Jobs in the United States

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Added 1 min ago
Sales Engineer
Ziply Fiber
Beaverton, OR
· Must possess a deep · · Must have and maintain a valid driver’s license,
Added 2 mins ago
Sr Principal Engineer - 2292
Kioxia
San Jose, CA
Sr. Principal Engineer for KIOXIA's Innovation Lab, working on shaping the future of storage architecture, AI infrastructure, and ecosystem partnerships. This role leverages deep expertise…
Added 2 mins ago
Senior Motor Design Engineer
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Vista, CA
The Senior Motor Design Engineer is responsible for leading the design and development of advanced Brushless DC (BLDC) Motors, Voice Coil Actuators (VCAs), and other precision…
Added 2 mins ago
Principal Software Engineer (AI)
American Bankers Insurance Company of Florida
United States
Assurant is hiring a Principal Software Engineer to lead the technical direction of Elita in an agent-driven engineering environment. We are a Claude Code shop: the work is driven by Claude…
Added 2 mins ago
Lead Software Engineer (AI)
American Bankers Insurance Company of Florida
United States
The Lead Software Engineer serves as a technical leader responsible for guiding the design, development, and delivery of powered solutions within a product area or group of teams. This role…
Added 2 mins ago
Senior Software Engineer (United States)
Karat
Remote, United States
As a Senior Software Engineer at Karat, you’ll build full-stack product features that directly improve how engineers are interviewed and how engineering organizations operate. You'll build…
Added 4 mins ago
SolidWorks Electrical Designer
TAS Energy Inc
Houston, TX
…and project teams, the designer converts engineering inputs, customer requirements, equipment data, and installation constraints into accurate SolidWorks models, drawings, schedules, and…
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Sr. Software Engineer I
Axon
WA
Job Description: Senior Software Engineer I, VR Cloud Services
Added 5 mins ago
PTME CAFM & Investment Efficiency Machining Supervisor
Ford
Dearborn, MI · Dearborn
…Manager will report to the Global Machining and Casting Chief…
Added 5 mins ago
AI Agent Engineer (Controls)
Ford
Redford, MI · Redford Charter Twp, MI · Redford Charter Twp
As an AI Agent Engineer (Controls), you build those agents: how they plan an investigation, which tools and data they use, and how they explain what they found. You will work on site at…
Added 5 mins ago
Machine Learning Engineer
Ford
Dearborn, MI · Dearborn
…makes an impact. We advise leadership on business conditions, customer needs and the competitive landscape. With our support, key decision makers can act in meaningful, positive ways. Join…
Added 6 mins ago
HIL System Engineer
Ford Global
Dearborn, MI
We are seeking a hands-on HIL System Engineer to support the development, integration, and validation of vehicle systems and features. In this role, you will help create and maintain…
Added 7 mins ago
Integration Engineer
ALTEN Technology USA
Everett, WA · Irvine, CA
The Engineer, Integration will take ownership and/or support technical engineering projects related to water and waste systems integration, installation and transport elements. Using sound…
Added 8 mins ago
Workplace & Facilities Lead (West Coast)
Cognition
San Francisco, CA
We're the makers of Devin, the first AI software engineer.
Added 8 mins ago
Senior Software Engineer - Marketing Technology (Remote)
The Home Depot
Remote, United States
Position Purpose:The Sr. Software Engineer is responsible for independently developing and consistently redesigning/refactoring a product to adapt to our customers and associates needs. As…
Added 8 mins ago
Staff, Software Engineer | Bentonville, Arkansas
Walmart Inc.
United States
As a Staff Software Engineer, you will lead the design and delivery of scalable platform capabilities, driving the full software development lifecycle from coding to deployment and…
Added 8 mins ago
WI
(USA) Staff, Software Engineer
Walmart Inc.
United States
- $143,000 to $286,000 USD / year
The (USA) Staff, Software Engineer plays a critical role in delivering scalable platform capabilities and driving the full software development lifecycle, including design, coding, testing,…
Added 8 mins ago
STAFF/Senior Systems Engineer - Data Center & Server Infrastructure
Zones LLC.
Irvine, CA
The Staff/Senior Systems Engineer position provides an extraordinary opportunity to support our Engineering team. You will support, test and validate server/storage system level products.…
Added 8 mins ago
Quality Assurance Manager
Warner Electric LLC
Columbia City, IN
…executing strategies that improve product quality, enhance customer satisfaction, reduce defects, and support overall business…
Added 9 mins ago
Engineer I
RFR US
Bakersfield, CA
Engineer I - Develops broad knowledge and skills in a specific practice area. Evaluates, selects, and applies standard techniques, procedures, and criteria to perform a task or sequence of…
Added 9 mins ago
Engineer I
RFR US
Bakersfield, CA
Engineer I - Develops broad knowledge and skills in a specific practice area. Evaluates, selects, and applies standard techniques, procedures, and criteria to perform a task or sequence of…
Added 9 mins ago
Customer Quality Engineer
Ethernovia, Inc.
San Jose, CA
The Customer Quality Engineer is the voice of the customer inside Ethernovia and the voice of Ethernovia's quality inside the customer. You will own quality performance for assigned…
Added 11 mins ago
PM
Member of Technical Staff - ML Platform Engineer
Preference Model
San Francisco, CA
- $180,000 to $350,000 USD / year
- You've been an early platform or infrastructure engineer at a startup and built the internal platform the rest of engineering relied on.
Added 11 mins ago
PM
Founding Member of Operations Staff, GTM
Preference Model
San Francisco, CA
- $180,000 to $240,000 USD / year
- External customer-facing experience: for example as a forward deployed engineer, in customer success or operations, as a product manager, or in VC.
Added 11 mins ago
Materials Test Engineer (ES2)
Amentum
Huntsville, AL
This position is for an early career Materials Test Engineer to perform materials characterization testing in hydrogen to support the Space Launch System (SLS) vehicle. The role requires…

