Jobs in the United States

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Added 1 min ago
Deployment Strategist - Customer Land Team
Cognite - AI for Industry
United States
Co-author the value case and success metrics with the Field Engineer and Account Executive before kickoff.
Added 5 mins ago
Associate Mapping Specialist (In Training)- Long Island
Medtronic
Long Island, NY
Must have a valid driver's license and active vehicle insurance policy
Added 5 mins ago
Senior Software Engineer II, Inference
CoreWeave
CA / Bellevue, WA · Sunnyvale, CA
…provided only in compliance with applicable U.S. export control requirements. As part of the recruitment…
Added 6 mins ago
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Sr. NPI Advanced Quality Engineer
Carrier
East Syracuse, NY
- $96,000 to $192,000 USD / year
…processes, inspection and test methods, supplier risks, and PPAP requirements are addressed before…
Added 6 mins ago
Consulting/Principal Software Engineer
LexisNexis Risk Solutions FL Inc. Company
Evanston, IL · Boca Raton, FL · Alpharetta, GA
…instructions your organization sends better meet global banking requirements, have fewer errors, and are routed more efficiently. We are a global engineering team working across diverse…
Added 6 mins ago
Associate Clinical Specialist, Pain Interventions- Binghamton NY
Medtronic
Binghamton, NY
Added 6 mins ago
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Site Reliability Engineer – DevOps, Azure
M&T Bank
Buffalo, NY
- $116,400 to $194,000 USD / year
This role is four days onsite, with the flexibility to work from home one day per week M&T Work Model - 4 Days In-Office | 1 Day Work From Home
Added 6 mins ago
Cloud Solutions Engineer
Humana
Albany, NY
The Cloud Solutions Engineer supports cloud-based customer experience platforms through the development, integration, testing, and optimization of conversational AI and contact center…
Added 6 mins ago
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Server Tech Services Engineer II
Akamai Technologies, Inc.
Albany, NY
- $76,100 to $136,900 USD / year
As a Server Tech Services Engineer II, you will serve as a key technical leader. You will resolve high-severity hardware and network issues across Akamai's infrastructure. In this role, you…
Added 6 mins ago
District Sales Manager, Pelvic Health - Multiple Locations
Medtronic
Long Island, NY · Albany, NY · White Plains, NY · Manhattan, NY
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Added 6 mins ago
District Sales Manager, Pelvic Health - NY Metro
Medtronic
Manhattan, NY · Albany, NY · White Plains, NY · Long Island, NY
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Added 7 mins ago
Google Cloud Sales Specialist
NTT America, Inc.
Albany, NY
Cloud Certifications (Preferred): Google Cloud Certified (Cloud Digital Leader, Associate Cloud Engineer, or Professional Cloud Architect).
Added 7 mins ago
Product Content Engineer
Meta
Albany, NY
…experiences actually work for people.We're looking for a Content Engineer who will partner with Meta’s agent tooling team to define model quality standards and target behaviors for Meta’s…
Added 7 mins ago
Data Engineer
New York Post
NEW YORK, NY
This position would be expected to be in the office a minimum of 3 days per week (subject to change)
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Security Engineer Intern
ServiceNow
Kirkland, WA
- $58.96 USD / hour
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 7 mins ago
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AI Identity Intern
ServiceNow
Kirkland, WA
- $58.96 USD / hour
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 7 mins ago
Senior Agentic AI Software Engineer
Paramount
New York, NY
Paramount Tech is seeking a Senior Agentic AI Software Engineer to architect and build the next generation of our business-critical systems. This role focuses on modernizing our core…
Added 7 mins ago
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Senior Agentic AI Engineer - Core Platforms
American Express
New York, NY
- $123,000 to $215,250 USD / year
The Evaluation Engineer designs, develops, and maintains evaluation frameworks for AI and machine learning solutions, including LLM, RAG, agentic, and multimodal applications. This role…
Added 7 mins ago
AE
Senior Agentic AI Infrastructure Engineer I - Core Platforms
American Express
New York, NY
- $123,000 to $215,250 USD / year
The AI Infrastructure Engineer collaborates with application and platform teams to design, implement, and optimize secure, scalable infrastructure solutions for AI-enabled workloads. This…
Added 7 mins ago
AE
Agentic AI Infrastructure Engineer II - Core Platforms
American Express
New York, NY
- $89,250 to $150,250 USD / year
The AI Infrastructure Engineer is responsible for designing, implementing, and maintaining robust, scalable, and efficient infrastructure solutions that support AI-enabled workloads. This…
Added 7 mins ago
COPY - Agent Builder/Agent Engineer
Insight Global
New York, NY
Added 7 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
New York, NY · Albany, NY
Develop and maintain security operations standards, processes, and controls aligned with regulatory requirements and industry best practices.
Added 7 mins ago
Product Security Engineer IV
The College Board
NEW YORK, NY
Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)
Added 7 mins ago
AI Native Data and Knowledge Architect - Senior Manager
EY
New York, NY · Albany, NY · Rochester, NY · Jericho, NY · Buffalo, NY
To qualify you must have
Added 7 mins ago
Customer Engineer, Cloud AI, Google Cloud
Google
New York, NY
Share Customer Engineer, Cloud AI, Google Cloud

