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Added 5 mins ago
Electrical Engineer II
Honeywell Technologies
Arvada, CO
As an Electrical Engineer II here at Honeywell, you will contribute to the design, development, and implementation of electrical systems and components specifically tailored for process…
Added 5 mins ago
Systems Engineer Senior (Level 3)
Lockheed Martin
Highlands Ranch, CO
Manage the CONOPS documents through the change control process
Added 5 mins ago
AE
Electronic Engineer
Advanced Energy Industries, Inc
Fort Collins, CO
- $90,000 to $120,000 USD / year
Added 5 mins ago
Electrical/Test Engineer II
Lockheed Martin
Littleton, CO
The Fleet Ballistic Missile (FBM) program is seeking an Electronics Engineer to join the Electrical Ground Support Equipment (EGSE) team.
Added 5 mins ago
Systems Architect, Staff Principal
Kratos Defense & Security Solutions, Inc.
Colorado Springs, CO
…aspects of the program under the guidance of the program’s Chief Engineer. As a leader on the program, the desired candidate should display a sense of ownership, urgency, and drive to…
Added 5 mins ago
Global Head of Infrastructure & Cloud Operations
Janus Henderson Investors
Denver, CO
Own the AI & data platform run-state. Engineer and operate the services behind our Medallion architecture (Snowflake, Azure, DBT) so analytics and AI use-cases scale across the firm.
Added 7 mins ago
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Senior Mechanical Engineer
GPAC
Ankeny, IA
- $110,000 to $140,000 USD / year
We are seeking an experienced Senior Mechanical Engineer who can perform engineering related duties for the design and planning phases of multiple and/or large, complex design and…
Added 7 mins ago
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Senior Mechanical Engineer
GPAC
Johnston, IA
- $110,000 to $140,000 USD / year
We are seeking an experienced Senior Mechanical Engineer who can perform engineering related duties for the design and planning phases of multiple and/or large, complex design and…
Added 7 mins ago
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Senior Mechanical Engineer
GPAC
Indianola, IA
- $110,000 to $140,000 USD / year
We are seeking an experienced Senior Mechanical Engineer who can perform engineering related duties for the design and planning phases of multiple and/or large, complex design and…
Added 8 mins ago
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Senior Mechanical Engineer
GPAC
Urbandale, IA
- $110,000 to $140,000 USD / year
We are seeking an experienced Senior Mechanical Engineer who can perform engineering related duties for the design and planning phases of multiple and/or large, complex design and…
Added 15 mins ago
CO
Outage Coordinator
City of Lubbock
Lubbock, TX
- $46.66 USD / hour
…restoration strategy. You'll have the opportunity to connect the control room with field operations, Engineering, ERCOT, Oncor, contractors, and other partners while using SCADA, OMS, GIS,…
Added 22 mins ago
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Quality Engineer
GPAC
Mishawaka, IN
- $80,000 to $100,000 USD / year
gpac is partnered with a growing international pet food manufacturer seeking a Quality Engineer – Raw Materials to support raw material quality, supplier performance, and laboratory…
Added 22 mins ago
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Quality Engineer
GPAC
Mishawaka, IN
- $80,000 to $100,000 USD / year
gpac is partnered with a growing international pet food manufacturer seeking a Quality Engineer – Raw Materials to support raw material quality, supplier performance, and laboratory…
Added 56 mins ago
Software Engineer-Developer, Phantom Works Weapons (Associate or Experienced)
The Boeing Company
Saint Charles, MO
The Boeing Company is seeking an Application Software Engineer (Associate or Experienced) to join the Phantom Works Weapons team in St. Charles, MO (St. Louis Area). This team supports…
Added 1 hour ago
Principal/Sr Principal Software Engineer Guidance Navigation Control (GNC)
Northrop Grumman
Beavercreek, OH
We are looking for you to join our team as a Principal or Senior Principal Software Engineer - Guidance Navigation Control (GNC) based out of Beavercreek, OH . As a Software Engineer at…
Added 1 hour ago
Mechanical Engineer
Cleaning Technologies Group
Cincinnati, OH
The Mechanical Design Engineer supports the design and development of custom machinery by creating detailed mechanical designs, drawings, and documentation under the guidance of senior…
Added 1 hour ago
O
Principal Supply Chain Engineer - Factory Quality
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
Oracle is seeking a Principal Supply Chain Engineer - Factory Quality to join our Quality organization and help ensure the quality, reliability, and manufacturing readiness of complex…
Added 1 hour ago
FC
HVAC and Plumbing Quality Control Engineer (Engineer II)
Fairfax County
Fairfax, VA
- $33.73 to $59.02 USD / hour
Under the direction of the Facilities Supervisor and/or Facilities Manager, performs quality control and assurance of contractor work for the repair, maintenance, and replacement of complex…
Added 1 hour ago
RU
Automation Engineer (Ansible / Infrastructure)
Randstad USA
Remote, United States
- $65 to $70 USD / hour
We are seeking a skilled Ansible Automation Engineer to join our team to transform manual operational workflows into repeatable, automated infrastructure code. In this role, you will work…
Added 1 hour ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Jefferson City, MO
AmexGBT's Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 1 hour ago
Associate Software Engineer
Highmark Health
Jefferson City, MO
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 2 hours ago
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Quality Engineer
GPAC
Bridgeport, CT
- $80,000 to $110,000 USD / year
We are seeking a highly motivated Quality Engineer to lead and manage advance quality control activities for new product launches. As a Quality Engineer, you will be responsible for…
Added 2 hours ago
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Quality Engineer
GPAC
Durham, CT
- $80,000 to $110,000 USD / year
We are seeking a highly motivated Quality Engineer to lead and manage advance quality control activities for new product launches. As a Quality Engineer, you will be responsible for…
Added 2 hours ago
G
Quality Engineer
GPAC
Naugatuck, CT
- $80,000 to $110,000 USD / year
We are seeking a highly motivated Quality Engineer to lead and manage advance quality control activities for new product launches. As a Quality Engineer, you will be responsible for…
Added 2 hours ago
G
Quality Engineer
GPAC
Meriden, CT
- $80,000 to $110,000 USD / year
We are seeking a highly motivated Quality Engineer to lead and manage advance quality control activities for new product launches. As a Quality Engineer, you will be responsible for…

