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Pool & Fitness - Pool & Fitness Manager
Hotels and Resorts of Halekulani
Honolulu, HI
…experience of the Halekulani and Halepuna Waikiki’s pool and fitness operations. The Pool & Fitness Manager creates a relaxing, engaging, authentic, safe, well-maintained, and seamless pool…
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Manager, Program (Non-Supervisory) - SOM OB-GYN
UMB Staff
Baltimore, MD
The Manager, Program serves as a key member of the MARCH Program management team and is responsible for overseeing the day-to-day operations of the program's training and workforce…
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Associate, Finance Operations
New York Life Insurance Co
New York, NY
The Associate, Finance Operations supports the financial operations and administration of New York Life Agents Reinsurance Company (NYLARC) and its parent company, NYLARC Holding Company,…
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Manager, Training Program Delivery
United States
…across Airports, Contact Centers, and Cargo. Reporting to the Sr Manager, Operational Excellence Training & Airport Performance and Readiness, you’ll lead Team Leads who manage instructor…
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Controller
Giant Communications
Holton, KS
Both JBN and Haviland participate in the FCC's Enhanced Alternative Connect America Model (E-ACAM) universal service program and continue to invest in fiber-to-the-home and fixed wireless…
Added 1 min ago
Technical Program Manager III
Blue Origin Personnel, LLC
Space Coast, FL
You will be accountable as a Technical Project Manager for planning and monitoring projects/test campaigns according to strict deadlines in accordance with high-level program schedules. You…
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Industrial Engineer III
Blue Origin Personnel, LLC
Space Coast, FL
This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply…
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Senior Manager, Facilities Design Structural Engineering
Blue Origin Personnel, LLC
Space Coast, FL · Huntsville, AL
As Blue's Senior Manager of Facilities Design Structural Engineering, you will build and lead the team that designs and sustains the structures behind Blue's Florida operations. Your team…
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Senior Manager, Facilities Design Civil Engineering
Blue Origin Personnel, LLC
Space Coast, FL
As Blue's Senior Manager of Facilities Design Civil Engineering, you will build and lead the team that designs the ground our Florida operations are built on. Your team of site civil…
Added 1 min ago
MT
Regional Care Coordinator
MTM Transit
Remote, United States
- $16 to $19 USD / hour
Understand the Operations department to better service and care for both customers and fellow employees
Added 1 min ago
Oil Change Assistant Manager - Shop#697 - 2090 U.S. 1
Driven Brands
St. Augustine, FL
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#140 - 4021 Mayfield Road
Driven Brands
South Euclid, OH
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#148 - 980 East Waterloo Road
Driven Brands
Akron, OH
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#267 - 2755 West Alex Bell Road
Driven Brands
Moraine, OH
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#823 - 1057 Schillinger Rd
Driven Brands
Mobile, AL
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#489 - 6906 South 27th Street
Driven Brands
Oak Creek, WI
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#641 - 4504 Highway 19
Driven Brands
Zachary, LA
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#174 - 5723 Babcock Road
Driven Brands
San Antonio, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#03000 - 1750 Fry Rd
Driven Brands
Houston, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#742 - 5705 W Adams Ave
Driven Brands
Temple, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#924 - 240 SW Loop 323
Driven Brands
Tyler, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#852 - 1211 N Pacific St
Driven Brands
Mineola, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#668 - 3120 North Reynolds Road
Driven Brands
Bryant, AR
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#72 - 2021 Richmond Ave
Driven Brands
Texarkana, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 1 min ago
Oil Change Assistant Manager - Shop#907 - 711 E Main St
Driven Brands
Allen, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…

Servpro Industries, LLC

Disaster Response Specialist

Gallatin, TN, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

What we offer

Excellent health benefits plan, which includes medical, vision and dental options
401(k) with company match
Company profit sharing plan
Generous paid time-off and paid holidays
Paid parental leave
Company-paid mental health benefit through Headspace
2 free on-site fitness rooms
Employee Assistance Program
Employee Resource Groups
Personal and professional development program

Job Summary

The Disaster Response Specialist prepares and executes SERVPRO’s disaster response protocol, including operational, training, and technical tasks. This high-visibility role is crucial for the success of SERVPRO’s disaster response program and requires proficiency in SERVPRO disaster response software (Disaster Response Manager, WorkCenter 2.0, and Drybook Mobile). This role will assist in developing and conducting disaster response training, collaborating with information systems developers and data scientists to enhance software and data reporting, create webpages, and assisting in developing and monitoring key performance metrics. Additionally, this role will be responsible for preparing and delivering briefings, maintaining disaster response resources, and ensuring legal agreements are current. A bachelor's degree in a business-related field is strongly preferred. Strong communication, problem-solving, and project management skills are essential. Must work in a fast-paced, high-pressure environment, including evenings and weekends as needed.

You will

Maintain franchise participation eligibility in the disaster response program by ensuring legal and administrative requirements are current in disaster response software.
Coordinate with franchises and field operations to facilitate requirements of disaster response event registration.
Conduct daily monitoring of data sources and indicators to recommend elevation of disaster response condition status.
Proficient in the use of SERVPRO disaster response software, including Disaster Response Manager, WorkCenter 2.0, and Drybook Mobile. Provide training support on these systems during disaster response events and provide enhanced training on these systems outside of disaster response events.
Collaborate with information systems developers to troubleshoot disaster response software systems issues and lead system enhancements.
Collaborate with data scientists to troubleshoot disaster response-related data report issues and lead data report enhancements.
Lead the creation of disaster response-related webpages by working with headquarters departments to receive and publish disaster response-related content and updates.
Assist in the development of disaster response related franchise key performance metrics. Monitor these key performance metrics during and after disaster response events.
Assist the Disaster Response Program Manager in preparing briefings for franchises, headquarters departments, and senior leaders during disaster response events. Be prepared to provide briefings as necessary.
Provide regular updates of job cycle statuses during and after disaster response events.
Provide regular updates of job payments and fees statuses during and after disaster response events.
Create and maintain a disaster response operations resource page to include the creation of content videos, visual instruction, and procedural documentation.
Provide updates to and be prepared to brief franchise personnel on disaster response operations during headquarters-level training programs.
Provide updates to disaster response related legal agreements.

You have

Ability to read, write, and communicate with employees, franchises, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
Outstanding verbal and written communication and presentation skills; Exceptional Skills in problem solving, efficiency and project management; Excellent interpersonal skills; Strong organization, analytical and time management skills.
Advanced proficiency in SERVPRO and associated operating systems, including Disaster Response Manager, WorkCenter 2.0, and Drybook Mobile.
Proficient with Microsoft Office suite of products.
Proficient in the use of block editing website software and ability to create, edit, and maintain webpages.
Understands and stays current with technology and effectively utilizes technology for disaster response operations and planning.
Ability to deliver results in a diverse, quick-changing environment; Ability to work effectively with people at all levels; Ability to analyze and decipher information quickly and maintain composure in high pressure environments.
Ability to attend work in person, including evenings and weekends as required.

Education

Bachelor’s degree in a business-related field is strongly preferred. Additional education or credentialing in finance is beneficial.

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

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More about this job

Skills

Reporting
Communication skills
Problem solving
Project management
Provide training
Troubleshoot
Documentation
Presentation skills
Interpersonal skills
Time management
Microsoft Office
Editing

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