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Added 1 min ago
Lead, Test & Launch Operations Engineer
Rocket Lab Corporation
Long Beach, CA · Wallops Island, VA
Based out of Rocket Lab’s Launch Complex 3 in Wallops Island, VA, the Lead Test and Launch Operations Engineer are responsible for the end-to-end testing, launch, and mission operations of…
Added 2 mins ago
UG
Senior Information Security Engineer
UnitedHealth Group
Plymouth, MN
- $91,700 to $163,700 USD / year
As a Senior Information Security Engineer on our Security Operations Engineering team, you will play a critical role in designing, deploying, and maintaining enterprise web application…
Added 3 mins ago
Software Development Engineer, Eva Development Team
Amazon Data Services, Inc.
Bellevue, WA
You'll contribute to transforming data center operations through AI/ML innovations, helping build the platform primitives that dozens of teams across the Data Center Community rely on.…
Added 3 mins ago
Senior Software Development Engineer, AWS EC2 Nitro Team
Amazon Development Center U.S., Inc.
Santa Clara, CA
We are looking for an experienced software engineer to drive development for new EC2 machine learning platforms. In this role, the engineer will work with a broad and deep group of…
Added 5 mins ago
Manager-Facilities Project Management - Richmond, VA
Military Spouse Jobs & VetJobs
United States
…completing, and transitioning facility, workplace, operational, and infrastructure projects through the Launch & Execution, Performance & Control, and Project Close phases of the project…
Added 8 mins ago
Design Engineer
Inter Technologies Corporation
Franklinton, NC
Design Engineer (Franklinton, NC)- Design AV systems to integrate with enterprise network using
Added 12 mins ago
SI
Staff Security Engineer, Identity Access Management
Snap Inc.
Los Angeles, CA · Palo Alto, CA · San Diego, CA · Bellevue, WA
- $213,000 to $377,000 USD / year
We’re looking for a Staff Security Engineer to serve as the technical lead for SnapIAM, Snap’s identity and access management platform. SnapIAM provides a centralized platform for managing…
Added 14 mins ago
AR
Cloud Support Engineer I (MD-1G)
ASM Research, An Accenture Federal Services Company
Elkridge, MD
- $48.08 to $52.88 USD / hour
1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support
Added 14 mins ago
Windows Systems Engineer, RSCI Collaborative Services
Amazon
Jessup, MD
Do you have a passion for operating enterprise infrastructure that enables thousands of builders to accomplish their mission in secure, air-gapped environments? Would you like to be the…
Added 14 mins ago
Electronics Engineer
Federal Communications Commission
Columbia, MD
Added 14 mins ago
Senior Lead Software Engineer - Network Infrastructure and Automation
Nightwing
Annapolis Junction, MD
SENIOR LEAD SOFTWARE ENGINEER - NETWORK INFRASTRUCTURE & AUTOMATION
Added 14 mins ago
Audio Visual Systems Engineer
ManTech
Annapolis Junction, MD
…Conference rooms of varying sizes and complexities) and network infrastructure to ensure stable, reliable, secure, and efficient AVMM…
Added 14 mins ago
O
Sr Software Engineer - Cloud Automation & AI Systems
Oracle
Annapolis, MD
- $89,200 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is building the future of cloud operations through Incident Response Center as a Service (IRCaaS), a strategic initiative focused on transforming incident…
Added 14 mins ago
O
Senior Core Infrastructure Engineer- Nashville,TN
Oracle
Annapolis, MD
- $79,200 to $209,500 USD / year
You will partner with networking, control-plane, infrastructure, security, and operations teams to build fault-tolerant distributed systems with strong tenant isolation and safe deployment…
Added 14 mins ago
Packet and Voice Engineer
Zayo
Annapolis, MD
…thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo…
Added 14 mins ago
Genesys Cloud Access Management
Humana
Annapolis, MD
This role partners closely with business, operations, security, and technology teams to ensure associates have appropriate access to Genesys resources while maintaining the integrity,…
Added 14 mins ago
O
Principal AI Agent / Software Engineer- Nashville
Oracle
Annapolis, MD
- $114,600 to $234,600 USD / year
The Principal AI Agent / Software Engineer is a Senior Staff-level, hands-on technical leadership role responsible for defining, building, and operating next-generation AI systems on Oracle…
Added 14 mins ago
AT
Site Reliability Engineer II
Akamai Technologies, Inc.
Annapolis, MD
- $95,000 to $171,000 USD / year
Are you passionate about software-defined networking, secure connectivity, and making large-scale cloud infrastructure safe to change?
Added 14 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Annapolis, MD
- $146,400 to $263,600 USD / year
Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We do this while maintaining Akamai's mission at the forefront…
Added 14 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Annapolis, MD
- $146,400 to $263,600 USD / year
Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We do this while maintaining Akamai's mission at the forefront…
Added 15 mins ago
Senior Site Reliability Engineer
Proofpoint
Baltimore, MD
As a Senior Site Reliability Engineer at Proofpoint you will develop a deep understanding of the various services
Added 15 mins ago
Network and Systems Lab Engineer, Mid
BOOZ, ALLEN & HAMILTON, INC.
Aberdeen Proving Ground, MD
As a network engineer on our team, you'll use your skills in network design and architecture, system interoperability, OSI model, network transport layers, multi-protocol label switching,…
Added 16 mins ago
SI
Staff Security Engineer, Identity Access Management
Snap Inc.
Los Angeles, CA · Palo Alto, CA · San Diego, CA · Bellevue, WA
- $213,000 to $377,000 USD / year
We’re looking for a Staff Security Engineer to serve as the technical lead for SnapIAM, Snap’s identity and access management platform. SnapIAM provides a centralized platform for managing…
Added 17 mins ago
Spacecraft Thermal Engineer III
Blue Origin Personnel, LLC
Denver, CO · Space Coast, FL
…space for the benefit of Earth, we are building sustainable infrastructure for our transport of crew and cargo from Earth to the lunar…
Added 18 mins ago
WF
Network Engineer Level 3
WOOD Federal Solutions
Laurel, MD
- $180,000 to $215,000 USD / year
Overview: Join a high-performing team responsible for designing, implementing, and maintaining a global WAN/LAN infrastructure that supports mission-critical operations worldwide. As a…