ServiceNow

Staff Research Engineer/Scientist

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Design & Architect Data Infrastructure - Design and oversee deployment of data architecture and pipelines to capture, manage, and store structured and unstructured data from internal and external sources; establish processes and data flows using cloud, local databases, and applicable storage forms
Build & Automate Data Transformation - Develop technical tools using ML and data-engineering techniques to cleanse, organize, and transform data; implement automated processes to maintain data structure integrity and quality standards on an ongoing basis
Define Agentic Evaluation Metrics & Ground Truth - Partner with product and AI teams to define evaluation metrics for agentic workflows (task completeness, tool use, workflow success); establish ground truth labeling standards and validation criteria; design evaluation datasets that reflect real-world agent execution
Build Agentic Evaluation Pipelines - Design and implement automated evaluation infrastructure that measures AI agent performance using Now LLM Service models and execution logs; create dashboards, reporting, versioning, and reproducibility of evaluation datasets and results
Establish Standards & Continuous Improvement - Create design standards and quality assurance processes for data systems; define quality gates and validation frameworks; analyze workflow performance and recommend optimizations to accommodate evolving CRM AI requirements
Lead Cross-Functional Collaboration - Collaborate with product, engineering, and data science teams; mentor junior engineers on data engineering and evaluation design; generalize evaluation patterns and metrics across Agentic AI products

Qualifications

9+ years designing and building production data pipelines, data warehousing, ETL systems; strong expertise in SQL, Python, Javascript or equivalent, and distributed data processing
3+ years working on ML systems, model validation infrastructure, automated testing, or AI-powered applications; hands-on experience with data quality, feature engineering, and model monitoring
Proven track record deploying, monitoring, and maintaining large-scale data systems in production; experience troubleshooting data quality issues, latency, and system reliability
Ability to design scalable, secure data architectures; experience with cloud platforms (GCP, AWS), APIs, event-driven systems, and data governance patterns
Familiarity with AI/ML evaluation frameworks, LLM-based systems, or agentic workflows; ability to instrument and evaluate complex AI systems; understanding of model performance tracking.
Comfortable driving technical conversations across multiple teams; takes end-to-end ownership; works autonomously; mentors peers on data engineering standards and best practices
Experience on ServiceNow platform is good to have.

For positions in this location, we offer a base pay of $202,500 - $354,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Research
Unstructured data
ML
Data engineering
Workflow
Reporting
Collaboration
Data warehousing
SQL
Python
JavaScript
Process data
Troubleshooting
Google Cloud
AWS
ServiceNow
Sales

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