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Enterprise Cybersecurity Automation Engineer
Booz Allen Hamilton_United States
McLean, VA
…constantly evolving. Stopping attackers demands that we consume more data, act with greater speed, and take decisive action. Our cyber defenders need to be armed with the right tools at…
Added 1 min ago
Infrastructure Tooling & Observability Engineer (UK)
Radiant
San Francisco, CA
…and at speed. As an Infrastructure Tooling & Observability Engineer, you will design and develop the systems that power visibility, automation, and operational intelligence across complex…
Added 1 min ago
HPC Infrastructure Site Reliability Engineer
Radiant
San Francisco, CA
We are looking for a senior Infrastructure Site Reliability Engineer with deep experience operating large-scale distributed systems and recent hands-on expertise in high-performance…
Added 1 min ago
Manager, Development
Veradigm LLC
Remote, United States
…documentation. Set the standards for using them safely with healthcare data, measure the gains in speed and quality, and coach every engineer to work this…
Added 2 mins ago
AT
Autonomy Engineer
Apex Technology, Inc.
Los Angeles, CA
- $110,000 to $160,000 USD / year
…does not scale to a constellation of vehicles. As an Autonomy Engineer, you will turn manual operations procedures into automated, testable software, own fault protection across every bus,…
Added 2 mins ago
Head of Marketing
Pontera
NY
…who is enthusiastic about it. You don't need to be a software engineer - we have strong Data and Product partners - but you should have the technical fluency to lead AI initiatives from…
Added 3 mins ago
RU
Process Engineer II
Resilience US, LLC
West Chester, OH
- $70,000 to $96,250 USD / year
The Process Engineer II owns the technical process for assigned IDAP equipment, working with limited supervision to keep assigned processes capable, compliant, and improving. Drives…
Added 4 mins ago
Senior Associate - Database Engineer
New York Life Insurance Co
United States
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable…
Added 4 mins ago
Senior Associate - Middleware Engineer
New York Life Insurance Co
United States
Serve as a senior engineering owner for New York Life's enterprise middleware platforms. You will engineer, operate, harden, and modernize the runtime and integration services that support…
Added 6 mins ago
Electrical Engineer - Test Engineering (Onsite)
RTX
United States
Qualifications You Must Have
Added 7 mins ago
Internal Tools Engineer
Nutrient
Remote, United States
As an Internal Tools Engineer with a strong focus on backend development, you will work on our applications, which power a lot of internal and external needs of the company, from product…
Added 7 mins ago
T
Business Systems & Analytics Lead
TwelveLabs
San Francisco, CA
- $200,000 to $250,000 USD / year
- Act as the translator between technical and business stakeholders: you should be able to sit with a data engineer in the morning and a department head in the afternoon and be useful in…
Added 8 mins ago
Implementation Engineer - ERP Integrations
Canals
Remote, United States
Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.
Added 8 mins ago
TV
IT Systems Engineer - Voleon Securities
The Voleon Group
Remote, United States
- $150,000 to $175,000 USD / year
Voleon is looking for an IT Systems Engineer to join our Corporate IT Engineering (Corp-ITE) team as the primary engineer for Voleon Securities (VSec), our broker-dealer affiliate. You will…
Added 8 mins ago
Member of Product Staff
Meta
Charleston, WV
Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity.
Added 8 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
Charleston, WV
…position helps protect critical business operations, sensitive data, and customer…
Added 8 mins ago
Data Scientist
Illumination Works LLC
United States
3+ years of professional experience as a Data Scientist or Machine Learning Engineer.
Added 8 mins ago
Product Content Engineer
Meta
Charleston, WV
…experiences actually work for people.We're looking for a Content Engineer who will partner with Meta’s agent tooling team to define model quality standards and target behaviors for Meta’s…
Added 9 mins ago
Senior Mission Software Engineer
Varda Space Industries
El Segundo, CA
The Senior Mission Software Engineer is responsible for Varda's critical ground segment software, and the platform it runs on which enables spacecraft operations. We operate at the…
Added 9 mins ago
Staff Machine Learning Engineer, Agent Eval Platform
ServiceNow
Mountain View, CA
…business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and…
Added 9 mins ago
Senior Machine Learning Engineer, Agent Eval Platform
ServiceNow
Santa Clara, CA
…business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and…
Added 9 mins ago
Sr Outbound Product Manager Intern (MBA Summer 2027)
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 9 mins ago
Sr Inbound Product Manager Intern (MBA Summer 2027)
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 9 mins ago
Staff Software Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 9 mins ago
Staff AI Engineer, Agentic AI Harness & Quality - Moveworks
ServiceNow
Mountain View, CA
…business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and…

