. In this role, you’ll help…
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Sr Operations Admin-2
Federal Express Corporation
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…all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize…
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Executive Director, Global Medical Affairs
EVERSANA
Remote, United States
- $250,000 to $290,000 USD / year
Establish and monitor performance metrics to ensure consistent, high-quality execution and continuous improvement
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Senior Rigging Engineer
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Houston, TX
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting…
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Chiropractor: FT - Riverdale
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Consult with patients by reviewing health and medical histories, examining, and evaluating neuromusculoskeletal systems
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INFORMATION SYSTEMS SECURITY MANAGER-ALTERNATE HIRING AUTHORITY
Air Force Materiel Command
Hill AFB, UT
…information. The primary purpose of this position, Information Systems Security Manager, GG-2210-13, is to serve as the as the ISSM for the Air Force Sensitive Compartmented Information…
Added 4 mins ago
Product Manager - Technical
Intermountain Health
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Works closely with values stream, platform manager, application support, and vendors to guide the product development process, ensuring timely and quality delivery.
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Medical Assistant Family Medicine East Logan
Intermountain Health
Logan, UT
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
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EAL Assistant Manager (part-time, 17.5 hours/week)
BYU
PROVO, UT
- $19.25 to $24.5 USD / hour
- Part-time
EAL Assistant Manager (part-time, 17.5 hours/week) The Environmental Analytical Laboratory supports research and laboratory instruction across the College of Life Sciences, serving faculty,…
Added 4 mins ago
General Manager, FSP Operations
Parexel
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…to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading…
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Manager, Data Governance Access & Provisioning
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CITY, UT
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Manager, Data Governance Access & Provisioning
CAMBIA HEALTH SOLUTIONS, INC.
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Sr. Project Manager
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ServiceNow Senior Scrum Master
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…Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA’s…
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Administrative Assistant
University of Utah
Salt Lake City, UT
Assists with the administration of the residency program under the direction of the Program Director, Associate Program Director, Program Manager, and Coordinator. Supports program…
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…region performance. Provide feedback to product development, quality, education, and marketing teams regarding product performance to improve future…
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Integrations Program Manager
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Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
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Regional Director of Operations
Pacific Mobile
Boise, ID · Spokane, WA · Pasco, WA · Portland, OR · Chehalis, WA · Seattle, WA
The position partners closely with the Director of Fleet & Facilities, Quality Control Manager, Sales leadership, Construction Services project management teams, Procurement, Safety,…
Added 5 mins ago
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Project Manager - Custodial
Challenge Unlimited Inc
Kansas City, MO
- $58,515 to $65,000 USD / year
…policies and procedures, applicable laws Job Description – Project Manager Commissary and regulations, customer requirements, and quality and safety standards. Monitor labor, supply and…
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Senior EHS Manager (Manufacturing)
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Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world’s most recognized retail, boutique, and cosmetic brands. With…

Sevita

Quality Improvement Manager

Seattle, WA, United States

$80,168.40 per year

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Job details

Pay: $80,168.40 per year
Posting language: English
Posted: Nov 3, 2026

Original job description

REM Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

QI Field Services Manager

Are you looking for meaningful work that uses your background in social services to impact a larger population? As the Manager of QI Field Services, you will provide leadership and support Quality services state-wide, helping to implement Quality Improvement plans to meet and exceed service excellence.

Quality Improvement
Represent the state on the QI Network leadership team and participate in state staff meetings
In partnership with the state leadership team and QI Director, develop state-specific continuous quality improvement plans
Provide technical assistance and subject matter expertise with regard to process improvement initiatives, with a focus on quality assurance and improvement
Implement and maintain systems and processes for effective communication with state leadership team and QI staff to elicit feedback and disseminate information
Partner with Operations to identify training needs and to develop resources to meet those needs
Analyze data and proactively identify opportunities for improvement; partner with state leadership and the state QI team to develop and implement strategies toward improvement
Risk Management
Oversee the implementation of the incident reporting system according to our Incident Management Protocol
Organize and manage monthly trended incident reporting of system data to Operations for their review and action
Consult with Operations to follow through on critical events and identify methods to improve safety and minimize risk to clients and employees
Conduct complex and high-level internal investigations
Conduct and/or review internal investigations for incidents involving alleged abuse and/or neglect
Implement the Incident Management Protocol and Mortality Review Protocol in addition to Operating Group requirements
Actively participates in merger and acquisition diligence assessments and evaluation of prospective acquisitions
Compliance
Develop and oversee quality and compliance monitoring systems to measure the state’s compliance with the standards, contractual obligations, state and federal regulations, and accreditation standards
Support operations to develop corrective action plans in response to adverse actions that require the Notification Protocol; verify implementation of those plans
Complete Network Performance Audits
Work with State leadership team to develop policies in compliance with local regulatory standards and consistent with corporate policies and protocols
Provide technical assistance and direction in the development of corrective action plans for adverse actions according to Network Notification Protocol, as well as other issues of non-compliance; provide training as necessary
Customer Engagement
Collaborate with Operations leadership to determine and implement local customer engagement activities
Collaborate with state leadership and QI Director to design the strategy for completing the survey process in the state
Partner with state leadership and operations to develop improvement plans in response to customer engagement survey results
Direct and manage the performance of QI Specialists in tandem with Operations supervisors
Supervise and manage assigned staff, including performance evaluations, scheduling, orientation, and training; resolve employee relations issues as needed; make decisions related to employment

Qualifications:

Bachelor’s degree
Minimum of 5 years of experience in a social services field such as mental health, child welfare, brain injury, intellectual/developmental disabilities
Supervisory experience strongly preferred
Excellent leadership skills with an ability to influence others and drive change; “hands-on” leader who promotes collaboration through example
Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
Effective communication skills to manage relationships
Self-motivated and collaborative; a team player

Additional Qualifications for Adult Day Health Operating Group

3-5 years of experience in support of DPH regulations
RN degree preferred

Why Join Us?

Full compensation/benefits package for full-time employees.
$80,168.40 per year
401(k) with company match
Paid time off and holiday pay
Enjoy complex work that makes a difference in the lives of those we serve
Career development and advancement opportunities across a nationwide network
Employee Referral Program bonus opportunities for eligible roles

Come join our amazing team of committed, caring professionals. Apply Today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

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