Jobs in the United States

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Thermal Engineer - Server & Liquid Cooling Systems
Foxconn Industrial Internet - FII
Houston, TX
We are seeking a highly skilled Thermal Engineer specializing in thermal management design for server and rack products. This role involves developing thermal solutions from concept to mass…
Added just now
Mechanical Design Engineer – Server Chassis (Creo Required)
Foxconn Industrial Internet - FII
Houston, TX
We are seeking a Mechanical Design Engineer with strong Creo experience to support the structural and enclosure design of server systems. This role focuses on sheet metal chassis…
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Principal Platform Engineer – Kubernetes Reliability and Distributed Systems
Hewlett Packard Enterprise
Durham, NC · Ft. Collins, CO
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office
Added just now
AI and Machine Learning Engineer III
Hewlett Packard Enterprise
Milpitas, CA
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office
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Senior Systems Engineer
Hewlett Packard Enterprise
All, DC
We are seeking a Senior Presales Systems Engineer to support our Federal Civilian Agency customers. This customer-facing role is ideal for a technical leader who enjoys partnering with…
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Electrical Engineer
Insight Global
Watertown Town, MA
- $90,000 to $130,000 USD / year
Insight Global is seeking an electrical engineer for a client based in Watertown, MA. This person will design, develop, and support the electrical and firmware systems behind custom motion…
Added 1 min ago
Data Engineer
Kanbrick
Remote, United States
Backed by Kanbrick, a long-term investment partner, we’re building the systems, processes, and technology needed to support our next stage of growth. That creates an opportunity for people…
Added 1 min ago
Staff Software Engineer, Browser (New Products)
Mozilla
Remote, United States
…applications of browser technology. The work combines deep systems engineering, rapid experimentation, and close collaboration across technical…
Added 1 min ago
Software Engineer Embedded Systems I (Intern) - United States
Cisco
San Jose, CA
Our dedicated team members are engineering the foundation of Cisco’s core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng,…
Added 2 mins ago
SO
Engineering Assistant 1/2/3 Flex (PCN 250236)
State of Alaska
Anchorage, AK
- $33.76 to $44.49 USD / hour
…assets and acquire land interests necessary to expand these systems through construction projects. As a Right-of-Way Engineering Assistant you will be crucial in assisting the department's…
Added 3 mins ago
Sr.Principal Engineer-Full Stack
TCC Toyota Motor Credit Corporation Company
Plano, TX
Our team is seeking a highly motivated person to fill an opening as a Sr.Principal Engineer-Full Stack to help our growing needs.
Added 3 mins ago
Software Development Engineer, Global Tax Services - Data
Amazon.com Services LLC
Seattle, WA
Global Tax Data (GTD) team seeks a capable and motivated individual to be a Software Development Engineer in the Tax Technology team. The role is responsible for ensuring the tax…
Added 3 mins ago
CT Engineer Program manager, Customer Terminals Hardware , Engineer Program manager
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
CT Sustaining System Engineer Program manager, you will be part of the team developing cost-optimized Customer Terminal products designed for high-volume production. You will own key…
Added 3 mins ago
Software Dev Engineer-III, Route 53 Resolver
Amazon Development Center U.S., Inc.
Seattle, WA · Herndon, VA
…understanding what customers need and using that to guide our software engineering. We’re looking for a software engineer who is experienced in listening to customers, synthesizing their…
Added 3 mins ago
Sr. Mechanical Design Engineer, Data Center Design Engineering
Amazon Data Services, Inc.
Austin, TX · Seattle, WA · Herndon, VA
Are you passionate about sustainable engineering and innovative design? Join our team to shape the future of data center infrastructure while making a significant environmental impact.…
Added 3 mins ago
Mechanical Design Engineer, Data Center Design Engineering
Amazon Data Services, Inc.
Austin, TX · Seattle, WA · Herndon, VA
Amazon Web Services is seeking a Mechanical Engineer to become part of a global engineering team, responsible for the design and continuous innovation of our rapidly expanding data center…
Added 3 mins ago
Command & Telemetry (C&T) Engineer (Network Designer Level III) (Government)
AT&T Technical Services Company, Inc.
Remote, United States
This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted · Candidate must have 16 years of experience that can be a combination of work history and education
Added 4 mins ago
Senior Network Engineer
Premier Staffing Solution
Palo Alto, CA
Primary Focus: On-Premises Network Engineering & IT Support Lead
Added 4 mins ago
Silicon Photonics Design and Test Engineer
Nokia
United States
Are you a passionate Silicon Photonics Design Engineer eager to contribute to groundbreaking research and development? Join our team and play a key role in designing and developing…
Added 4 mins ago
RU
CNC Mill Process Engineer
Randstad USA
Broadview, IL
- $115,000 to $125,000 USD / year
Our client is seeking an experienced CNC Milling Process Engineer to optimize precision machining processes, design efficient manufacturing operations, and bridge the gap between…
Added 4 mins ago
IC Packaging Integration Engineer
Apple
CA
Lead package co-design efforts with Silicon, Packaging, and Systems engineering teams to ensure designed packages meet electrical, mechanical, thermal, reliability and fit requirements.
Added 5 mins ago
Systems Engineer III
Opto-Knowledge Systems Inc
Remote, United States
You must have, or be eligible to obtain, a Department of Defense Secret clearance
Added 5 mins ago
Production Lead
Mars
Chattanooga, TN
Change Agent - Implement changes in methods, equipment, systems and organization, as needed, to assure that the objectives of the line/area are met, and give input and recommendations for…
Added 5 mins ago
Automation Engineer
Ralliant
Chandler, AZ
Pacific Scientific EMC is expanding and seeking a multidisciplinary Automation Engineer to design and advance our automation systems. This role serves as the technical authority across…
Added 6 mins ago
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Manufacturing Engineer
GPAC
Buffalo, NY
- $80,000 to $100,000 USD / year
Must possess a valid driver's license

