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Added 14 mins ago
Traffic Engineer
Short-Elliott-Hendrickson, Incorporated
St. Paul, MN
SEH is currenting searching for a Traffic Engineer to join our talented Transportation team!
Added 16 mins ago
Sr. Full Stack Software Engineer, Manufacturing Systems
SpaceX
Bastrop, TX
The application software team is the central nervous system of SpaceX – we create mission critical applications that are used throughout SpaceX to accelerate launch vehicle production and…
Added 16 mins ago
Sr. Full Stack Software Engineer
SpaceX
Bastrop, TX
The application software team is the central nervous system of SpaceX – we create mission critical applications that are used throughout SpaceX to accelerate launch vehicle production and…
Added 16 mins ago
Full Stack Software Engineer, Manufacturing Systems
SpaceX
Bastrop, TX
The application software team is the central nervous system of SpaceX – we create mission critical applications that are used throughout SpaceX to accelerate launch vehicle production and…
Added 16 mins ago
Full Stack Software Engineer, Internal Platforms
SpaceX
Starbase, TX · Brownsville, TX
The application software team is the central nervous system of SpaceX – we create mission critical applications that are used throughout SpaceX to accelerate launch vehicle production and…
Added 16 mins ago
Full Stack Software Engineer, Internal Platforms
SpaceX
Hawthorne, CA
The application software team is the central nervous system of SpaceX – we create mission critical applications that are used throughout SpaceX to accelerate launch vehicle production and…
Added 19 mins ago
Staff Safety Systems Engineer (Redondo Beach CA)
Northrop Grumman
El Segundo
Northrop Grumman Aeronautics Systems has an opening for a Staff Safety Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization. This…
Added 19 mins ago
Sentinel - Systems Engineer (20086)
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking a Systems Engineer to join our team. This position will be located at Roy, UT to support the Sentinel (GBSD) program in the Strategic Deterrent…
Added 19 mins ago
Staff Systems Engineer (Redondo Beach CA)
Northrop Grumman
El Segundo
Northrop Grumman Aeronautics Systems has an opening for a Staff Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization. This role is…
Added 23 mins ago
Software Engineer II
Domino's
Ann Arbor, MI
Initially a Software Engineer II is expected to be able to develop a medium set of defined, inter-related modules, articulate why the code and application they are working on are designed…
Added 41 mins ago
Lead Software Engineer
Mojo AI
Sandy, UT
We are seeking an experienced and highly skilled Lead Software Engineer to join our team. As the team’s technical lead, you will guide general team processes and ensure quality across both…
Added 46 mins ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 1 hour ago
Professional Civil Engineer
Short-Elliott-Hendrickson, Incorporated
Minnetonka, MN
SEH is currenting searching for a Professional Civil Engineer to join our talented Civil team!
Added 1 hour ago
SSD Mfg NPI Product Engineer, Nitro SSD
Amazon Data Services, Inc.
Seattle, WA · Cupertino, CA
…closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to monitor and improve the incoming hardware quality of AWS products…
Added 1 hour ago
UO
Testbed and Simulation Engineer
University of Colorado Denver
Boulder, CO
- $99,000 to $156,700 USD / year
We are looking for a Testbed and Simulation Engineer to join the spacecraft test team for a deep space mission that will tour the inner solar system and explore the main asteroid belt…
Added 1 hour ago
Principal Quality Engineer
Twenty-Six Defense
Fort Worth, TX
The Principal Quality Engineer is an experienced-level position where the incumbent must possess an advanced level of quality engineering knowledge. Tasks at this level fall in areas where…
Added 1 hour ago
Systems Engineer
Advanced Acoustic Concepts, LLC
Lemont Furnace, PA
Involved with the analysis, design, development and implementation of new and/or existing systems/sub-systems. May include Architectural Design, Requirements Engineering, or others.…
Added 1 hour ago
Software Engineer II - Building Applications
Pacific Northwest National Laboratory
Jefferson City, MO
The BS&DG is seeking a Software Engineer II - Building Applications with strong knowledge of software engineering and web application development to contribute to building technology…
Added 1 hour ago
Quality Manager
Consigli Construction
Milford, MA
…teams. Provide guidance regarding lessons learned review and application during development of SSQMP and preoperational…
Added 1 hour ago
Quality Manager
Consigli Construction
Boston, MA
…teams. Provide guidance regarding lessons learned review and application during development of SSQMP and preoperational…
Added 2 hours ago
LN
Senior Project Manager
Luster National
Sacramento, CA
- $140,000 to $200,000 USD / year
Project Management Professional (PMP) certification (Project Management Institute), Professional Engineer (PE) license, PRINCE2 certification, or comparable engineering or project…
Added 2 hours ago
LN
Senior Project Engineer
Luster National
Sacramento, CA
- $120,000 to $200,000 USD / year
Added 2 hours ago
LN
Railroad/Roadway bridge and Guideway Inspector
Luster National
Fresno, CA
- $120,000 to $200,000 USD / year
We’re seeking an experienced Railroad/Roadway Bridge and Guideway Engineer to support large, heavy-civil infrastructure programs, including highways, roads, bridges, transit (both rail and…
Added 2 hours ago
Staff Software Engineer
Conga
Boston, MA · Houston, TX
…to innovate and support growth through individual and team development, all within an environment where every voice is…
Added 2 hours ago
Software Automation & Platform Engineer - Federal Health IT
Rackner
Remote, United States
Software Automation & Platform Engineer - Federal Health IT

ServiceNow

Staff Machine Learning Engineer_Voice AI

San Diego, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

What you get to do in this role:

Contribute to the design, development and implementation of the core Voice Platform (Audio Acquisition, Conversation Management, Speech Generation, integration with API and self-hosted Voice AI models, Voice Harness)
Partner with product managers to work with customers, understand their use cases and technology challenges, and build for their success
Build and deploy large Voice AI distributed systems at scale spanning multiple regions and datacenters
Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
Contribute to the continuous improvement of the SRE practice by turning operational use cases into requirements for software tooling
Be a mentor for colleagues and help promote knowledge-sharing across Voice AI engineering disciplines

Qualifications

To be successful in this role you have:

8+ year of relevant industry experience
Hands-on experience building distributed Voice AI systems with a large operational scale
4+ years building LLM-based applications (integrating models, not training)
4+ years of development experience with Python, Golang, Java, or similar languages.
2+ years of experience building agents (prompt engineering) and developing LLM-based experiences
Working experience operating highly available distributed workloads on Kubernetes following a DevOps approach.
Experience building software for compliance and security in regulated environments is considered an asset
Critically thinking around AI integrations for work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Experience building with AI tools such as Claude Code, Cursor, Windsurf

For positions in this location, we offer a base pay of $158,500 - $277,400 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Machine learning
Unit testing
Process improvement
Python
Go
Oracle Java
Kubernetes
DevOps
Regulatory compliance
Decision making
Problem solving
Sales
ServiceNow

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