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FE
Senior Purchasing Operations Associate
Form Energy, Inc
Berkeley, CA · Weirton, WV
- $97,221 to $121,518 USD / year
As Form transforms the grid, we are looking for a Senior Purchasing Operations Associate to support the development and commercialization of our multi-day energy storage technology. You…
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Senior Manager, Workplace Planning & Programming
Crusoe
San Francisco, CA
Crusoe is looking for a Senior Manager, Workplace Planning & Programming to help shape how we plan, optimize, and scale our corporate workplaces as the business continues to grow. This role…
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Sales Manager - Watauga (Bilingual)
Fitness Connection
Watauga, TX
Support club leadership and operations through Manager-on-Duty coverage, opening and closing responsibilities, and ongoing communication of business performance.
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Sales Manager - Eastside
Fitness Connection
Charlotte, NC
Support club leadership and operations through Manager-on-Duty coverage, opening and closing responsibilities, and ongoing communication of business performance.
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Account Manager
ELECTRICAL COMPONENTS INTERNATIONALHOLDINGS COMPANY
Remote, United States
The Account Manager supports assigned customers, drives profitable growth, and develops new business opportunities. The role manages customer satisfaction, resolves issues proactively,…
Added 1 min ago
FM
Manager of Learning Resources & Teacher Professional Development
Field Museum
Chicago, IL
- $79,808 to $81,436 USD / year
Position: Manager of Learning Resources and Teacher Professional Development
Added 1 min ago
FM
Bilingual Field Trip Facilitator
Field Museum
Remote, United States
- $23.69 USD / hour
…Education and Public Programs department and reports to the Manager of Field Trips. They work closely with members of the School Programs team, the Public Programs team, Education Program…
Added 1 min ago
General Manager I - Distribution
DHL
Altoona, IA
As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management –…
Added 1 min ago
JW
Host/Cashier - Hawthorn Grill - Full Time
J W Marriott
Las Vegas, NV
- Full-time
Accurately handle money, process payments (cash, credit, room charges), and operate the POS system (Micros) in compliance with hotel cash handling procedures.
Added 1 min ago
Host/Cashier - Hawthorn Grill - Reserve
J W Marriott
Las Vegas, NV
Accurately handle money, process payments (cash, credit, room charges), and operate the POS system (Micros) in compliance with hotel cash handling procedures.
Added 1 min ago
MH
Senior Business Analyst (Remote)
Marathon Health LLC
Remote, United States
- $70,000 to $100,000 USD / year
Own the implementation intake process end to end: gather Configuration Document details, confirm client-specific decisions (go-live timing, implementation type, Operations assignments,…
Added 1 min ago
Manager, GTM Governance
Keeper Security
Remote, United States
Keeper Security is hiring a strategic and detail-oriented Manager, GTM Governance to establish, manage and continuously improve governance processes across the go-to-market organization.…
Added 1 min ago
VP
QE Execution Staff, Manufacturing Technical Operations (contract) 822
Vertex Pharmaceuticals
Boston, MA
- $34 to $67 USD / hour
This execution-focused role will follow the MTO Engineering Operations ways of working, and QA aligned best-practices to efficiently and effectively execute records through completion. This…
Added 1 min ago
K
Property Operations Lead
Kasa
Boston, MA · San Francisco, CA
- $28 to $30 USD / hour
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally…
Added 2 mins ago
PE
Personnel Transactions Unit Analyst
Public Employees Retirement System
CA
- $6,031 to $7,547 USD / month
…data, technology, and effective communication to improve HR operations and support organizational success? If you answered yes, this opportunity may be the perfect next step for…
Added 2 mins ago
Paralegal (Mass Tort)
Morgan & Morgan, P.A.
Chicago, IL
…all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000…
Added 2 mins ago
Project Controls Specialist 2
Primoris Renewable Energy
Aurora, CO
…workmanship and achieving operational excellence during the process of constructing your renewable energy…
Added 2 mins ago
Senior Project Controls Specialist (Site Based)
Primoris Renewable Energy
LA · TX
…workmanship and achieving operational excellence during the process of constructing your renewable energy…
Added 2 mins ago
Senior Project Controls Specialist
Primoris Renewable Energy
Aurora, CO · Denver, CO
…workmanship and achieving operational excellence during the process of constructing your renewable energy…
Added 2 mins ago
KP
Assistant Manager - Pheasant Run - Columbus, OH - $23 to $24 per hour
KMG Prestige
Columbus, OH
- $23 to $24 USD / hour
KMG Prestige is seeking an Assistant Community Manager in Columbus, OH at Pheasant Run who is goal-oriented, enjoys new challenges, and has a passion for property management. The ideal…
Added 2 mins ago
Field Marketing Specialist
Red Bull
Chicago, IL
Reporting to the Manager, Field Marketing, the Field Marketing Specialist (FMS) supports the Field Marketing Manager (FMM) in making Red Bull #1 in their region. The FMS acts as the face of…
Added 2 mins ago
MS
Restaurant Shift Supervisor
MOD Super Fast Pizza, LLC
Kirkland, WA
- $19 USD / hour
As a Shift Supervisor, you are building your leadership skills and style. You will lead restaurant operations during scheduled shifts and support training for all new hires, program…
Added 2 mins ago
MS
Restaurant Crew Member
MOD Super Fast Pizza, LLC
Richland, WA
- $17.13 USD / hour
Follow all food safety prep and storage standards/procedures as they are defined in MOD operations resources and training.
Added 2 mins ago
MS
Restaurant Shift Supervisor
MOD Super Fast Pizza, LLC
Prosper, TX
- $13.25 USD / hour
As a Shift Supervisor, you are building your leadership skills and style. You will lead restaurant operations during scheduled shifts and support training for all new hires, program…
Added 3 mins ago
VE
Control Room Operator
Vicinity Energy, Inc.
Cambridge, MA
- $67.42 USD / hour
…ideal candidate will keep management fully informed of plant operations, unusual conditions and faulty equipment. This is a full-time hourly position located in Cambridge, Massachusetts.…