ServiceNow

Staff Software Engineer

Santa ClaraCALIFORNIA, CA, United States

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Job details

Experience: 8+ years of software engineering experience, including experience designing and delivering complex, scalable production systems.
Posting language: English
Posted: Nov 13, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

We are seeking a highly motivated and experienced Staff Software Engineer to join a dynamic team focused on building cutting-edge, customer-facing AI Developer products. This role is ideal for a senior technical leader who combines deep software engineering expertise with hands-on experience in applied AI, developer experience (DevX), modern web technologies, and the Node.js/TypeScript ecosystem. As a Staff Engineer, you will help shape the technical direction and architecture of AI-powered developer experiences, solve complex engineering challenges, and influence engineering practices across the team. You will work closely with product, engineering, and cross-functional partners to take products from concept and architecture through implementation and delivery.

What you get to do in this role:

Drive technical architecture and design for complex, scalable, customer-facing AI Developer products and platform capabilities.
Build high-quality, clean, scalable, and reusable software while establishing and championing engineering best practices around architecture, code quality, testing, performance, and maintainability.
Partner with product owners and engineering leaders to translate business and customer requirements into technical strategy, architecture, and execution plans.
Own key capabilities end to end, from technical design and implementation through test automation, production readiness, delivery, and ongoing improvement.
Design intuitive and extensible developer experiences that enable customers to easily extend, customize, and integrate platform functionality to meet their needs.
Apply AI and emerging technologies to developer workflows and experiences, identifying opportunities to improve developer productivity and create differentiated product capabilities.
Lead the design and implementation of new products and major features while continuously improving the scalability, reliability, and performance of existing capabilities.
Navigate ambiguous and technically complex problems, evaluate architectural trade-offs, and provide clear technical direction.
Collaborate across engineering teams and organizational boundaries to drive alignment on architecture, APIs, frameworks, and shared technical standards.
Mentor and influence engineers across the team, raising the technical bar through design reviews, code reviews, knowledge sharing, and hands-on technical leadership.

Qualifications

To be successful in this role you have:

8+ years of software engineering experience, including experience designing and delivering complex, scalable production systems.
Strong experience with JavaScript/TypeScript and Node.js; Java experience is a plus.
Hands-on experience building AI-powered applications, developer tools, or AI-enabled product experiences, with an understanding of how AI/LLM capabilities can be effectively integrated into production software.
Strong understanding of developer experience (DevX) and a passion for building frameworks, platforms, APIs, tools, and experiences that make developers more productive.
Deep understanding of data structures, algorithms, object-oriented design, software architecture, design patterns, APIs, and performance/scale considerations.
Experience with modern UI frameworks such as React, Angular, or Vue.
Demonstrated ability to design and influence large-scale technical architectures and make sound engineering decisions across multiple components or services.
Experience owning complex initiatives from architecture through production delivery, including assessing technical trade-offs and managing long-term maintainability.
Strong analytical and problem-solving skills with the ability to operate effectively in ambiguous technical environments.
Demonstrated ability to influence technical direction across teams without relying on direct authority.
Experience mentoring engineers and raising engineering standards through architecture reviews, design discussions, code reviews, and technical guidance.
Excellent communication and collaboration skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.

For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Node.js
TypeScript
Test automation
Leadership
JavaScript
Oracle Java
React
Vue.js
Problem solving
Coaching
Communication skills
Collaboration
Sales
ServiceNow

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Work requirements

Jobs in the United States