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Added 2 mins ago
Software Engineer - Forensics
Everpure
Santa Clara, CA
…deployments for top-tier hyperscale partners. As a Senior Software Engineer on the Hyperscale Product Escalations team (known internally as a Forensics Engineer), you will serve as the…
Added 2 mins ago
Senior Corporate Security Engineer
Charlie Health Engineering, Product & Design
Nashville, TN · NY
The Senior Corporate Security Engineer role is responsible for designing, building and operating the technical security systems and controls that protect Charlie Health’s corporate…
Added 2 mins ago
O
Principal Core Infrastructure Engineer
Oracle
Seattle, WA · Santa Clara, CA
- $114,600 to $234,600 USD / year
Strong experience building backend services, large-scale distributed systems, cloud infrastructure, or workflow orchestration platforms.
Added 3 mins ago
Software Dev Engineer II, NASC Tech
Amazon.com Services LLC
Bellevue, WA
…Centers. We are looking for an experienced Software Development Engineer to help shape the technical direction of platforms that connect long-term strategic planning, mid-term optimization,…
Added 3 mins ago
Backend Engineer, Cloud
Zed
Remote, United States
Zed is building tools for people who care deeply about making software. We’re looking for an experienced backend engineer to help build the cloud services behind Zed and Delta.
Added 4 mins ago
Junior DS Engineer (Travel)
GD Information Technology, Inc.
Remote, United States
GDIT is seeking a Junior level DS (Distribution Systems) Engineer to help support our BIM contract. A career as a Junior DS Engineer at GDIT means owning your opportunity to help support…
Added 4 mins ago
J
Sr. QA/Test Automation Engineer
Jobot
Gaithersburg, MD
- $140,000 to $175,000 USD / year
…engineering, machine learning, AI, disaster recovery, and enterprise infrastructure…
Added 4 mins ago
J
Software Engineer (JAVA)
Jobot
Gaithersburg, MD
- $140,000 to $175,000 USD / year
…engineering, machine learning, AI, disaster recovery, and enterprise infrastructure…
Added 5 mins ago
Senior Software Engineer
Applied Materials, Inc
Santa Clara, CA
We are looking for an experienced Senior Software Engineer to design and develop scalable, high-performance software solutions for complex, data-intensive applications.
Added 5 mins ago
AI Solutions Engineer Lead Senior
Elevance Health
Atlanta, GA
The AI Solutions Engineer Lead Senior(Engineer Lead Senior) is responsible for leading the end to end application system development and maintenance on large complex enterprise wide…
Added 6 mins ago
Security Technology Engineer
Texas Instruments
Dallas, TX
…automation, analytics, resiliency, and lifecycle strategy. The engineer will work closely with Security Operations, IT infrastructure, Cybersecurity, Facilities, Engineering, Procurement,…
Added 7 mins ago
Data Center Operations and Design Engineer
Comcast (CC) of Willow Grove
IL
Engineer 2, Data Center Engineering to support both deployment and day-to-day operations in a critical facility environment. This role serves as a key member of the data center engineering…
Added 7 mins ago
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Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Trenton, NJ
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 8 mins ago
Senior Corporate Security Engineer
Charlie Health
Nashville, TN · NY
The Senior Corporate Security Engineer role is responsible for designing, building and operating the technical security systems and controls that protect Charlie Health’s corporate…
Added 8 mins ago
Corporate Vice President - Google Cloud Lead Engineer (GCP)
New York Life Insurance Co
United States
Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge…
Added 8 mins ago
Azure DevOps Engineer
Libra Solutions
Remote, United States
Libra Solutions is seeking an Azure DevOps Engineer to build, automate, and operate the delivery pipelines and cloud platform behind our products. You will own our Azure DevOps (ADO)…
Added 9 mins ago
T
Wireless Engineer
TEKsystems
Baltimore, MD
- $55 to $72 USD / hour
Due to increasing grid modernization initiatives, including distribution automation and smart meter infrastructure, there is an ongoing need to enhance utility communications networks with…
Added 10 mins ago
Senior Systems & Infrastructure Engineer
GEM Technologies
New York, NY
GEM Technologies is looking for an experienced Senior Systems & Infrastructure Engineer who enjoys solving difficult technical problems and taking ownership of them through resolution.
Added 12 mins ago
CL
IT Support Engineer
Clay Labs
San Francisco, CA
- $130,000 to $160,000 USD / year
…aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make…
Added 13 mins ago
CC
Principal AI Engineer
Continental Casualty Company
Chicago, IL
- $97,000 to $189,000 USD / year
Designs and builds the agentic infrastructure layer - including multi-agent orchestration patterns, sub-agent frameworks, skill authoring standards, and context engineering best practices -…
Added 13 mins ago
AC
Accenture Construct – Resident Engineer (Highway), ANS
Accenture Construct
San Francisco, CA · Sacramento, CA
- $250,000 to $300,000 USD / year
…data centers, power grids, rail networks, factories and public infrastructure that keep communities moving - smarter, safer and more…
Added 13 mins ago
AC
Accenture Construct - Assistant Resident Engineer, ANS
Accenture Construct
San Diego, CA
- $150,000 to $180,000 USD / year
…data centers, power grids, rail networks, factories and public infrastructure that keep communities moving - smarter, safer and more…
Added 15 mins ago
ML/DevOps Engineer
Language Access Network, LLC
Remote, United States
As a ML/DevOps Engineer specializing in cyber security, you will be responsible for architecting, automating, and maintaining secure CI/CD pipelines and cloud infrastructure. You will act…
Added 18 mins ago
Senior Software Engineer, Axon 911 (Relocation Assistance Available)
Axon
NY
…we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer - helping public safety agencies move faster, make better decisions, and deliver…
Added 19 mins ago
Sr. AI Security Software Engineer (Starshield)
SpaceX
Hawthorne, CA · Washington, DC
As a senior engineer on the newly formed AI security team, you will develop AI-powered automation and platforms to identify and fix vulnerabilities, perform real-time…