ServiceNow

Staff Database Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

This role includes on-call rotation responsibilities.

Team:

Our SWAT (Software Action Team) ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and "champions at all service levels” and act as the last level of support for our customers (internal and external).

The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.

What you get to do in this role:

Become an SME in production database troubleshooting, ServiceNow instance performance issues and Linux performance analysis on prem and on Hyperscaler
Own complex incident RCA across multi-tenant PostgreSQL/MariaDB fleets at scale
Develop observability and automation to prevent recurrence of critical issues
Influence infrastructure decisions that shape our multi-tenant cloud platform
Mentor and collaborate with engineers across operations, support, and development

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
5+ years of experience supporting or testing large scale web-based distributed applications
5+ years of experience on multiple relational databases (especially on Postgres database)
The database experience should include but not limited to MVCC, transaction management, vacuum mechanics, database and query performance tuning, buffer management, WAL architecture, backup/restore etc.
5+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
Strong problem-solving and analytical skills with an aptitude for learning new technologies
And most importantly, eagerness to learn everything about the ServiceNow Platform

Desired Skills:

Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
Scripting: basic shell scripting, Python, Javascript, Ansible
Good understanding of schemas, table spaces, indexing, and database performance optimization
Familiarity or knowledge of CentOS/RedHat operating system
Formal experience on a DevOps(Kubernetes and CICD pipeline) or Performance or support team supporting a Web-Based application is desired.

For positions in this location, we offer a base pay of $146,200 - $255,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Troubleshooting
ServiceNow
Linux
PostgreSQL
MariaDB
Collaborate with engineers
Decision making
Problem solving
UNIX
Analytical skills
Python
JavaScript
Ansible
DevOps
Kubernetes
Sales

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