Jobs in the United States

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Software Engineer 5 - TV (Ads)
Netflix
Remote, United States
…features. Within this team, we are looking to hire an experienced engineer to support our Ads…
Added 1 min ago
IT System Administrator Carter - Wabeno, WI
Potawatomi Casino | Hotel
Wabeno, WI
Must possess strong verbal and written communication skills
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Mechanical Engineer- Spaceflight Structures/ Mechanisms
Astranis
San Francisco, CA
You must have a strong problem-solving background as well as hands-on skills and an enthusiasm for novel design
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AIC - Analytical Chemist
Aquatech International LLC
Canonsburg, PA
Interfacing with internal stakeholders regarding data quality (such as Application Engineer, Lead Technicians etc.)
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Senior .Net Full-Stack Engineer
UnitedHealth Group
Brentwood, TN
- $91,700 to $163,700 USD / year
As a Senior Software Engineer, you will join an innovative and collaborative team focused on building, scaling, and optimizing modern healthcare platforms. You will play a key role in…
Added 1 min ago
Software Engineer, Robot Diagnostics & Calibration
Agility Robotics
Onsite- Salem, OR · Salem, OR
Applicants must have current authorization to work in the United States
Added 1 min ago
Power Generation Senior Project Manager
HDR
Boise, ID · Phoenix, AZ · Billings, MT
…significant experience with both utility scale power generation systems and equipment as well as exposure with emerging market trends, including distributed generation and combined heat and…
Added 1 min ago
Power Generation Project Manager
HDR
Boise, ID · Phoenix, AZ · Billings, MT
…will have experience with both utility scale power generation systems and equipment as well as exposure with emerging market trends, including distributed generation and combined heat and…
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Requirements & Testing Analyst
Goodwill of Colorado
Colorado Springs, CO · Denver, CO
- $70,000 to $80,000 USD / year
Product Requirements and Business Systems Analysis:
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Security Engineer IV - Application Security
Edward Jones
United States
Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026 · Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
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Electrical Engineer III
Insight Global
Petaluma, CA
- $100,000 to $153,000 USD / year
A lead defense drone contractor sitting in Petaluma, CA is looking to hire an Electrical Engineer III. This EE will be supporting their medium-sized, vertical takeoff and landing (VTOL),…
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Cloud Computing Engineer I
The University of Central Florida Board of Trustees
Orlando, FL
The GRIT team within UCF's Office of Research is seeking a Cloud Computing Engineer I to assist in building, deploying, monitoring, and supporting secure, resilient, and cost-effective…
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Senior Software Engineer, Nuro Driver Core Software
Nuro
Mountain View, CA
- $193,930 to $291,150 USD / year
We are looking for a senior C++ software engineer to improve the structure and production behavior of onboard Nuro Driver software. You will work with module owners and infrastructure…
Added 3 mins ago
Audio DSP & Tuning Engineer
Rivian
Palo Alto, CA
…electric vehicle lineup. We are seeking an Audio DSP & Tuning Engineer to own and advance our core audio DSP architectures, signal processing algorithms, and cabin acoustic tuning. Working…
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Manufacturing Engineer
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Elyria, OH
Strong problem-solving and analytical skills with the ability to evaluate and improve manufacturing systems and processes.
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Principal Engineer, AI Native Quality & Safety,
Workiva Inc.
Remote, United States
We are hiring a Principal Software Engineer to lead quality and safety for AI-native delivery. Our standard is quality through systems, not heroics, so the safe path is the easy path and…
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Optical Test Engineer - Test, Alignment & Integration
Star Catcher
Jacksonville, FL
Star Catcher Industries, Inc., located in Jacksonville, Florida, has an opportunity for an Optical Engineer - Test, Alignment & Integration to support the development of space-to-space…
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Optical Engineer - Beam Expander & Optical Systems Design
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Jacksonville, FL
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Software Engineer III (AI & Expert Systems)
Stefanini Group
Dearborn, MI
Stefanini is looking for a Software Engineer III (AI & Expert Systems), Dearborn, MI (Onsite)
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Principal Engineer – Instrument & Controls
T.EN
Houston, TX
The Principal Engineer – Instrument & Controls develops, supports, and leads instrumentation and control systems engineering and design deliverables for complex EPC projects in LNG, energy…
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Systems Engineer (Onsite)
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Acts in a technical leadership role to design and implement systems, plan life cycles, and perform advanced troubleshooting and escalation. Ensure the stability, integrity and efficient…
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Manufacturing Engineer (EPDII)
Foxconn Industrial Internet - FII
Sunnyvale, CA
Design and implement manufacturing processes and systems.
Added 5 mins ago
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Software Engineer, AI Systems and GPU Workloads - Information Technology Services
Cal Poly
CA
- $87,408 to $127,332 USD / year
…networks, robotics and automation, semiconductors, embedded systems, and other emerging…
Added 5 mins ago
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Salesforce Developer - Office of the Assessor-Recorder (1042)
City and County of San Francisco
San Francisco, CA
- $143,572 to $180,596 USD / year
Our success is grounded by our Office's investment in our four strategic pillars: people, systems, services, and engagement. We prioritize a climate and culture where belonging and…
Added 6 mins ago
Controls Engineer
Converge Resources
Greater Phoenix, AZ
A food & beverage manufacturing company is seeking a Controls Engineer to support new automation initiatives and upgrade legacy systems across multiple manufacturing locations. This role is…

