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Added 8 mins ago
Territory Manager, Diabetes (Denver North)
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A1
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Added 50 mins ago
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Qualifications You Must Have:
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…supporting the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) activities. Actively participates in process improvement…
Added 59 mins ago
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At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in…
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Registered Dietitian
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Mental Health Deputy
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…interfere to prevent and suppress crime. The Mental Health Deputy Program will help improve the crisis response system by diverting people in need of behavioral health crisis services from…
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Entry-Level Auto Finance Representative
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- $23 to $25.5 USD / hour
EntryLevel Auto Finance Representative - Must have Bachelors Degree
Added 1 hour ago
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Quality Assurance Manager
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Arlington, TX
- $45,760 USD / year
…procedures and adherence to requirements to ensure quality of service delivery and compliance with…
Added 1 hour ago
EC
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- $86,000 to $126,000 USD / year
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Added 1 hour ago
Registered Dietitian
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Added 1 hour ago
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Program Supervisor
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Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are…

Sevita

Quality Assurance Manager

Arlington, TX, United States

$45,760 USD / year

Apply on usnlx.com About employer

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Job details

Pay: $45,760 USD / year
Experience: Bachelor’s Degree in human services or related experience and minimum of 2 years working directly with persons with developmental disabilities.
Posting language: English
Posted: Nov 13, 2026

Original job description

ResCare Community Living, a part of the Sevita family, provides quality services that empower individuals, enhance independence, and help people live well. Since 1974, we’ve supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we provide person-centered services that help people build skills, overcome challenges, and reach their full potential.

Salary: $45,760/yr.

SUMMARY

The Quality Assurance Manager (QAM) is focused on maintaining compliance with federal and state and provides leadership oversight to operations in meeting their goals and ensure safety and satisfaction for individuals supported.

ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

Maintains knowledge of operation’s regulatory, accreditation, and company requirements.

Implements and monitors operational systems/processes to ensure compliance with policies and procedures and adherence to requirements to ensure quality of service delivery and compliance with requirements.
Conducts operation reviews, including, but not limited to Site Reviews, Record Reviews and review of other quality monitoring and improvement activities.
Completes documentation of operational review activities thoroughly and timely.
Prepares detailed summary reports of quality assurance findings related to operational reviews.
May serve as the contact person for external regulatory reviews, in the absence of the Regional Director.
Serves as record keeper for all State/Federal Survey documentation, coordinates/ implements corrective action as necessary, and ensures company reporting requirements are met.
Works with Regional Director and leadership team to develop and implement Quality Improvement Plans as needed.
Serves as a leader in the development and implementation of the operation’s improvement planning initiatives and outcomes achievements.
Develops and implements internal quality practices under the direction of the Regional Director.
Provides recommendations to leadership about needed actions to improve quality.
Communicates effectively with management and staff, using good judgment and diplomacy.
Provides reports to operation leadership regarding the status of program performance.
Provides input, training, and support to other service delivery team members in efforts to prioritize quality and reduce risk.
Reviews satisfaction survey data regularly, identifies trends and makes recommendations as indicated for improvement.
Coordinates investigations and ensures compliance with deadlines. Conducts investigations (as assigned) and completes investigation reports consistent with company guidelines.
Oversees the Critical Incident Reporting and Mortality Review processes.
Serves as Chair of the operation’s Quality & Safety Committee, and participates in other committees as assigned.
Serves as a leader in coordinating internal activities to prepare and maintain external accreditation standards.
Maintains certification for company signature programs (YSIS, Site Reviewer, QIDP, etc.).
Supervises entry level QA position, if applicable.
Performs other related duties and activities as required.

SUPERVISORY RESPONSIBILITIES

Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.

Minimum Knowledge and Skills required for the Job

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.

Education and Experience:

Bachelor’s Degree in human services or related experience and minimum of 2 years working directly with persons with developmental disabilities.

Certificates, Licenses, and Registrations:

Valid Driver’s license in good standing with current automobile insurance.

Other Skills and Abilities:

Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field preferred.
Familiar with applicable federal, state and local laws and regulations.
Accustomed to complex, fast-pace and confidential work environment.
Excellent written and verbal communication skills.
Demonstrated computer skills, able to use various software programs for correspondence, reports, statistical compilation and analysis, and database access.
Ability to work flexible hours.

Other Requirements:

25-75% - Moderate travel required within designated service sites

Physical Requirements:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met .

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

Apply on usnlx.com About employer

More about this job

Skills

Quality assurance
Ensure compliance with policies
Regulatory compliance
Documentation
Reporting
Leadership
Valid driver's licence
Quality control systems
Quality control
Communication skills
Computer skills

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Work requirements

Jobs in the United States