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Added 1 min ago
Full Stack Forward Deployed Engineering Manager
Accenture LLP Company
NY
(If Associate Degree, must have minimum 6 years work experience)
Added 1 min ago
Data Engineer
Palmer College of Chiropractic
Davenport, IA
Palmer College of Chiropractic is looking for a Data Engineer!
Added 2 mins ago
Software Engineer III - Python, Databricks and AWS
JPMC page
Plano, TX
As a Software Engineer at JPMorgan Chase within Corporate Technology - Global Finance Technology, you serve as a seasoned member of an agile team that works to enhance, build, and deliver…
Added 2 mins ago
Principal Software Development Engineer – National Imagery
Esri
Vienna, VA
Oversee integration of community toolkits, libraries, and APIs into ArcGIS, and drive adoption of best practices in software development
Added 4 mins ago
Senior ServiceNow Platform Developer (1043) - Systems and Analytics - Department of Human Resources
City and County of San Francisco
San Francisco, CA
Class Specifications for 1043-Technology Engineer - Senior
Added 5 mins ago
Audio Firmware Engineer
Sony Interactive Entertainment (SIE)
San Mateo, CA
We are seeking a connectivity protocol engineer for design, implement, and optimize wireless connectivity features across our product ecosystem. You’ll work at the intersection of systems…
Added 5 mins ago
CH
IT Business Sys Analyst - Beacon/Onco
Carle Health
Remote, United States
- $31.08 to $53.46 USD / hour
Manages overall function, operation, implementation and integration of the specialty specific EMR and/or imaging systems. Manages performance and work of departmental software support…
Added 7 mins ago
Azure DevOps Engineer
NTT DATA Americas, Inc.
King Of Prussia
We are currently seeking a Azure DevOps Engineer to join our team in King Of Prussia, Pennsylvania (US-PA), United States (US).
Added 7 mins ago
ND
Senior System Analyst
NTT DATA Americas, Inc.
Plano
- $80,000 to $115,000 USD / year
We are seeking a Senior Systems Analyst with 10+ years of experience in mainframe systems, data integration, and legacy modernization to support application analysis, data migration, and…
Added 7 mins ago
Senior .NET / AWS Engineer
NTT DATA Americas, Inc.
McKinney
We are seeking a Senior .NET / AWS Engineer to join our team in the McKinney, Texas area. The ideal candidate will bring strong expertise in AWS cloud services and .NET development, along…
Added 8 mins ago
AP
Data Engineer
Aberdeen Proving Ground Federal Credit Union
Edgewood, MD
- $91,600 to $155,600 USD / year
The Data Engineer is responsible for designing, building, and maintaining the data architecture, pipelines, and integration frameworks which enable reliable, secure, and timely access to…
Added 8 mins ago
Mechanical Engineering Co-Op - Summer 2027
SSOE, Inc.
Toledo, OH
We are currently seeking a Process Mechanical Engineer Co-op to join our team in Toledo, OH. This is a full-time summer internship, onsite role requiring daily presence at our Toledo…
Added 8 mins ago
NX Engineer
Castelion Corporation
Torrance, CA · Torance, CA
Candidates without an active clearance must have the ability to obtain and maintain a U.S
Added 9 mins ago
Product Service Engineer
Irving, TX
…customer-facing platforms. The team supports both new product integration and the investigation of critical, complex hardware and software issues affecting dealers and customers. Through…
Added 11 mins ago
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Staff Validation Engineer, Electrical Systems
Form Energy, Inc
Berkeley, CA
- $147,959 to $184,966 USD / year
Form Energy is hiring a Staff Validation Engineer, Electrical Systems to join our Electrical & Software Test organization. In this role you will be the technical lead for system-level…
Added 11 mins ago
Lead Infrastructure Engineer, Linux
Wells Fargo Bank, N. A.
IRVING, TX · CHARLOTTE, NC
The Lead Infrastructure Engineer for Linux OS Engineering provides technical leadership for enterprise Linux platform engineering, OS image lifecycle, automation, compliance, and…
Added 11 mins ago
Staff Machine Learning Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 11 mins ago
S
Staff Process Integration Engineer
Skyworks
Richardson
- $108,700 to $226,800 USD / year
5+ years (or equivalent combination of an advanced degree and experience) experience working within process development/integration or yield enhancement in the semiconductor industry
Added 12 mins ago
The Core Engineering, Software Engineering, Legal Engineering Associate
Campus
Dallas, TX
As an Analyst or Associate Software Engineer, you will contribute across the full software development lifecycle. You will turn business needs and written specifications into tested,…
Added 15 mins ago
HH
Senior Manufacturing Engineer
Helios Hydraulics America
Buffalo Grove, IL
- $110,000 to $140,000 USD / year
…method to manufacture precision components. The Manufacturing Engineer will evaluate and improve manufacturing routings, tooling and workholding strategies, machining methods, CNC programs,…
Added 16 mins ago
Sr. Field Service Engineer
Wayne Fueling Systems LLC
Austin, TX
The Sr Field Service Engineer (FSE) role is a post-sale delivery role and will be a transition point for the Sales Engineer. This role plays a critical role in supporting and enabling…
Added 16 mins ago
YDA Specifications Engineer - Senior
Cummins Talent Acquisition
York, SC
Support digital transformation and process improvement initiatives by leveraging expertise in manufacturing systems, data integration, SQL development, production controls, and process…
Added 17 mins ago
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DevOps Engineer - Level 4/5
Wyetech
Columbia, MD
- $90.8 to $132.41 USD / hour
Wyetech is seeking a DevOps Engineer Level 5 – Team Lead to provide technical leadership and direction for a team responsible for delivering a reliable, highly available platform that…
Added 17 mins ago
Senior Data Engineer
CVS Shared Services Resources LLC
Hartford, CT
We are seeking a highly skilled Senior Data Engineer – GCP to lead the design, development, modernization, and support of the Stop Loss Reporting Platform. This role will be responsible for…
Added 19 mins ago
Identity & Access Management (IAM) Engineer
Toyota
Plano, TX
Toyota Financial Services (TFS) is seeking an Identity and Access Management (IAM) SailPoint Engineer to join the IAM SailPoint Engineering team within Information Security. This is a…

