Jobs in the United States

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Added just now
Data Center Architect
Radiant
San Francisco, CA
…into a precise, contractable statement of work (SOW) for the data centre white space, then hold the provider to it through design, installation and…
Added just now
Senior/Principal Product Manager - Observability
Radiant
San Francisco, CA
…institutional capital provide Radiant with a differentiated platform from which to develop, finance and operate AI infrastructure assets. This combination of entrepreneurial execution and…
Added just now
Senior/Principal Product Manager - Storage
Radiant
San Francisco, CA
You’ll work across object, block, and file storage, data lifecycle, performance, resilience, APIs, and platform integrations, partnering closely with engineering, infrastructure, SRE,…
Added just now
Senior/Principal Product Manager - Operations
Radiant
San Francisco, CA
…institutional capital provide Radiant with a differentiated platform from which to develop, finance and operate AI infrastructure assets. This combination of entrepreneurial execution and…
Added just now
Cluster Architect
Radiant
Remote, United States
As we scale our platform and expand our engineering organisation, we are looking for leaders who can build strong teams, uphold high standards, and deliver reliably at pace.
Added just now
Infrastructure Tooling & Observability Engineer (UK)
Radiant
San Francisco, CA
…purpose-built for AI and HPC workloads. Operating across global data centres, we run mission-critical environments where uptime, throughput, and ultra-low latency are…
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Manager, Development
Veradigm LLC
Remote, United States
…teams’ outcomes, and keep a high-volume, business-critical platform reliable while continuing the team’s shift to AI-first…
Added 1 min ago
WI
Staff, Software Engineer - FE IOS
Walmart Inc.
United States
- $143,000 to $286,000 USD / year
…revenue, trust, and safety worldwide. Members apply expertise in platform design, API development, cloud-native architecture, and data-driven decision-making to deliver scalable, resilient…
Added 1 min ago
Vehicle Logistics Business Solutions Analyst
Ford
Allen Park, MI · Allen Park
Conduct root-cause analysis on ETA calculation failures and transit-time variance; partner with data scientists and IT teams to translate these operational findings into actions that…
Added 1 min ago
Head of Marketing
Pontera
NY
Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement…
Added 1 min ago
Senior Partner Operations Manager
Fivetran
Remote, United States
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Added 1 min ago
Senior Partner Operations Manager
Fivetran
Remote, United States
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Added 1 min ago
Senior Partner Operations Manager
Fivetran
Remote, United States
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Added 1 min ago
Senior Partner Operations Manager
Fivetran
Remote, United States
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Added 1 min ago
Senior Partner Operations Manager
Fivetran
Remote, United States
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Added 1 min ago
Senior Partner Operations Manager
Fivetran
Remote, United States
Manage partner data and systems in Salesforce and our PRM platform, including deal registration, lead routing, and partner-sourced and influenced attribution
Added 2 mins ago
A
Director, Portfolio Management
AstraZeneca
Gaithersburg, MD · Gaithersburg
- $159,180.8 to $208,924.8 USD / year
…and life sciences at enterprise scale. AISI brings together data foundations, AI and machine-learning technology, strategic partnerships, process reinvention, and business-facing AI to…
Added 3 mins ago
IT Support Specialist
Florida State University
Tallahassee, FL
…environments for Human Resources, Financials, Campus Solutions, and Data Warehouse systems. Manage change requests through the Phire Change Management platform, ensuring compliance with…
Added 3 mins ago
FG
GMT Associate
Fay Group
Farmers Branch, TX · Rosemont, IL
- $50,000 to $60,000 USD / year
…assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions…
Added 3 mins ago
Corporate Vice President - Head of Storage & Data Protection
New York Life Insurance Co
United States
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable…
Added 3 mins ago
Corporate Vice President - Application Infrastructure & Database Platform Services Leader
New York Life Insurance Co
United States
…infrastructure, cloud, application, cybersecurity, architecture, data, and risk teams, backed by senior leadership support to drive standards, service discipline, platform modernization,…
Added 3 mins ago
Senior Associate - Database Engineer
New York Life Insurance Co
United States
7-10+ years of experience in database engineering, database administration, platform engineering, SRE, or production operations supporting mission-critical data services.
Added 3 mins ago
Corporate Vice President - Head of Observability Platforms
New York Life Insurance Co
United States
Set the vision and strategy for how telemetry, service and dependency context, automation, AIOps, AI Agents and platform capabilities improve availability, resiliency, risk posture,…
Added 3 mins ago
Senior Associate - Middleware Engineer
New York Life Insurance Co
United States
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable…
Added 4 mins ago
Senior Full Stack Java Developer
i3 Product Development
Sun Prairie, WI
…especially when the problems are complex. As a Senior Java Developer, you will be part of a multidisciplinary team of designers & engineers, working together under one roof to turn ideas…