ServiceNow

Staff Machine Learning Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure - prioritizing robustness, performance, safety, and real-world customer impact at scale. About the Team AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure - prioritizing robustness, performance, safety, and real-world customer impact at scale. Types of problems you’ll get to work on You will design, build, and operate production-grade agentic AI systems embedded across ServiceNow's platform - autonomous agents that reason over real enterprise data, take action across workflows, and run safely at Fortune 500 scale.

Your core focus areas:

Agentic architecture. Design and ship multi-agent systems - orchestration, tool use, planning loops, memory, and failure recovery - that operate reliably in production, not in notebooks.
Enterprise-grounded reasoning. Build agents that leverage ServiceNow's data layer - CMDB, Workflow Data Fabric, and Knowledge Graph - to make decisions with context no frontier model has on its own.
Trust, safety, and governance. Own the guardrails: observability, human-in-the-loop controls, and compliance infrastructure that make autonomous systems safe to deploy at scale.
Retrieval and grounding. Work closely with our search team to ensure agents are grounded in accurate, low-latency retrieval - RAG pipelines, hybrid search, re-ranking, and evaluation - as a critical dependency of agentic quality.
Model integration and evaluation. Integrate frontier models (Anthropic, Google, OpenAI) into the Sense → Decide → Act → Govern architecture; evaluate trade-offs across cost, latency, and capability for production use cases.
Engineering leadership. Raise the technical bar through architecture decisions, code reviews, and coaching - particularly on agentic design patterns and production AI discipline.

Qualifications

To be successful in this role you have:

To be successful in this role you have:
5+ years of software engineering with strong fundamentals in data structures, algorithms, and distributed systems.
Hands-on depth designing, shipping, and operating agentic systems in production - multi-agent orchestration, tool calling, planning loops, memory, and failure recovery. Not prototypes.
Production-grade Python. Systems language (Go, Java, or C++) is a plus.
Working experience with frontier AI SDKs (Anthropic, Google, or OpenAI) - prompt engineering, structured outputs, and model evaluation in production settings.
Familiarity with RAG and retrieval patterns in production - vector stores, hybrid search, and retrieval evaluation metrics.
Track record of technical leadership: architecture ownership, code quality bar-raising, and mentoring engineers on production AI practices.
Nice to Have
Deeper specialization in search and retrieval at scale or MLOps/model observability.
Published work or open-source contributions in agentic systems or retrieval.
Exposure to LLM fine-tuning or inference optimization in production.

Why join us

Intelligence is commoditizing. Context and execution are not. With 100B+ workflows, 6.5T transactions a year, and 85% of the Fortune 500 on our platform, we are building the system that makes AI actually work inside the enterprise - Sense, Decide, Act, Govern. What's shipping as we speak: AI Specialists autonomously resolving cases across IT, CRM, HR, and Security. Action Fabric opening our full system of action to any external agent via MCP - Anthropic's Claude Cowork is the first design partner. Project Arc with NVIDIA bringing governed autonomous desktop agents into production. Build Agent live inside Cursor, Claude Code, and GitHub Copilot. AI Control Tower with kill-switch capabilities and cross-vendor agent governance. These are production systems at Fortune 500 scale, not roadmap slides. You'd work across three problem spaces at the frontier of what we do: Autonomous Enterprise: Self-driving business processes grounded in CMDB, Workflow Data Fabric, and Knowledge Graph - context no frontier lab can replicate, Omni-channel AI Resolution: Production voice, chat, and computer-use agents with generative UI, live with customers today, Super Intelligence Control Tower: Identity, entitlements, and audit-grade compliance for every agentic system in the enterprise - nobody else has this layer. You will build the substrate that connects all four: SENSE (any data) → DECIDE (any AI model) → ACT (any workflow) → GOVERN (identity + governance). The architectural inflection point is now.

For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States