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Senior AI Engineer
Procter & Gamble
CINCINNATI, OH
- $132,200 to $165,300 USD / year
The Senior AI Engineer is part of our Data, Analytics, and AI job family. This job family is responsible for transforming large complex data sets into pragmatic, actionable insights.…
Added 1 min ago
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Manufacturing Engineer
Actalent
Charlotte, NC
- $45 to $48 USD / hour
Job Title: Sr. Manufacturing Engineer 1st Shift, 2nd Shift & Weekend shifts availableJob DescriptionSr. Manufacturing Engineer supports manufacturing operations as the primary technical…
Added 2 mins ago
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AI Full Stack Engineer
Wavestone
Pittsburgh, PA
- $90,000 to $120,500 USD / year
We are seeking a motivated AI Full Stack Engineer to join our growing AI & Data Team. This role offers an opportunity to work alongside experienced consultants, architects, data scientists,…
Added 4 mins ago
Mechanical Engineer, Equipment Technologies Delivery
Hatch
Pittsburgh, PA
Apply first-principles engineering and numerical methods to challenges in equipment technologies, which may include machine design, thermo-mechanical assessment, analysis and design of…
Added 4 mins ago
Senior Mechanical Engineer, Equipment Technologies
Hatch
Pittsburgh, PA
Provide technical leadership in first-principles engineering, including machine design, thermal hydraulics, stress analysis, thermo-mechanical design, and similar areas for equipment…
Added 6 mins ago
CI
Senior Systems Engineer
Cintal, Inc.
Chillicothe, IL
- $80,000 to $105,000 USD / year
…leveraging advanced technologies to reduce product costs, shorten design and development lead times, and accelerate the introduction of high-quality products to the…
Added 9 mins ago
Software Development Engineer
Amazon.com Services LLC
Seattle, WA
You’ll design, build, and operate services that:
Added 9 mins ago
Software Development Manager
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
…embedded systems engineering team. You will be responsible for the design, implementation, deployment and operations of the functions for Leo Customer…
Added 13 mins ago
Senior Business Systems Engineer
NFP Corp
Windsor, CT
…advisers. Location: Position Overview The Senior Business Systems Engineer will be responsible for designing, implementing, and maintaining business systems to support the organization's…
Added 14 mins ago
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Fire Control Systems Engineer (TSSCI)
Insight Global
Dahlgren, VA
- From $71 USD / hour
…diagram, parametric diagram, internal block diagram, state machine diagram, sequence diagram, requirement diagram, and allocation…
Added 16 mins ago
Staff Machine Learning Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 17 mins ago
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Staff Software Engineer - Michelangelo Job Controller Team
Uber
Sunnyvale, CA · San Francisco, CA
- $232,000 to $258,000 USD / year
Leading at Uber means setting direction in motion, not waiting for perfect conditions. As a Senior Software Engineer on the Michelangelo Job Controller team, you will help build the compute…
Added 20 mins ago
Senior Mission Operations Engineer, Connected Warfare
Anduril Industries
Anchorage, AK · Costa Mesa, CA · Seattle, WA · Washington, DC
…technology company, working at the leading edge of capabilities like machine learning, autonomy, distributed networking, and multi-modal sensor fusion. Do you have a natural desire to see…
Added 27 mins ago
Connectivity Systems Engineer
Irving, TX
The Connectivity Systems Engineer will support the development, integration, validation, and delivery of machine and P&E connectivity capabilities. This role will coordinate software…
Added 27 mins ago
RM
Mechanical Engineer
Re:Build Manufacturing
Rochester, NY
- $97,000 to $145,000 USD / year
Re:Build AppliedLogix provides product OEMs with leading-edge embedded systems design services and product commercialization expertise. Our senior team of electronics, software, and…
Added 29 mins ago
Senior Mechanical Design Engineer
Intuitive
Sunnyvale, CA
The Senior Mechanical Engineer reports to a Senior Manager of Mechanical Design Engineering and plays a key role in the development, stabilization, and scaling of da Vinci robotic…
Added 29 mins ago
Engineering Academy Associate Engineer
Bosch Group
Lincolnshire, IL
…valves for the mobile and industrial equipment markets. We design and manufacture high performance valves that meet virtually any need encountered in machine design. HydraForce cartridge…
Added 37 mins ago
Senior Application Engineer
ALLIENT INC
Williamsville, NY · Rochester, NY
Allient Inc. is in growth mode and currently seeking a Senior Application Engineer to join our team in Rochester, New York!
Added 37 mins ago
Application Engineer
ALLIENT INC
Williamsville, NY · Rochester, NY
As an Application Engineer, you will work directly with experienced technical experts, customers, and development teams to help deploy cutting-edge motion control technologies. You will…
Added 38 mins ago
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Controls Engineer
Actalent
Morristown, TN
- $50 to $65 USD / hour
Experience with HMI (Human-Machine Interface).
Added 38 mins ago
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Controls Engineer
Actalent
Sparta, TN
- $50 to $67 USD / hour
Job Title: Controls / Manufacturing EngineerJob DescriptionThe Controls / Manufacturing Engineer develops, improves, troubleshoots, and maintains manufacturing processes, automated…
Added 38 mins ago
WD
Staff Machine Learning Engineer
Walt Disney Pictures
Burbank, CA
- $158,100 to $211,900 USD / year
The Staff Machine Learning Engineer is part of the Creative Technology Platform organization within Studio Technology. This role leads applied deep learning work in computer vision and…
Added 41 mins ago
OA
Senior Infrastructure Software Engineer
Overland AI
Seattle, WA
- $200,000 to $240,000 USD / year
…ship mission-critical systems. As an infrastructure software engineer, you'll design, build, the internal platforms, libraries, and tooling that enable our engineering organization to move…
Added 42 mins ago
Sr. System Development Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Bellevue, WA
Design, develop, and own end-to-end delivery of scalable microservices and APIs integrating AWS services with SAP systems (S/4HANA, Ariba, SuccessFactors) using protocols such as RFC, BAPI,…
Added 44 mins ago
Engineer II, Product Development Tooling Programmer, Air Manufacturing Innovation
Nike
Beaverton, OR
…programmer partners closely with the Tool Shop, Tooling Engineering, Design Engineering, Manufacturing Engineering, and Process Engineering to deliver reliable, production-ready machining…