ServiceNow

Staff Database Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

This role includes on-call rotation responsibilities.

Team:

Our SWAT (Software Action Team) ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and "champions at all service levels” and act as the last level of support for our customers (internal and external).

The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.

What you get to do in this role:

Become an SME in production database troubleshooting, ServiceNow instance performance issues and Linux performance analysis on prem and on Hyperscaler
Own complex incident RCA across multi-tenant PostgreSQL/MariaDB fleets at scale
Develop observability and automation to prevent recurrence of critical issues
Influence infrastructure decisions that shape our multi-tenant cloud platform
Mentor and collaborate with engineers across operations, support, and development

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
5+ years of experience supporting or testing large scale web-based distributed applications
5+ years of experience on multiple relational databases (especially on Postgres database)
The database experience should include but not limited to MVCC, transaction management, vacuum mechanics, database and query performance tuning, buffer management, WAL architecture, backup/restore etc.
5+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
Strong problem-solving and analytical skills with an aptitude for learning new technologies
And most importantly, eagerness to learn everything about the ServiceNow Platform

Desired Skills:

Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
Scripting: basic shell scripting, Python, Javascript, Ansible
Good understanding of schemas, table spaces, indexing, and database performance optimization
Familiarity or knowledge of CentOS/RedHat operating system
Formal experience on a DevOps(Kubernetes and CICD pipeline) or Performance or support team supporting a Web-Based application is desired.

For positions in this location, we offer a base pay of $146,200 - $255,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Troubleshooting
ServiceNow
Linux
PostgreSQL
MariaDB
Collaborate with engineers
Decision making
Problem solving
UNIX
Analytical skills
Python
JavaScript
Ansible
DevOps
Kubernetes
Sales

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