Servier Monde

Sr Mgr, Infrastructure & Operations

Boston, United States

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Job details

Experience: Leadership: 6+ years of experience in IT operations, with at least 3 years in a management or lead role.
Posting language: English
Posted: Nov 9, 2026

Original job description

About Servier Servier Pharmaceuticals is an independent, commercial-stage biopharmaceutical company built to think differently about what long-term impact can look like in healthcare. Launched in 2018 and backed by the strength and stability of the Servier Group, our foundation-governed model gives us the freedom to invest for the future, move with purpose, and stay focused on where patients need us most.

In less than a decade, we have grown from a small U.S. presence into a rapidly expanding, multi-billion-dollar organization with an award-winning culture, six commercial products, and a portfolio strengthened through bold strategic investments and innovation. Our teams are helping advance important new treatment options for patients facing serious diseases with high unmet need, particularly in rare oncology and neurology.

Our ambition is clear: to build a leading U.S. biopharmaceutical company known for scientific excellence, operational strength, and deep commitment to patients. Just as important is how we build it. We are creating a culture that values entrepreneurship, collaboration, accountability, and the belief that individuals at every level can shape the future of the company.

For people who want more than a job - who want the opportunity to build, lead, grow, and make a measurable impact - Servier offers the chance to be part of a company with purpose, momentum, and the ability to help define what comes next for patients and for our industry.

Role Summary We are seeking a seasoned Sr. Manager of Infrastructure & Operations to lead the technical foundation and service delivery of our organization. This role is responsible for the reliability of our systems and the efficiency of our operational workflows. You will be tasked with building robust support structures, managing enterprise collaboration tools, and driving continuous improvement across all IT processes.

Primary Responsibilities

Systems Lifecycle Management: Manage the full lifecycle - including deployment, monitoring, maintenance, development, and upgrades - of all IT systems. This encompasses servers, PCs, operating systems, hardware, software, and peripherals to ensure a stable and high-performing environment.
Field Support Leadership: You will define SLAs, establish support tiers, and ensure a high standard of service delivery for all employees.
Service Desk Partnership: Work with the Teir 1 Service Desk Manager to ensure we manage SLAs and continue to improve both service desk and field support performance.
Application Governance: Act as the primary owner for the administration of key collaboration platforms, specifically Jira, Confluence, SharePoint and local instance of Service Now
Process Engineering: Conduct deep-dive reviews of existing operational processes. You must be able to diagnose bottlenecks and plan/execute measurable improvements to increase organizational agility.
Project & Meeting Management: Lead medium-sized infrastructure projects from inception to completion. You will facilitate regular operational meetings, ensuring clear agendas, actionable outcomes, and cross-departmental alignment
Leadership & Team Development: Lead, mentor, and develop high-performing operational teams across multiple disciplines. Foster a culture of accountability, collaboration, operational discipline, and customer focus. Manage internal resources, contractors, managed service providers, and strategic vendors. Build scalable operational models that balance internal expertise with external flexibility.
Operational Excellence & Service Reliability: Lead day-to-day IT operations across infrastructure, end-user support, service management, and operational governance. Ensure high availability, performance, reliability, and security of enterprise technology services. Drive incident, problem, and change management processes to minimize operational disruptions. Establish operational standards, service level expectations, and continuous improvement practices. Reduce technical debt and improve operational maturity across the environment.

Education and Required Skills

Bachelors degree in a relevant field
Industry certifications in Networking, ITIL, and Security is highly desired
Leadership: 6+ years of experience in IT operations, with at least 3 years in a management or lead role. Experience in a highly regulated or research-intensive environment is a plus.
Systems Oversight: Proven track record in the end-to-end support and maintenance of diverse hardware and software ecosystems.
Platform Expertise: Extensive experience in managing and configuring the Atlassian suite (Jira/Confluence) and Microsoft SharePoint environments.
Infrastructure Knowledge: Strong understanding of server environments, cloud infrastructure, and networking fundamentals.
Proven experience in building a Helpdesk function from the ground up or leading a significant Helpdesk transformation.

Required Soft Skills:

Operational Discipline: A methodical approach to running meetings and documenting processes.
Analytical Diagnosis: The ability to look at a workflow and identify exactly where and why it is failing.
Collaboration: A "builder" mindset with the communication skills to lead technical teams while reporting clearly to executive leadership.

Travel and Location

5% Out of state travel potential
This role is hybrid with a requirement of a minimum of 2 days in office per week at our Boston MA location, however at times this may flex to 4-5 days in office for special events.

Servier’s Commitment Servier is committed to modeling diversity, equity, and inclusion within the industry. We are dedicated to fostering an environment that maintains equitable treatment for all and we welcome applicants who are passionate, committed, and innovative individuals. We encourage candidates to apply to our open roles as we are always willing to consider experiences and skills beyond what is listed in the job description.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Range The salary range for this role is 152,000 – 173,000 annually. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employees in this position are also eligible for Short-Term and Long-Term incentive programs. Servier also offers a competitive and comprehensive benefits package that includes benefits such as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off), 401(k), life and disability insurance, recognition programs among other great benefits (all benefits are subject to eligibility requirements). For more information on our benefits, please visit this link.

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