Assoc Dir, Program and Project Management

About Servier

Servier Pharmaceuticals is an independent, commercial-stage biopharmaceutical company built to think differently about what long-term impact can look like in healthcare. Launched in 2018 and backed by the strength and stability of the Servier Group, our foundation-governed model gives us the freedom to invest for the future, move with purpose, and stay focused on where patients need us most.

In less than a decade, we have grown from a small U.S. presence into a rapidly expanding, multi-billion-dollar organization with an award-winning culture, six commercial products, and a portfolio strengthened through bold strategic investments and innovation. Our teams are helping advance important new treatment options for patients facing serious diseases with high unmet need, particularly in rare oncology and neurology.

Our ambition is clear: to build a leading U.S. biopharmaceutical company known for scientific excellence, operational strength, and deep commitment to patients. Just as important is how we build it. We are creating a culture that values entrepreneurship, collaboration, accountability, and the belief that individuals at every level can shape the future of the company.

For people who want more than a job - who want the opportunity to build, lead, grow, and make a measurable impact - Servier offers the chance to be part of a company with purpose, momentum, and the ability to help define what comes next for patients and for our industry.

Role Purpose

The Associate Director of Program and Project Management is a strategic leadership position within the Infrastructure & Operations (I&O) organization. This role is responsible for overseeing the enterprise technology program portfolio, driving operational transformation initiatives, and leading large-scale infrastructure projects.

This role is critical to transforming Servier’s IT capability from a cost center into a strategic value generator. By establishing robust governance and leading the shift toward product-centric delivery, the Associate Director ensures that I&O remains an agile, compliant, and a scalable engine for local and global business success.

Key Responsibilities

Strategic Portfolio & Program Leadership

• Portfolio Oversight: Lead the end-to-end I&O project and program portfolio, ensuring alignment with the I&O Roadmap and overall Servier goals and objectives.
• Strategic Initiatives: Drive execution of high-impact programs, including cloud transformation (Azure), infrastructure modernization, M&A integration playbooks, and digital workplace improvements.
• Roadmap Alignment: Synchronize IT investments with enterprise objectives to ensure technology decisions support business advantages and long-term growth.

Governance & Delivery Excellence

• Methodology Governance: Establish and enforce standardized project management methodologies (Agile, Waterfall, Hybrid) and delivery frameworks across the organization.
• Portfolio Controls: Oversee project intake, prioritization, resource planning, and financial management for the I&O portfolio.
• Predictable Execution: Implement governance gates and review processes to improve execution predictability and ensure only high-value initiatives proceed.

Service Transformation

• Center of Excellence (CoE): Lead the establishment of a Product Management CoE to centralize expertise, enforce consistent methodologies, and maximize ROI.
• Outcome-Driven Value: Focus delivery success on user adoption, business results, and total cost of ownership rather than just technical completion.
• Lead the definition and reporting of Infrastructure and Operational Key Performance Indicators (KPIs) as required

Operational Readiness & Transition

• Service Transition: Ensure operational readiness is embedded in all programs, facilitating smooth handovers from project teams to operational teams.
• Knowledge Management: Reduce dependency on tribal knowledge by driving the creation of documented, shared organizational knowledge bases.
• Risk Mitigation: Identify and manage program-level risks, dependencies, and escalation paths to minimize business disruption.
• Mentorship: Provide guidance and professional development for project managers and cross-functional fusion teams.

Education and Required Skills

• Education: Bachelor's degree in information technology, Business Administration, Engineering, or a related field.
• Experience: 8+ years of progressive experience in IT Program and Project Management within enterprise environments.
• Leadership: Proven track record of leading complex infrastructure programs and organizational change initiatives.
• Industry Context: Preferred experience in regulated industries such as pharmaceuticals, healthcare, or life sciences.
• Certifications: PMP, PgMP, Agile (SAFe), or equivalent professional certifications.

Technical & Functional Competencies

• Infrastructure & Operations: Understanding of cloud platforms (Azure/GCP), networking, and enterprise service management.
• Tooling: Proficiency in IT Service Management (ITSM) platforms like ServiceNow, and project/portfolio management tools (Jira, Confluence, MS Project).
• Frameworks: Strong knowledge of ITIL, Agile Delivery, and Strategic Alignment Frameworks.
• M&A: Experience in M&A integration and operational transition planning.

Success Measures

• Delivery Success: On-time and on-scope delivery of strategic I&O programs.
• Operational Stability: Successful service transitions with minimal post-deployment incidents.
• Automation ROI: Contribution to the goal of 30% process automation by 2029.
• Stakeholder Satisfaction: Improved business partnership scores and alignment with business roadmaps.
• Portfolio Maturity: Progression of I&O maturity from “Managed” to “Advanced/Autonomous” states.

Travel and Location

• 5% out of state travel potential
• This role is hybrid with a requirement of a minimum of 2 days in office per week at our Boston MA location, however at times this may flex to 4-5 days in office for special events.

Servier’s Commitment

Servier is committed to modeling diversity, equity, and inclusion within the industry. We are dedicated to fostering an environment that maintains equitable treatment for all and we welcome applicants who are passionate, committed, and innovative individuals. We encourage candidates to apply to our open roles as we are always willing to consider experiences and skills beyond what is listed in the job description.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Range

The salary range for this role is $162,000– $192,000 annually. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employees in this position are also eligible for Short-Term and Long-Term incentive programs. Servier also offers a competitive and comprehensive benefits package that includes benefits such as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off), 401(k), life and disability insurance, recognition programs among other great benefits (all benefits are subject to eligibility requirements). For more information on our benefits, please visit this link.