Jobs in the United States

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Added just now
Sr Software Engineer
Cengage Group
Portland, ME
…with product and design teams in your role as senior software engineer. Together you will focus on improving customer outcomes through frequent stakeholder engagements and data-driven…
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Sr Software Engineer - Cloud Automation & AI Systems
Oracle
Augusta, ME
- $89,200 to $209,500 USD / year
Software Engineer 3 – Cloud Automation & AI Systems
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Imaging Service Engineer I - Minnesota
Fujifilm
Augusta, ME
- $32.69 to $38.46 USD / hour
An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of…
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Senior Core Infrastructure Engineer- Nashville,TN
Oracle
Augusta, ME
- $79,200 to $209,500 USD / year
Added just now
Packet and Voice Engineer
Zayo
Augusta, ME
The Packet and Voice Engineer will be part of an optimization team that focuses on migrations to reduce cost and grooms customer and network circuits when required for real estate network…
Added just now
NVH Test Engineer I
Roush
Dearborn, MI
The NVH Test Engineer I will support Noise, Vibration and Harshness (NVH) testing on vehicles and consumer products. The role will ensure that testing is carried out according to…
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Software Test Engineer
WCG Clinical
Augusta, ME
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
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Principal AI Agent / Software Engineer- Nashville
Oracle
Augusta, ME
- $114,600 to $234,600 USD / year
The Principal AI Agent / Software Engineer is a Senior Staff-level, hands-on technical leadership role responsible for defining, building, and operating next-generation AI systems on Oracle…
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Sr SW Design Quality Assurance Engineer
Dexcom
Remote, United States
The Senior Software Design Assurance (Sr Software Design Quality) Engineer provides technical support and guidance to Software teams to ensure conformance to software development process…
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Product Engineer - Manufacturing
Plexus
Buffalo Grove, IL · Buffalo Grove
Demonstrates expertise in multiple phases/ processes of the full Plexus Manufacturing process/ product Requirements & Specifications as it applies to their role.
Added 1 min ago
Mac Engineer II
Akima, LLC
Ashburn, VA
Cloud Lake is looking for a Mac Engineer II to work in Ashburn, VA. As an integral member of the CBP End User Device IT Management Services team, the Mac Support Engineer II (Intermediate)…
Added 1 min ago
FLEX Senior Systems Engineer - Oracle HCM Cloud
Marriott
Remote, United States
Marriott International is seeking an experienced and highly skilled FLEX Senior Systems Engineer with a focus on Oracle HCM Cloud Core HR & Security to serve as the technical and functional…
Added 2 mins ago
Support Engineer
Skild AI
San Mateo, CA
We are looking for a Support Engineer to develop the systems and processes that ensure quality, reliability, and performance across our robotics and autonomous platforms. This role is…
Added 2 mins ago
TT
Full-Stack Engineer, Agent Evaluation & Reliability
True Talent Solutions Partners
San Francisco, CA
- $120,000 to $180,000 USD / year
Added 4 mins ago
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Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
Added 4 mins ago
Systems Engineer I
Robert Half Inc.
Remote, United States
Robert Half is seeking a Systems Engineer I who, as part of a team, will operate key controls and respond to needs within Robert Half's Azure and AWS cloud computing infrastructure with a…
Added 4 mins ago
Senior Sales Engineer
Zenity
Remote, United States
…communication when something's off, with a deal, a customer, or a process. No…
Added 4 mins ago
Senior Sales Engineer
Zenity
Remote, United States
…communication when something's off, with a deal, a customer, or a process. No…
Added 4 mins ago
Senior Sales Engineer
Zenity
Remote, United States
…communication when something's off, with a deal, a customer, or a process. No…
Added 7 mins ago
Software Engineer
Cisco
San Jose, CA
Join our team as a Software Engineer to design, develop, and sustain the core software that powers Cisco’s Wireless Access Point product line. Your focus will be on partnering with team…
Added 8 mins ago
Internship - Electrical Engineer
ASML US, LP. (US30)
Wilton, CT
…about our bonus program, benefits and equity during the hiring…
Added 8 mins ago
Plasma and Laser Physics Engineer
ASML US, LP. (US30)
San Diego, CA
As a Plasma and Laser Physics Engineer within the EUV Source Performance team, you will play a critical role in validating and optimizing EUV source performance to ensure products meet or…
Added 8 mins ago
Senior Electrical Engineer- PCBA Designer
ASML US, LP. (US30)
San Diego, CA
As Senior Electrical Engineer - PCBA Design Engineer, you’ll:
Added 9 mins ago
Senior Director, Forward Deployed Engineer - Operational AI
Aerospike, Inc.
Remote, United States
As a Senior Director, Forward Deployed Engineer at Aerospike, you will work directly with Global 2000 engineering teams to build that fabric. You will own the technical solution from…
Added 9 mins ago
CO
Fire Marshal
City of Henderson
Henderson, NV
- $118,374.32 to $177,561.48 USD / year

ServiceNow

Staff Database Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

This role includes on-call rotation responsibilities.

Team:

Our SWAT (Software Action Team) ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and "champions at all service levels” and act as the last level of support for our customers (internal and external).

The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.

What you get to do in this role:

Become an SME in production database troubleshooting, ServiceNow instance performance issues and Linux performance analysis on prem and on Hyperscaler
Own complex incident RCA across multi-tenant PostgreSQL/MariaDB fleets at scale
Develop observability and automation to prevent recurrence of critical issues
Influence infrastructure decisions that shape our multi-tenant cloud platform
Mentor and collaborate with engineers across operations, support, and development

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
5+ years of experience supporting or testing large scale web-based distributed applications
5+ years of experience on multiple relational databases (especially on Postgres database)
The database experience should include but not limited to MVCC, transaction management, vacuum mechanics, database and query performance tuning, buffer management, WAL architecture, backup/restore etc.
5+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
Strong problem-solving and analytical skills with an aptitude for learning new technologies
And most importantly, eagerness to learn everything about the ServiceNow Platform

Desired Skills:

Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
Scripting: basic shell scripting, Python, Javascript, Ansible
Good understanding of schemas, table spaces, indexing, and database performance optimization
Familiarity or knowledge of CentOS/RedHat operating system
Formal experience on a DevOps(Kubernetes and CICD pipeline) or Performance or support team supporting a Web-Based application is desired.

For positions in this location, we offer a base pay of $146,200 - $255,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Troubleshooting
ServiceNow
Linux
PostgreSQL
MariaDB
Collaborate with engineers
Decision making
Problem solving
UNIX
Analytical skills
Python
JavaScript
Ansible
DevOps
Kubernetes
Sales

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