ServiceNow

Staff Software Engineer, AI-Native Engineering - Flow

Remote, United States

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Job details

Experience: 8+ years of software engineering experience, with a track record of technical leadership at the staff level or equivalent.
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About Team Flow by ServiceNow is a standalone conversational AI service desk, with its own product and its own codebase. Employees ask for help wherever they already work - Slack, Microsoft Teams, email, or the browser. Flow answers from connected knowledge, handles the request, and runs automations the team publishes. AI is how the product works, and a person stays in control when the action is sensitive. Flow is a new company inside ServiceNow, reimagining every function from first principles. We hire builders with agency and curiosity who use AI as the default way to design, review, and operate. They challenge inherited ways of working and treat their work as craft. On AI-Native Engineering, you’ll set technical direction for the systems that make Flow intelligent: the agent runtime, the tool surface a model sees, the prompt and context layers, the retrieval that grounds every answer, and the evaluation discipline that tells us whether a change made the product better. This is a hands-on role with broad influence - you’ll make architectural calls, raise the engineering bar, and help the team move from AI-assisted development to AI-native delivery. What you’ll do

Lead the design and delivery of complex, cross-functional features across the product, from architecture through production operations.
Build AI-native capabilities: agent loops and the tools they call, prompt and context design, retrieval that grounds and cites its answers, and the eval harnesses that tell us whether a change actually made the product better - with reliability and governance built in.
Define and drive how the team uses AI across the development lifecycle: code generation, test automation, review, triage, and documentation. Agentic coding is central to how this team ships. Measure the impact and share what works.
Mentor senior and mid-level engineers and set standards for code quality, observability, and safe AI usage.
Partner with product, UX, and other engineering leads to turn ambiguous problems into scoped, shippable plans.
Own production quality for your area, including defect triage, release readiness, and gate reviews.

Qualifications

What we’re looking for We don’t expect anyone to match every line below. Depth matters more to us than a match on any particular toolchain - be excellent in a modern typed stack and quick to pick up a new one.

Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes current, hands-on fluency with AI-assisted and agentic development, and an opinion on where those tools help and where they don’t.
8+ years of software engineering experience, with a track record of technical leadership at the staff level or equivalent.
Strong proficiency in TypeScript or another statically typed language, plus solid system design skills.
Hands-on experience building or integrating LLM-based features: prompt design, retrieval or context management, evaluation, and cost/latency tradeoffs.
Working knowledge of agentic architectures, including tool use, orchestration, and human-in-the-loop controls.
Clear written and verbal communication, including the ability to brief senior leaders and align multiple teams.
Familiarity with enterprise SaaS, multi-tenant systems, and secure, compliant software delivery.

Why this role matters The agent runtime is the product. The patterns you set - how an agent decides, which tools it may call, what it must prove before it acts, and how we measure whether it got better - are what customers experience as intelligent workflows. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Test automation
Documentation
Decision making
Problem solving
Leadership
TypeScript
Communication skills
ServiceNow

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Work requirements

Jobs in the United States