ServiceNow

Staff Software Engineer

Santa Clara, CA, United States

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Job details

Experience: 8+ years of software engineering experience, including experience designing and delivering complex, scalable production systems.
Posting language: English
Posted: Nov 13, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

We are seeking a highly motivated and experienced Staff Software Engineer to join a dynamic team focused on building cutting-edge, customer-facing AI Developer products. This role is ideal for a senior technical leader who combines deep software engineering expertise with hands-on experience in applied AI, developer experience (DevX), modern web technologies, and the Node.js/TypeScript ecosystem. As a Staff Engineer, you will help shape the technical direction and architecture of AI-powered developer experiences, solve complex engineering challenges, and influence engineering practices across the team. You will work closely with product, engineering, and cross-functional partners to take products from concept and architecture through implementation and delivery.

What you get to do in this role:

Drive technical architecture and design for complex, scalable, customer-facing AI Developer products and platform capabilities.
Build high-quality, clean, scalable, and reusable software while establishing and championing engineering best practices around architecture, code quality, testing, performance, and maintainability.
Partner with product owners and engineering leaders to translate business and customer requirements into technical strategy, architecture, and execution plans.
Own key capabilities end to end, from technical design and implementation through test automation, production readiness, delivery, and ongoing improvement.
Design intuitive and extensible developer experiences that enable customers to easily extend, customize, and integrate platform functionality to meet their needs.
Apply AI and emerging technologies to developer workflows and experiences, identifying opportunities to improve developer productivity and create differentiated product capabilities.
Lead the design and implementation of new products and major features while continuously improving the scalability, reliability, and performance of existing capabilities.
Navigate ambiguous and technically complex problems, evaluate architectural trade-offs, and provide clear technical direction.
Collaborate across engineering teams and organizational boundaries to drive alignment on architecture, APIs, frameworks, and shared technical standards.
Mentor and influence engineers across the team, raising the technical bar through design reviews, code reviews, knowledge sharing, and hands-on technical leadership.

Qualifications

To be successful in this role you have:

8+ years of software engineering experience, including experience designing and delivering complex, scalable production systems.
Strong experience with JavaScript/TypeScript and Node.js; Java experience is a plus.
Hands-on experience building AI-powered applications, developer tools, or AI-enabled product experiences, with an understanding of how AI/LLM capabilities can be effectively integrated into production software.
Strong understanding of developer experience (DevX) and a passion for building frameworks, platforms, APIs, tools, and experiences that make developers more productive.
Deep understanding of data structures, algorithms, object-oriented design, software architecture, design patterns, APIs, and performance/scale considerations.
Experience with modern UI frameworks such as React, Angular, or Vue.
Demonstrated ability to design and influence large-scale technical architectures and make sound engineering decisions across multiple components or services.
Experience owning complex initiatives from architecture through production delivery, including assessing technical trade-offs and managing long-term maintainability.
Strong analytical and problem-solving skills with the ability to operate effectively in ambiguous technical environments.
Demonstrated ability to influence technical direction across teams without relying on direct authority.
Experience mentoring engineers and raising engineering standards through architecture reviews, design discussions, code reviews, and technical guidance.
Excellent communication and collaboration skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.

For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

Node.js
TypeScript
Test automation
Leadership
JavaScript
Oracle Java
React
Vue.js
Problem solving
Coaching
Communication skills
Collaboration
Sales
ServiceNow

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Work requirements

Jobs in the United States