ServiceNow

Staff Machine Learning Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure - prioritizing robustness, performance, safety, and real-world customer impact at scale. About the Team AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure - prioritizing robustness, performance, safety, and real-world customer impact at scale. Types of problems you’ll get to work on You will design, build, and operate production-grade agentic AI systems embedded across ServiceNow's platform - autonomous agents that reason over real enterprise data, take action across workflows, and run safely at Fortune 500 scale.

Your core focus areas:

Agentic architecture. Design and ship multi-agent systems - orchestration, tool use, planning loops, memory, and failure recovery - that operate reliably in production, not in notebooks.
Enterprise-grounded reasoning. Build agents that leverage ServiceNow's data layer - CMDB, Workflow Data Fabric, and Knowledge Graph - to make decisions with context no frontier model has on its own.
Trust, safety, and governance. Own the guardrails: observability, human-in-the-loop controls, and compliance infrastructure that make autonomous systems safe to deploy at scale.
Retrieval and grounding. Work closely with our search team to ensure agents are grounded in accurate, low-latency retrieval - RAG pipelines, hybrid search, re-ranking, and evaluation - as a critical dependency of agentic quality.
Model integration and evaluation. Integrate frontier models (Anthropic, Google, OpenAI) into the Sense → Decide → Act → Govern architecture; evaluate trade-offs across cost, latency, and capability for production use cases.
Engineering leadership. Raise the technical bar through architecture decisions, code reviews, and coaching - particularly on agentic design patterns and production AI discipline.

Qualifications

To be successful in this role you have:

To be successful in this role you have:
5+ years of software engineering with strong fundamentals in data structures, algorithms, and distributed systems.
Hands-on depth designing, shipping, and operating agentic systems in production - multi-agent orchestration, tool calling, planning loops, memory, and failure recovery. Not prototypes.
Production-grade Python. Systems language (Go, Java, or C++) is a plus.
Working experience with frontier AI SDKs (Anthropic, Google, or OpenAI) - prompt engineering, structured outputs, and model evaluation in production settings.
Familiarity with RAG and retrieval patterns in production - vector stores, hybrid search, and retrieval evaluation metrics.
Track record of technical leadership: architecture ownership, code quality bar-raising, and mentoring engineers on production AI practices.
Nice to Have
Deeper specialization in search and retrieval at scale or MLOps/model observability.
Published work or open-source contributions in agentic systems or retrieval.
Exposure to LLM fine-tuning or inference optimization in production.

Why join us

Intelligence is commoditizing. Context and execution are not. With 100B+ workflows, 6.5T transactions a year, and 85% of the Fortune 500 on our platform, we are building the system that makes AI actually work inside the enterprise - Sense, Decide, Act, Govern. What's shipping as we speak: AI Specialists autonomously resolving cases across IT, CRM, HR, and Security. Action Fabric opening our full system of action to any external agent via MCP - Anthropic's Claude Cowork is the first design partner. Project Arc with NVIDIA bringing governed autonomous desktop agents into production. Build Agent live inside Cursor, Claude Code, and GitHub Copilot. AI Control Tower with kill-switch capabilities and cross-vendor agent governance. These are production systems at Fortune 500 scale, not roadmap slides. You'd work across three problem spaces at the frontier of what we do: Autonomous Enterprise: Self-driving business processes grounded in CMDB, Workflow Data Fabric, and Knowledge Graph - context no frontier lab can replicate, Omni-channel AI Resolution: Production voice, chat, and computer-use agents with generative UI, live with customers today, Super Intelligence Control Tower: Identity, entitlements, and audit-grade compliance for every agentic system in the enterprise - nobody else has this layer. You will build the substrate that connects all four: SENSE (any data) → DECIDE (any AI model) → ACT (any workflow) → GOVERN (identity + governance). The architectural inflection point is now.

For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States