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Added just now
IG
Software Automation Test Engineer
Insight Global
San Diego, CA
- From $45 USD / hour
Partner with feature and platform teams to diagnose and verify fixes across repository and package boundaries.
Added just now
IG
Senior Platform Engineer Microsoft
Insight Global
Remote, United States
- From $57 USD / hour
…deployment, endpoint compliance, and cloud patch management. The engineer will lead efforts to modernize endpoint management toward cloud-first and co-managed solutions, improve application…
Added 1 min ago
Staff Software Engineer, AI-Native Engineering - Flow
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Client Director
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Staff Software Engineer, AI-Native Engineering - Flow
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Senior Staff Software Engineer, AI-Native Engineering - Flow
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Senior Staff Software Engineer, AI-Native Engineering - Flow
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Senior Staff Software Engineer, AI-Native Engineering - Flow
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 2 mins ago
GRC Staff Engineer
Fivetran
Oakland, CA
…Fivetran is seeking a motivated candidate for a GRC Senior Engineer of the Security Team. The role requires a compliance-focused engineer with knowledge and expertise in building data sets…
Added 2 mins ago
GRC Staff Engineer
Fivetran
Denver, CO · Oakland, CA
…Fivetran is seeking a motivated candidate for a GRC Senior Engineer of the Security Team. The role requires a compliance-focused engineer with knowledge and expertise in building data sets…
Added 3 mins ago
Adaptive Optics Engineer, Large Binocular Telescope Observatory
The Arizona Board of Regents on behalf of The University of Arizona
Tucson, AZ
Proven ability working as an Instrument Engineer or Scientist on complex scientific instrumentation.
Added 3 mins ago
IT Operations Engineer
HelloFresh
Phoenix, AZ
Our Backend Engineers assume development and operational responsibility for the HelloFresh platform that serves millions globally to deliver the best experience for our customers and…
Added 4 mins ago
MM
IT Support Engineer
Monarch Money
Remote, United States
- $118,000 to $139,000 USD / year
Monarch is a powerful, all-in-one personal finance platform designed to help make the complexity of finances feel simple again. Since launching in 2021, we've become the top-recommended…
Added 4 mins ago
Technical Support Engineer
Trimble Inc.
NH
Empower Global Infrastructure as our Next Technical Support Engineer (B2W)!
Added 5 mins ago
Lead Identity System Engineer
Sanford
Marshfield, WI · Sioux Falls, SD · Bemidji, MN · Bismarck, ND · Fargo, ND
8 Hours - Day Shifts (United States of America)
Added 5 mins ago
Senior Software Engineer - Full Stack (TS Clearance)
Red Cell Partners
WA · McLean, VA
At Andesite, we are building a new product for technical operators in the national security space. As a full stack engineer, you will be responsible for developing our application backend…
Added 5 mins ago
Senior Software Engineer - Data Enablement
Block
Bay Area, CA
…- People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business…
Added 7 mins ago
Founding Software Engineer
Raydar
New York, NY
- 6 days per week in office
Added 8 mins ago
Lead Information Security Engineer - Cyber Defense
Fifth Third Bank, National Association
United States
The Lead Information Security Engineer (ISE) will help lead our software, platform, and site reliability engineering work with the detection, response, and threat intel analysts to build,…
Added 8 mins ago
Director, Software Engineering
Fifth Third Bank, National Association
Cincinnati, OH
Engineer for high-volume digital channels: Lead technologies that support high transaction volumes, demanding availability requirements, complex commercial client structures, and changing…
Added 10 mins ago
Facilities Maintenance Tech- flex schedule needed
Pyramid Global Hospitality
Carmel, IN
…associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our…
Added 10 mins ago
Pool Tecnician (Eng 1)
Pyramid Global Hospitality
Palm Coast, FL
· Must have knowledge in the proper operation & maintenance of pool equipment including automatic chlorination feed systems · · Must possess electrical trouble shooting skills
Added 11 mins ago
LR
Properties Maintenance Engineer
Living Room
Los Angeles, CA
- $27 to $29 USD / day
We are seeking an Properties Maintenance Engineer, you will play a crucial role in ensuring the seamless functioning of our property. From supervising engineers to maintaining the aesthetic…
Added 12 mins ago
Enterprise Data Cybersecurity Engineer, Lead
Booz Allen Hamilton_United States
McLean, VA
Enterprise Data Cybersecurity Engineer, LeadThe Opportunity:
Added 12 mins ago
Programmer
Booz Allen Hamilton_United States
Camp Pendleton, CA
As a senior embedded software engineer at Booz Allen, you’ll support the development of systems, sites, and tools for our clients. Using the latest tools and technology, you’ll write, test,…

ServiceNow

Staff Software Engineer, AI-Native Engineering - Flow

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, with a track record of technical leadership at the staff level or equivalent.
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About Team Flow by ServiceNow is a standalone conversational AI service desk, with its own product and its own codebase. Employees ask for help wherever they already work - Slack, Microsoft Teams, email, or the browser. Flow answers from connected knowledge, handles the request, and runs automations the team publishes. AI is how the product works, and a person stays in control when the action is sensitive. Flow is a new company inside ServiceNow, reimagining every function from first principles. We hire builders with agency and curiosity who use AI as the default way to design, review, and operate. They challenge inherited ways of working and treat their work as craft. On AI-Native Engineering, you’ll set technical direction for the systems that make Flow intelligent: the agent runtime, the tool surface a model sees, the prompt and context layers, the retrieval that grounds every answer, and the evaluation discipline that tells us whether a change made the product better. This is a hands-on role with broad influence - you’ll make architectural calls, raise the engineering bar, and help the team move from AI-assisted development to AI-native delivery. What you’ll do

Lead the design and delivery of complex, cross-functional features across the product, from architecture through production operations.
Build AI-native capabilities: agent loops and the tools they call, prompt and context design, retrieval that grounds and cites its answers, and the eval harnesses that tell us whether a change actually made the product better - with reliability and governance built in.
Define and drive how the team uses AI across the development lifecycle: code generation, test automation, review, triage, and documentation. Agentic coding is central to how this team ships. Measure the impact and share what works.
Mentor senior and mid-level engineers and set standards for code quality, observability, and safe AI usage.
Partner with product, UX, and other engineering leads to turn ambiguous problems into scoped, shippable plans.
Own production quality for your area, including defect triage, release readiness, and gate reviews.

Qualifications

What we’re looking for We don’t expect anyone to match every line below. Depth matters more to us than a match on any particular toolchain - be excellent in a modern typed stack and quick to pick up a new one.

Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes current, hands-on fluency with AI-assisted and agentic development, and an opinion on where those tools help and where they don’t.
8+ years of software engineering experience, with a track record of technical leadership at the staff level or equivalent.
Strong proficiency in TypeScript or another statically typed language, plus solid system design skills.
Hands-on experience building or integrating LLM-based features: prompt design, retrieval or context management, evaluation, and cost/latency tradeoffs.
Working knowledge of agentic architectures, including tool use, orchestration, and human-in-the-loop controls.
Clear written and verbal communication, including the ability to brief senior leaders and align multiple teams.
Familiarity with enterprise SaaS, multi-tenant systems, and secure, compliant software delivery.

Why this role matters The agent runtime is the product. The patterns you set - how an agent decides, which tools it may call, what it must prove before it acts, and how we measure whether it got better - are what customers experience as intelligent workflows. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Test automation
Documentation
Decision making
Problem solving
Leadership
TypeScript
Communication skills
ServiceNow

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Work requirements

Jobs in the United States