ServiceNow

Staff Software Engineer

Santa Clara, CA, United States

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Job details

Experience: 8+ years of software engineering experience, including experience designing and delivering complex, scalable production systems.
Posting language: English
Posted: Nov 13, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

We are seeking a highly motivated and experienced Staff Software Engineer to join a dynamic team focused on building cutting-edge, customer-facing AI Developer products. This role is ideal for a senior technical leader who combines deep software engineering expertise with hands-on experience in applied AI, developer experience (DevX), modern web technologies, and the Node.js/TypeScript ecosystem. As a Staff Engineer, you will help shape the technical direction and architecture of AI-powered developer experiences, solve complex engineering challenges, and influence engineering practices across the team. You will work closely with product, engineering, and cross-functional partners to take products from concept and architecture through implementation and delivery.

What you get to do in this role:

Drive technical architecture and design for complex, scalable, customer-facing AI Developer products and platform capabilities.
Build high-quality, clean, scalable, and reusable software while establishing and championing engineering best practices around architecture, code quality, testing, performance, and maintainability.
Partner with product owners and engineering leaders to translate business and customer requirements into technical strategy, architecture, and execution plans.
Own key capabilities end to end, from technical design and implementation through test automation, production readiness, delivery, and ongoing improvement.
Design intuitive and extensible developer experiences that enable customers to easily extend, customize, and integrate platform functionality to meet their needs.
Apply AI and emerging technologies to developer workflows and experiences, identifying opportunities to improve developer productivity and create differentiated product capabilities.
Lead the design and implementation of new products and major features while continuously improving the scalability, reliability, and performance of existing capabilities.
Navigate ambiguous and technically complex problems, evaluate architectural trade-offs, and provide clear technical direction.
Collaborate across engineering teams and organizational boundaries to drive alignment on architecture, APIs, frameworks, and shared technical standards.
Mentor and influence engineers across the team, raising the technical bar through design reviews, code reviews, knowledge sharing, and hands-on technical leadership.

Qualifications

To be successful in this role you have:

8+ years of software engineering experience, including experience designing and delivering complex, scalable production systems.
Strong experience with JavaScript/TypeScript and Node.js; Java experience is a plus.
Hands-on experience building AI-powered applications, developer tools, or AI-enabled product experiences, with an understanding of how AI/LLM capabilities can be effectively integrated into production software.
Strong understanding of developer experience (DevX) and a passion for building frameworks, platforms, APIs, tools, and experiences that make developers more productive.
Deep understanding of data structures, algorithms, object-oriented design, software architecture, design patterns, APIs, and performance/scale considerations.
Experience with modern UI frameworks such as React, Angular, or Vue.
Demonstrated ability to design and influence large-scale technical architectures and make sound engineering decisions across multiple components or services.
Experience owning complex initiatives from architecture through production delivery, including assessing technical trade-offs and managing long-term maintainability.
Strong analytical and problem-solving skills with the ability to operate effectively in ambiguous technical environments.
Demonstrated ability to influence technical direction across teams without relying on direct authority.
Experience mentoring engineers and raising engineering standards through architecture reviews, design discussions, code reviews, and technical guidance.
Excellent communication and collaboration skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.

For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Node.js
TypeScript
Test automation
Leadership
JavaScript
Oracle Java
React
Vue.js
Problem solving
Coaching
Communication skills
Collaboration
Sales
ServiceNow

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Work requirements

Jobs in the United States