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Sr. Field Service Technician - Austin, TX
Rivian
Austin, TX
- $31.84 to $53.2 USD / hour
…high standards across repair workflows. Parts Operations & Systems: Oversee complex parts operations - including ordering, receiving, inventory management, and billing - to ensure quality…
Added just now
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Public Work Director
City of Burlington NC
Burlington, NC
- $112,444.8 to $179,920 USD / year
Continuous Improvement: Assesses workload, systems, and reporting structures to identify and implement operational changes.
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Senior Product Marketing Manager, Public Sector
TRM Labs
Remote, United States
…what lands, and you can hold a real conversation with both engineering and…
Added 1 min ago
Network Operations Engineer (Tier 2 / L2)
Kyndryl, Inc.
Remote, United States
Flexibility and willingness to work 12-hour day shifts on an alternating staggered schedule aligned with Eastern Time (ET) client operational hours
Added 1 min ago
Senior Manager, Emerging Talent Programs
Anduril Industries
Costa Mesa, CA
…companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating…
Added 1 min ago
NB
Senior Instrumentation Technician
New Belgium Brewing Company Inc
United States
- $30 to $35.25 USD / hour
…assistance to all production areas of the brewery as well as to the engineering, electrical department, planning process and all other sites and…
Added 1 min ago
Facilities Maintenance Tech
GKN Drivelin Newton LLC (Delaware)
Newton, NC
Maintain Compressor systems and Chilled Water systems.
Added 2 mins ago
Commissioning Engineer III
Quality Technology Services, LLC
Remote, United States
…limited to Level 1, 2, 3, 4 and 5 commissioning of base building systems, security systems, life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment.…
Added 2 mins ago
DevSecOps Engineering Associate
DTCC Candidate Experience
Coppell, TX · Dallas, TX · Tampa, FL
Bachelor’s or Master’s degree (preferred) in Computer Science, Engineering, Information Systems, or a related technical discipline
Added 2 mins ago
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Traffic Signal Technician III
City of Houston
Houston, TX
- $36.61 to $37.74 USD / hour
Must have a valid Texas driver’s license and comply with the City of Houston’s policy on driving
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Project Manager (Stormwater Rehabilitation)
City of Houston
Houston, TX
…enhance the functioning of drainage infrastructure, equipment and systems. Performs other technical work relative to drainage…
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SME Global Aircrew Strategic Network Terminal (G-ASNT) Test Manager SME
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey…
Added 2 mins ago
Senior Weapons System Cybersecurity Engineer
Odyssey Systems Consulting Group, Ltd.
Niceville, FL
Must possess or be able to obtain and maintain the appropriate cybersecurity workforce qualification in accordance with DoD Manual 8140.03
Added 2 mins ago
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Payment Accuracy Specialist 1
Cotiviti
Remote, United States
- $25.75 to $29.75 USD / hour
Proficient with Cotiviti audit tools Recovery Management System (RMS), specific client systems) to complete auditing, review simple - medium proprietary reports, has an advanced…
Added 2 mins ago
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Mechanical Engineer - 1117
Quantinuum
US Broomfield, CO
- $135,000 to $182,000 USD / year
YOU MUST HAVE:
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Supply Chain Manager
Emerson
Tulsa, OK
…closely with cross-functional teams, including Operations, Engineering, Quality, and other business partners, to align material availability and supply chain activities with business…
Added 2 mins ago
Post Doctoral Research Fellow
The McLean Hospital Corporation
United States
…doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community…
Added 2 mins ago
Head of Security & IT
SuperDial
Burlingame, CA
…devices, and vendors secure, while partnering closely with Engineering on the security of the product itself. You will be the person customers, auditors, and leadership turn to when they…
Added 2 mins ago
Propulsion Test Engineer
Divergent
Torrance, CA
Divergent is building the new industrial age. Every day, our teams design, manufacture, and assemble advanced systems for some of the world’s most demanding industries. Our integrated…
Added 3 mins ago
Senior Automation & Business Process Analyst
Cardamom
Madison, WI
…improvement efforts will heavily leverage existing enterprise systems and require comfort with doing basic configuration in these platforms. Your work will span operational, and…
Added 3 mins ago
Junior Commissioning & SCADA Engineer
SunEnergy1
Charlotte, NC
…infrastructure. This role provides hands-on experience with SCADA systems, plant controls, commissioning activities, and NERC compliance while working alongside experienced engineering and…
Added 3 mins ago
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Applied AI Intern - Spring 2027 Start
DwyerOmega
Remote, United States
- $22 to $30 USD / hour
Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Data Science, Information Systems, Software Engineering or a related technical field
Added 3 mins ago
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Applied AI Intern
DwyerOmega
Remote, United States
- $22 to $30 USD / hour
Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Data Science, Information Systems, Software Engineering or a related technical field
Added 3 mins ago
IT Solution Architect (954)
ABC Supply NSC, LLC
Beloit, WI · Chicago, IL
Must have the ability to work onsite in a hybrid arrangement at ABC Supply's Beloit, Wisconsin campus and /or downtown Chicago office
Added 3 mins ago
MCI ATC Training Instructional Supervisor
SAIC
Kansas City, MO
The recent experience must have been performed at a similar type and level of ATC facility as the Kansas City Intl ATCT/TRACON (MCI) · + Certified Professional Controller (CPC) certification required

