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Senior Network Engineer
Vail Resorts
Remote, United States
Vail Resorts is seeking a Senior Network Engineer to design, secure, and automate the networks that support our cloud platforms, enterprise data centers, and modern applications. This…
Added 1 min ago
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Senior Staff, Customer Quality Engineering (CQE)
Renesas Electronics
San Jose, CA
- $159,000 to $198,000 USD / year
Renesas Electronics is looking for a Senior Staff Quality Engineer to serve as the customer-facing quality lead for top-tier hyperscale datacenter and cloud customers. The role will drive…
Added 1 min ago
Information Systems Security Engineer – Senior (TS/SCI)
Praescient Analytics
Washington, DC
Praescient Analytics is seeking an Information Systems Security Engineer – Senior (ISSE Senior) to support a high-profile federal law enforcement agency's Information Security as a Service…
Added 1 min ago
High Voltage Battery Thermal CAE Engineer
Ford Global
Dearborn, MI
…teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you,…
Added 1 min ago
Product Development Engineer - Systems Engineering
Ford Global
Dearborn, MI
This position is for an Internal Combustion Engine Propulsion and Thermal Systems Engineering (IPTSE) Engine Systems Engineer on an Engine Powerpack Team. The successful candidate will be…
Added 2 mins ago
Senior Software Engineer
Noblis
San Diego, CA
Noblis MSD is seeking a Senior Software Engineer to for our NIWC team. The selected individual will work on our Integration engineering team supporting NIWC Pacific in the software…
Added 2 mins ago
Commissioning Agent
HDR
Phoenix, AZ
- Delivering the project in full accordance with our appointment to include technical and commercial compliance.
Added 4 mins ago
OEM Technical Engineer
KHS USA INC
Waukesha, WI
The OEM Technical Engineer serves as the technical lead for third-party (OEM) equipment integration within customer projects. This role supports the development of local portfolio…
Added 4 mins ago
Senior Project Manager / Project Director - Industrial Hygiene
J.S. Held LLC
Remote, United States
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals…
Added 4 mins ago
Senior Project Manager / Project Director - Industrial Hygiene
J.S. Held LLC
Remote, United States
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals…
Added 4 mins ago
Sr Software Engineer
O'Reilly Technology Services, Inc.
Remote, United States
The Sr Software Engineer operates with a high degree of independence and leverages multiple functional and technology skillsets to design, develop, test, and implement resilient software…
Added 4 mins ago
Mechanical Design Engineer
System One
Houston, TX
Cross-Functional Collaboration: Assist sales, marketing, and field service teams with technical product details.
Added 4 mins ago
Network Deployment Engineer- Remote with paid travel
System One
Phoenix, AZ
Create and update technical and process documentation.
Added 4 mins ago
Client Service Coordinator
DRF Construction
Minneapolis, MN
Troubleshoot service calls and dispatch appropriate engineer and/or maintenance person.
Added 4 mins ago
Assistant District Bridge Engineer/Design & Review (Civil Engineer V)
MassCareers
MA
Performs the duties of District Assistant Bridge Engineer, including coordinating, monitoring and supervising the activities of the Design unit of the District Bridge Section to ensure…
Added 4 mins ago
Electrical Facilities Maintenance Engineer (Electrical Engineer V)
MassCareers
185 Kneeland Street, MA
…review plans, designs and costs of proposed projects; prepare technical specifications or electrical systems; inspect the installation of electrical systems and equipment; and perform…
Added 6 mins ago
Staff Robotics Software Engineer, CUAS, Omen
Anduril Industries
Costa Mesa, CA
Small drones are hard to hit. Hitting them from a moving aircraft is harder. We need a Staff Software Engineer to own software integration of Omen’s airborne counter-UAS effector payload…
Added 8 mins ago
Roboticist / UAS Design Engineer
Amentum
Ijamsville, MD
Amentum is seeking a Roboticist / UAS Design Engineer. You will support developing and fielding an autonomous unmanned aircraft system capability, working across vehicle integration,…
Added 8 mins ago
Systems Engineer, Flight Instrumentation (ES4)
Amentum
Huntsville, AL
…engineering disciplines, system elements, and the Lead Systems Engineer, as well as participate in reviews, meetings, working groups, task teams, and trade studies. The candidate will…
Added 9 mins ago
A
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
AECOM
Remote, United States
- $170,000 to $200,000 USD / year
AECOM is seeking to hire a highly skilled Senior Mechanical Engineer for the Data Center and Mission Critical team for our east region. The ideal candidate for this position should be…
Added 9 mins ago
Biomedical Equipment Engineer
Quest Diagnostics
Saint Louis, MO
The Biomedical Equipment Engineer (BME) is responsible for the proper operation, repair, and Preventive Maintenance (PM) carried out on all assigned equipment in the laboratory, ensuring…
Added 10 mins ago
Engineer/ Senior Engineer - Welding
Dominion Energy
WATERFORD, CT
Millstone Power Station is looking for an experienced, solutions-oriented Welding Engineer or Senior Welding Engineer to lead the Welding and ASME XI Repair/Replacement Programs. You will…
Added 11 mins ago
Civil/Site Engineer
Colliers Engineering & Design
Lansing, MI · Grand Rapids, MI
Colliers Engineering & Design is seeking a Civil Engineer to join our Civil/Site team in Michigan! The Civil/Site Engineer will be a key member of the Civil/Site design team, working on a…
Added 11 mins ago
Technical Service Engineer - ADL
Steel Dynamics
Columbus, MS
…applicable field.• 2 years aluminum plant experience in operations, technical service, sales, or product development OR 5-year experience in QA, Engineering, or manufacturing at aluminum…
Added 11 mins ago
Senior Software Engineer
Pearson
Remote, United States
Job Title: Senior Software Engineer (Access Domain)

