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Senior, AI Developer
Plains Marketing LP
Houston, TX
Bachelor’s degree in Computer Science, Engineering, Data Science, Mathematics, or a related field, or equivalent practical experience.
Added 3 mins ago
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Director of Strategic Communications
OpenMined
Remote, United States
- $139,000 to $245,000 USD / year
…researchers examine and evaluate AI systems without exposing private data, and our work with frontier AI labs, governments and researchers is reaching a wider audience. You’ll own how that…
Added 3 mins ago
AI Engineer - Data Success
Citian
Washington, DC
As an AI Engineer - Data Success at Citian, you'll support efforts to incorporate AI into our data extraction process with our client datasets. You will work alongside our Engineering,…
Added 3 mins ago
Software Support Engineer
Symbotic LLC
USA Andover, MA
As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at…
Added 4 mins ago
Cyber Systems Engineering, Senior Advisor
Peraton
Laurel, MD
We are seeking a Systems Engineer to support the analysis, design, integration, and implementation of complex systems. The Systems Engineer will work closely with users, government…
Added 5 mins ago
Chief Engineer, USMC, Air Defense
Anduril Industries
Huntsville, AL · Irvine, CA · Seattle, WA · Washington, DC
…OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is…
Added 14 mins ago
Sr. Software Integration Engineer
Rivian
Normal, IL
Added 18 mins ago
Senior Software Engineer - Analytics Platform
Bloomberg
NY
…infrastructure that powers Bloomberg's analytics ecosystem. Our systems process more than 700 billion requests every day, providing the foundation that enables Bloomberg applications, the…
Added 19 mins ago
Senior Mechanical Engineer
Actalent
Norwood, MA
Plan and execute verification and validation testing, including fixture design, data acquisition, analysis, and documentation.
Added 19 mins ago
Electronics Design Engineer (PCB)
Actalent
Hampton, VA
Job Title: Electronics Design Engineer (PCB)Job DescriptionThis role focuses on the design, development, and integration of advanced electronic systems for cutting-edge flight missions. You…
Added 19 mins ago
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Industrial Engineer
Actalent
Florence, KY
- $29 USD / hour
Work EnvironmentThe role operates in a high-paced manufacturing environment where the Industrial Engineer works closely with production teams, equipment, and workstations on the shop floor.…
Added 23 mins ago
Sales Engineer, Mid Market - TOLA
Samsara
Remote, United States
As a Sales Engineer at Samsara, you’d be an integral part of a diverse team working to help modernize essential industries through the application of cutting edge IoT solutions. Your work…
Added 26 mins ago
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Principal Application Software Engineer- Oracle Health
Oracle
United States
- $99,600 to $209,500 USD / year
We are seeking a versatile Principal Application Software Engineer to contribute across platform engineering, cloud infrastructure, distributed systems, application development, integration…
Added 26 mins ago
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Senior Application Software Engineer- Oracle Health
Oracle
United States
- $86,100 to $187,000 USD / year
We are seeking a versatile Senior Application Software Engineer to contribute across platform engineering, cloud infrastructure, distributed systems, application development, integration…
Added 31 mins ago
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Quality Systems Engineer
Actalent
Moorpark, CA
- $100,000 to $140,000 USD / year
We are seeking a Quality Systems & Process Improvement Engineer to enhance quality system effectiveness, optimize processes, and drive continuous improvement initiatives across the…
Added 32 mins ago
Software Engineer - Hardware Diagnostics
Cisco
Milpitas, CA
…team! This team works on Hyperscale network and Enterprise Data Center switches based on Cisco Silicon One ASIC. This is a unique opportunity to grow your technical skills and will allow…
Added 33 mins ago
Senior Software Engineer, YouTube Ads Marketplace Optimization
Google
Mountain View, CA
…distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is…
Added 33 mins ago
Senior Software Engineer, AI/ML Recommendations, Rankings, Predictions, YouTube
Google
Mountain View, CA
…distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is…
Added 33 mins ago
Software Product Manager IV
Applied Materials
Santa Clara, CA
…AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the…
Added 33 mins ago
Mechanical Engineer MTS Sr
Applied Materials
Santa Clara, CA
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 33 mins ago
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Software Engineer Data & AI II (Full Time) – United States
Cisco
San Jose, CA
- Full-time
You are a passionate software engineer with expertise in developing scalable data pipelines, designing robust analytics platforms, and building infrastructure to support machine learning…
Added 35 mins ago
Staff Process Engineer, Technology Development
SanDisk
Milpitas, CA
Sandisk is seeking a Staff Process Engineer to join our Advanced Memory Development team and advance the technology development of novel semiconductor devices. The successful candidate will…
Added 39 mins ago
Senior Director of eSoftware Engineering – Ultra-Low-Latency C++ / Equities Technology
JPMC page
New York, NY · Jersey City, NJ · NY
…Equities Electronic Trading Technology team as a core, hands-on engineer on our ultra-low-latency trading platform. You will design, build, and optimize the latency-critical C++ that powers…
Added 45 mins ago
Senior AI Engineer
Suffolk
Boston, MA
…start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and…
Added 54 mins ago
Senior Software Engineer, Machine Learning, Discover Interest Modeling and Retrieval
Google
Mountain View, CA
…distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is…

