Administrative Assistant
- Midland, TX, United States
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Job details
- Posting language
- English
- Posted
Original job description
This position serves as a key support role within the Business Development organization, providing administrative coordination and operational support for business activities in the Midland, Texas region.
Essential Duties include:
- Prepare quotes for the BD team when requested.
- Manage and monitor approval workflows within the OpenTicket platform.
- Track outstanding approvals and proactively follow up with customers, operators, and internal stakeholders to obtain timely ticket approvals.
- Identify and escalate aging approvals or billing delays to appropriate management personnel.
- Generate reports and provide updates regarding approval backlogs, aging tickets, and workflow performance metrics.
- Support continuous improvement initiatives aimed at reducing approval cycle times and improving billing efficiency.
- Serve as the primary administrative contact and provide administrative support to multiple business units operating within the Permian region.
- Coordinate office communications, scheduling, meetings, and visitor management.
- Maintain office supplies, equipment, and general office organization.
- Assist with preparing presentations, reports, spreadsheets, correspondence, and business documents.
- Support event planning, customer meetings, employee gatherings, and regional business development activities.
- Manage incoming calls, emails, and inquiries, directing communications to appropriate personnel.
- Assist with travel arrangements, expense reporting, and other administrative functions as needed.
- Maintain confidential business and employee info within the Geo-Market.
Technical skills required:
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines with minimal supervision.
- Strong customer service orientation and professional demeanor.
- High attention to detail and accuracy.
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
- Ability to analyze workflow data and identify opportunities for process improvement.
- Ability to build productive relationships with customers, operators, and internal stakeholders.
- Strong problem-solving and follow-up skills.
Outstanding Benefits:
- Medical, Dental, and Vision
- Matching 401(k) Plan
- Personal Time Off (PTO)
- 100% Company paid Short-term Disability, Long-term Disability, Employee Assistance Plan (EAP), and Basic Life Insurance.
We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race, color, religion, national origin, gender, pregnancy, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.