ServiceNow

Staff Machine Learning Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the Team The Agentic Engineering organization at ServiceNow is the customer-obsessed engineering group that builds a conversational AI experience that turns enterprise intent into completed work. We advance how enterprise AI reasons, remembers, and executes. The Agent Orchestration team - the team you'll join - owns the execution core: the agent harness, orchestration runtime, multi-agent coordination, memory management, and the evaluation frameworks that ensure agents behave correctly in production. Every autonomous action Otto promises depends on what this team ships. By joining our team, you’ll be at the forefront of our AI transformation journey, backed by the global scale of ServiceNow and the agility of a high-growth environment. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business

What you get to do in this role:

As a Staff AI Engineer, you will own significant parts of the agent harness - the infrastructure layer that enables AI agents to reason over real enterprise data, take action across workflows, and run safely at Fortune 500 scale.

Harness engineering: Design and build the agent execution harness - the orchestration layer that routes inputs, manages context, invokes tools, handles retries, and surfaces execution state across multi-step agentic workflows
Reliability at scale: Own the runtime's fault tolerance, latency, and throughput; design for enterprise workflows that cannot fail silently or unpredictably
Observability: Instrument the harness with tracing, cost attribution, and latency visibility so the team can reason about agent behavior in production and catch failures before customers do
Prompt infrastructure: Build prompt management systems - versioning, templating, and systematic evaluation - that keep agent behavior stable across model updates and configuration changes
Eval engineering: Design and own evaluation frameworks (unit evals, integration evals, production monitors) that measure agent quality, catch regressions, and drive data-informed decisions
LLM integration: Integrate with and abstract over frontier LLMs, managing model routing, fallback strategies, cost, and latency trade - offs in production
Technical leadership: Set technical standards through architecture decisions, code reviews, and coaching - particularly on agentic design patterns and production AI discipline.
System boundary design: Define where agent logic lives - what's a tool call, a sub-agent, a hardcoded path, or a human escalation - and establish those design standards across the team

Qualifications

To be successful in this role you have:

7+ years building production software systems with a strong track record on reliability, performance, and scalability
Hands-on experience shipping generative AI products - not just integrating LLM APIs or building prototypes, but owning AI-powered features that production users depend on
Solid depth in how large language models work: failure modes, context constraints, and how prompt design shapes model behavior at scale
Python, Kubeflow,Experience with SageMaker, Vertex AI or AzureML, SQL
Practical prompt engineering experience: systematically designing, versioning, and evaluating prompts across model updates or A/B evaluation cycles
A real track record in eval engineering - not just familiarity, but a portfolio of evaluation suites designed, shipped, and used to drive quality decisions in production AI systems
Cost and efficiency awareness at the system level: experience reasoning about model routing, inference cost, and latency tradeoffs in production
Strong software engineering fundamentals: distributed systems, API design, and testing discipline
Comfort operating in fast-moving, ambiguous, startup-like AI product environments

Nice to Have

Experience with multi-agent coordination patterns (A2A, MCP)
Familiarity with agent frameworks (LangChain, LlamaIndex, or similar)
Prior experience shipping AI systems in enterprise software
Experience with AI observability tooling (tracing, cost tracking, LLM-specific monitoring)
Familiarity with cloud-native infrastructure, service observability, logging, monitoring, reliability engineering, and production troubleshooting

For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Machine learning
ServiceNow
Leadership
Coaching
Industrial software
Python
Kubeflow
SQL
API development
LangChain
Troubleshooting
Sales

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