Administrative Assistant

**Voted Best Employer in AK 4 Years Running!**

Job summary:

Serve clients by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs clients by answering or referring inquiries.

Benefits:

• Insurance
• Health
• Dental
• Vision
• Life
• Short Term Disability
• 401(k) with 3% match
• Paid Time Off
• Continuing Education Stipend

Qualifications:

Required:

• One (1) year prior office experience
• Ability to work a flexible schedule, filling in when other receptionist are out sick or on vacation
• Ability to pass a drug screening and State of Alaska background check

Preferred:

• One (1) year experience Medical office reception or billing position

Skills required:

• Excellent written and verbal communication
• Strong customer service and organizational skills
• Punctuality reporting to work
• The ability to:
• Work as a team member, including accepting and providing supervision
• Build rapport with clients and staff
• Collect money and document payments
• Basic computer skills including Internet navigation and fluid use of electronic communication tools

Job responsibilities:

• Answer telephones, take messages, direct calls and messages to appropriate staff with professionalism and courtesy
• Responsible for scheduling appointments with clients on staff calendars
• Perform reminder calls for all assessments the day before the scheduled appointment
• Collecting monies from current and inactive clients
• Send letters, faxes, and make phone calls as asked to clients and referring providers
• Create, update and make copies of all intake and admission packets, and keep a wait list for those accepted into the program pending an available bed
• Inform directing clinician when a client checks in for session
• Assist clients in completing intake and admission paperwork
• Complete file audits to insure they are compliant according to the agency’s policies and procedures
• Enter data into AKAIMS/Carelogic