ServiceNow

Staff Machine Learning Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure - prioritizing robustness, performance, safety, and real-world customer impact at scale. About the Team AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure - prioritizing robustness, performance, safety, and real-world customer impact at scale. Types of problems you’ll get to work on You will design, build, and operate production-grade agentic AI systems embedded across ServiceNow's platform - autonomous agents that reason over real enterprise data, take action across workflows, and run safely at Fortune 500 scale.

Your core focus areas:

Agentic architecture. Design and ship multi-agent systems - orchestration, tool use, planning loops, memory, and failure recovery - that operate reliably in production, not in notebooks.
Enterprise-grounded reasoning. Build agents that leverage ServiceNow's data layer - CMDB, Workflow Data Fabric, and Knowledge Graph - to make decisions with context no frontier model has on its own.
Trust, safety, and governance. Own the guardrails: observability, human-in-the-loop controls, and compliance infrastructure that make autonomous systems safe to deploy at scale.
Retrieval and grounding. Work closely with our search team to ensure agents are grounded in accurate, low-latency retrieval - RAG pipelines, hybrid search, re-ranking, and evaluation - as a critical dependency of agentic quality.
Model integration and evaluation. Integrate frontier models (Anthropic, Google, OpenAI) into the Sense → Decide → Act → Govern architecture; evaluate trade-offs across cost, latency, and capability for production use cases.
Engineering leadership. Raise the technical bar through architecture decisions, code reviews, and coaching - particularly on agentic design patterns and production AI discipline.

Qualifications

To be successful in this role you have:

To be successful in this role you have:
5+ years of software engineering with strong fundamentals in data structures, algorithms, and distributed systems.
Hands-on depth designing, shipping, and operating agentic systems in production - multi-agent orchestration, tool calling, planning loops, memory, and failure recovery. Not prototypes.
Production-grade Python. Systems language (Go, Java, or C++) is a plus.
Working experience with frontier AI SDKs (Anthropic, Google, or OpenAI) - prompt engineering, structured outputs, and model evaluation in production settings.
Familiarity with RAG and retrieval patterns in production - vector stores, hybrid search, and retrieval evaluation metrics.
Track record of technical leadership: architecture ownership, code quality bar-raising, and mentoring engineers on production AI practices.
Nice to Have
Deeper specialization in search and retrieval at scale or MLOps/model observability.
Published work or open-source contributions in agentic systems or retrieval.
Exposure to LLM fine-tuning or inference optimization in production.

Why join us

Intelligence is commoditizing. Context and execution are not. With 100B+ workflows, 6.5T transactions a year, and 85% of the Fortune 500 on our platform, we are building the system that makes AI actually work inside the enterprise - Sense, Decide, Act, Govern. What's shipping as we speak: AI Specialists autonomously resolving cases across IT, CRM, HR, and Security. Action Fabric opening our full system of action to any external agent via MCP - Anthropic's Claude Cowork is the first design partner. Project Arc with NVIDIA bringing governed autonomous desktop agents into production. Build Agent live inside Cursor, Claude Code, and GitHub Copilot. AI Control Tower with kill-switch capabilities and cross-vendor agent governance. These are production systems at Fortune 500 scale, not roadmap slides. You'd work across three problem spaces at the frontier of what we do: Autonomous Enterprise: Self-driving business processes grounded in CMDB, Workflow Data Fabric, and Knowledge Graph - context no frontier lab can replicate, Omni-channel AI Resolution: Production voice, chat, and computer-use agents with generative UI, live with customers today, Super Intelligence Control Tower: Identity, entitlements, and audit-grade compliance for every agentic system in the enterprise - nobody else has this layer. You will build the substrate that connects all four: SENSE (any data) → DECIDE (any AI model) → ACT (any workflow) → GOVERN (identity + governance). The architectural inflection point is now.

For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States