ServiceNow

Staff Research Engineer/Scientist

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Design & Architect Data Infrastructure - Design and oversee deployment of data architecture and pipelines to capture, manage, and store structured and unstructured data from internal and external sources; establish processes and data flows using cloud, local databases, and applicable storage forms
Build & Automate Data Transformation - Develop technical tools using ML and data-engineering techniques to cleanse, organize, and transform data; implement automated processes to maintain data structure integrity and quality standards on an ongoing basis
Define Agentic Evaluation Metrics & Ground Truth - Partner with product and AI teams to define evaluation metrics for agentic workflows (task completeness, tool use, workflow success); establish ground truth labeling standards and validation criteria; design evaluation datasets that reflect real-world agent execution
Build Agentic Evaluation Pipelines - Design and implement automated evaluation infrastructure that measures AI agent performance using Now LLM Service models and execution logs; create dashboards, reporting, versioning, and reproducibility of evaluation datasets and results
Establish Standards & Continuous Improvement - Create design standards and quality assurance processes for data systems; define quality gates and validation frameworks; analyze workflow performance and recommend optimizations to accommodate evolving CRM AI requirements
Lead Cross-Functional Collaboration - Collaborate with product, engineering, and data science teams; mentor junior engineers on data engineering and evaluation design; generalize evaluation patterns and metrics across Agentic AI products

Qualifications

9+ years designing and building production data pipelines, data warehousing, ETL systems; strong expertise in SQL, Python, Javascript or equivalent, and distributed data processing
3+ years working on ML systems, model validation infrastructure, automated testing, or AI-powered applications; hands-on experience with data quality, feature engineering, and model monitoring
Proven track record deploying, monitoring, and maintaining large-scale data systems in production; experience troubleshooting data quality issues, latency, and system reliability
Ability to design scalable, secure data architectures; experience with cloud platforms (GCP, AWS), APIs, event-driven systems, and data governance patterns
Familiarity with AI/ML evaluation frameworks, LLM-based systems, or agentic workflows; ability to instrument and evaluate complex AI systems; understanding of model performance tracking.
Comfortable driving technical conversations across multiple teams; takes end-to-end ownership; works autonomously; mentors peers on data engineering standards and best practices
Experience on ServiceNow platform is good to have.

For positions in this location, we offer a base pay of $202,500 - $354,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

Research
Unstructured data
ML
Data engineering
Workflow
Reporting
Collaboration
Data warehousing
SQL
Python
JavaScript
Process data
Troubleshooting
Google Cloud
AWS
ServiceNow
Sales

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