ServiceNow

Staff Machine Learning Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the Team The Agentic Engineering organization at ServiceNow is the customer-obsessed engineering group that builds a conversational AI experience that turns enterprise intent into completed work. We advance how enterprise AI reasons, remembers, and executes. The Agent Orchestration team - the team you'll join - owns the execution core: the agent harness, orchestration runtime, multi-agent coordination, memory management, and the evaluation frameworks that ensure agents behave correctly in production. Every autonomous action Otto promises depends on what this team ships. By joining our team, you’ll be at the forefront of our AI transformation journey, backed by the global scale of ServiceNow and the agility of a high-growth environment. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business

What you get to do in this role:

As a Staff AI Engineer, you will own significant parts of the agent harness - the infrastructure layer that enables AI agents to reason over real enterprise data, take action across workflows, and run safely at Fortune 500 scale.

Harness engineering: Design and build the agent execution harness - the orchestration layer that routes inputs, manages context, invokes tools, handles retries, and surfaces execution state across multi-step agentic workflows
Reliability at scale: Own the runtime's fault tolerance, latency, and throughput; design for enterprise workflows that cannot fail silently or unpredictably
Observability: Instrument the harness with tracing, cost attribution, and latency visibility so the team can reason about agent behavior in production and catch failures before customers do
Prompt infrastructure: Build prompt management systems - versioning, templating, and systematic evaluation - that keep agent behavior stable across model updates and configuration changes
Eval engineering: Design and own evaluation frameworks (unit evals, integration evals, production monitors) that measure agent quality, catch regressions, and drive data-informed decisions
LLM integration: Integrate with and abstract over frontier LLMs, managing model routing, fallback strategies, cost, and latency trade - offs in production
Technical leadership: Set technical standards through architecture decisions, code reviews, and coaching - particularly on agentic design patterns and production AI discipline.
System boundary design: Define where agent logic lives - what's a tool call, a sub-agent, a hardcoded path, or a human escalation - and establish those design standards across the team

Qualifications

To be successful in this role you have:

7+ years building production software systems with a strong track record on reliability, performance, and scalability
Hands-on experience shipping generative AI products - not just integrating LLM APIs or building prototypes, but owning AI-powered features that production users depend on
Solid depth in how large language models work: failure modes, context constraints, and how prompt design shapes model behavior at scale
Python, Kubeflow,Experience with SageMaker, Vertex AI or AzureML, SQL
Practical prompt engineering experience: systematically designing, versioning, and evaluating prompts across model updates or A/B evaluation cycles
A real track record in eval engineering - not just familiarity, but a portfolio of evaluation suites designed, shipped, and used to drive quality decisions in production AI systems
Cost and efficiency awareness at the system level: experience reasoning about model routing, inference cost, and latency tradeoffs in production
Strong software engineering fundamentals: distributed systems, API design, and testing discipline
Comfort operating in fast-moving, ambiguous, startup-like AI product environments

Nice to Have

Experience with multi-agent coordination patterns (A2A, MCP)
Familiarity with agent frameworks (LangChain, LlamaIndex, or similar)
Prior experience shipping AI systems in enterprise software
Experience with AI observability tooling (tracing, cost tracking, LLM-specific monitoring)
Familiarity with cloud-native infrastructure, service observability, logging, monitoring, reliability engineering, and production troubleshooting

For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Machine learning
ServiceNow
Leadership
Coaching
Industrial software
Python
Kubeflow
SQL
API development
LangChain
Troubleshooting
Sales

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