ServiceNow

Staff Machine Learning Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure - prioritizing robustness, performance, safety, and real-world customer impact at scale. About the Team AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure - prioritizing robustness, performance, safety, and real-world customer impact at scale. Types of problems you’ll get to work on You will design, build, and operate production-grade agentic AI systems embedded across ServiceNow's platform - autonomous agents that reason over real enterprise data, take action across workflows, and run safely at Fortune 500 scale.

Your core focus areas:

Agentic architecture. Design and ship multi-agent systems - orchestration, tool use, planning loops, memory, and failure recovery - that operate reliably in production, not in notebooks.
Enterprise-grounded reasoning. Build agents that leverage ServiceNow's data layer - CMDB, Workflow Data Fabric, and Knowledge Graph - to make decisions with context no frontier model has on its own.
Trust, safety, and governance. Own the guardrails: observability, human-in-the-loop controls, and compliance infrastructure that make autonomous systems safe to deploy at scale.
Retrieval and grounding. Work closely with our search team to ensure agents are grounded in accurate, low-latency retrieval - RAG pipelines, hybrid search, re-ranking, and evaluation - as a critical dependency of agentic quality.
Model integration and evaluation. Integrate frontier models (Anthropic, Google, OpenAI) into the Sense → Decide → Act → Govern architecture; evaluate trade-offs across cost, latency, and capability for production use cases.
Engineering leadership. Raise the technical bar through architecture decisions, code reviews, and coaching - particularly on agentic design patterns and production AI discipline.

Qualifications

To be successful in this role you have:

To be successful in this role you have:
5+ years of software engineering with strong fundamentals in data structures, algorithms, and distributed systems.
Hands-on depth designing, shipping, and operating agentic systems in production - multi-agent orchestration, tool calling, planning loops, memory, and failure recovery. Not prototypes.
Production-grade Python. Systems language (Go, Java, or C++) is a plus.
Working experience with frontier AI SDKs (Anthropic, Google, or OpenAI) - prompt engineering, structured outputs, and model evaluation in production settings.
Familiarity with RAG and retrieval patterns in production - vector stores, hybrid search, and retrieval evaluation metrics.
Track record of technical leadership: architecture ownership, code quality bar-raising, and mentoring engineers on production AI practices.
Nice to Have
Deeper specialization in search and retrieval at scale or MLOps/model observability.
Published work or open-source contributions in agentic systems or retrieval.
Exposure to LLM fine-tuning or inference optimization in production.

Why join us

Intelligence is commoditizing. Context and execution are not. With 100B+ workflows, 6.5T transactions a year, and 85% of the Fortune 500 on our platform, we are building the system that makes AI actually work inside the enterprise - Sense, Decide, Act, Govern. What's shipping as we speak: AI Specialists autonomously resolving cases across IT, CRM, HR, and Security. Action Fabric opening our full system of action to any external agent via MCP - Anthropic's Claude Cowork is the first design partner. Project Arc with NVIDIA bringing governed autonomous desktop agents into production. Build Agent live inside Cursor, Claude Code, and GitHub Copilot. AI Control Tower with kill-switch capabilities and cross-vendor agent governance. These are production systems at Fortune 500 scale, not roadmap slides. You'd work across three problem spaces at the frontier of what we do: Autonomous Enterprise: Self-driving business processes grounded in CMDB, Workflow Data Fabric, and Knowledge Graph - context no frontier lab can replicate, Omni-channel AI Resolution: Production voice, chat, and computer-use agents with generative UI, live with customers today, Super Intelligence Control Tower: Identity, entitlements, and audit-grade compliance for every agentic system in the enterprise - nobody else has this layer. You will build the substrate that connects all four: SENSE (any data) → DECIDE (any AI model) → ACT (any workflow) → GOVERN (identity + governance). The architectural inflection point is now.

For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States