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Added 1 min ago
AI Lead Engineer, Vice President
Citi
JERSEY CITY, NJ · Jersey City, NJ · Jersey City
We are seeking a highly motivated AI Lead Engineer to design, develop, and deploy AI-powered applications and agentic solutions that enhance business processes and client delivery…
Added 2 mins ago
Software Sales Associate Director - Media Software
Accenture LLP Company
NY
As Associate Director, Software Sales you own end-to-end revenue accountability for an assigned product cluster and geography. You will lead complex enterprise sales cycles from origination…
Added 2 mins ago
Software Product Management Pre Sales Senior Manager - Supply Chain
Accenture LLP Company
NY
As Senior Manager, Pre-Sales you support complex software sales cycles by delivering compelling product demonstrations, responding to technical and functional requirements, and building…
Added 2 mins ago
Software Sales Senior Manager - Supply Chain
Accenture LLP Company
NY
As Senior Manager, Software Sales you are a high-energy individual contributor focused on originating and advancing qualified software opportunities within an assigned territory and product…
Added 2 mins ago
Software Product Management Pre Sales Assoc. Director - Health & Human Services Software
Accenture LLP Company
NY
As Associate Director, Pre-Sales you lead the technical and functional dimension of complex software sales cycles. You bridge deep product expertise with client business needs - owning the…
Added 2 mins ago
Software Sales Senior Manager - Manufacturing Software
Accenture LLP Company
NY
As Senior Manager, Software Sales you are a high-energy individual contributor focused on originating and advancing qualified software opportunities within an assigned territory and product…
Added 2 mins ago
Software Product Management Pre Sales Senior Manager- Pre Sales - Manufacturing Software
Accenture LLP Company
NY
As Senior Manager, Pre-Sales you support complex software sales cycles by delivering compelling product demonstrations, responding to technical and functional requirements, and building…
Added 2 mins ago
TT
Senior Forward Deployed Engineer, Operate
True Talent Solutions Partners
New York, NY
- $170,000 to $205,000 USD / year
- Share field learnings with the product team and develop reusable components for future deployments.
Added 3 mins ago
PT
Release Engineer
PAYCO The Clearing House Payments Company L.L.C.
United States
- Up to $125,000 USD / year
The Release Engineer is responsible for executing and supporting software releases across The Clearing House's payment platforms, including CHIPS, Real Time Payments (RTP), EPN, and SVPCO.…
Added 3 mins ago
Staff Kubernetes Platform Engineer, Infrastructure
Mural Group
Remote, United States
- A track record of shipping and maintaining production software
Added 3 mins ago
DE
Software Engineer II
Disney Entertainment & Sports LLC
Seattle, WA · NY · Glendale, CA
- $119,200 to $167,400 USD / year
We are seeking a Software Engineer who is passionate about observability tooling, data, and integrations. In this role, you will contribute to building and improving components that support…
Added 6 mins ago
Staff Software Engineer- Eng
UKG
Lowell, MA · Lowell
We are seeking an experienced Staff Software Engineer to join our dynamic team. This role provides an opportunity to lead projects and contribute to high-impact software solutions that are…
Added 6 mins ago
Sr. Staff Software Engineer- Eng
UKG
Sunrise, FL · Sunrise
We're looking for a Sr. Staff Software Engineer to anchor the technical direction of our core platform and backend services. This is a senior individual-contributor role with…
Added 6 mins ago
SDE II, Training & Certification, Content Technology
Amazon Web Services, Inc.
Arlington, VA · Bellevue, WA · Portland, OR
In this role you'll work with software engineers, product managers, and applied scientists to build the service applications that create and deliver learning content for Training &…
Added 8 mins ago
M
Software Engineering IC6
Microsoft
WA · CA · TX · IL · NY · GA · Redmond, WA · Mountain View, CA · Austin, TX · Houston, TX · Chicago, IL · Atlanta, GA · Redmond · Mountain View · Austin · Houston · Chicago · New York · Atlanta
- $165,600 to $331,200 USD / year
As a Principal Software Engineer, you will bring strong software design and engineering expertise, building reliable systems and production-ready services that turn ideas and data-driven…
Added 8 mins ago
CRM Lead Engineer
The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health
Remote, United States
The CRM Lead Engineer – Platform Engineering provides hands-on engineering leadership for an assigned Salesforce CRM platform. This role leads the engineers supporting the platform and is…
Added 9 mins ago
Corporate Vice President - Google Cloud Lead Engineer (GCP)
New York Life
Remote, United States
Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge…
Added 13 mins ago
Senior Engineer - Robotics and Autonomous Systems - Vernova Research
GE Vernova
Niskayuna, NY
The Senior Engineer – Robotics & Autonomous Systems is a senior technical contributor within the Robotics & Computer Vision team at GE Vernova Advanced Research. This role develops advanced…
Added 14 mins ago
Software Test Engineer
WCG Clinical
Tallahassee, FL
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 14 mins ago
Senior Full Stack Engineer
Humana
Fort Lauderdale, FL · Tampa, FL
Humana is seeking a Senior Full Stack Software Engineer who will be responsible for building and enhancing the UI/UX layer of Humana's Enterprise Data Governance Platform and Control Plane.
Added 14 mins ago
Lead AI Automation Engineer
Humana
Fort Lauderdale, FL · Tampa, FL
The Lead AI Automation Engineer will provide hands-on technical leadership for the design, engineering, and productionization of AI-enabled automation across the Data Governance…
Added 14 mins ago
Senior Software Engineer, Embedded Systems/Firmware, XR
Google
Miami, FL
Share Senior Software Engineer, Embedded Systems/Firmware, XR
Added 15 mins ago
RU
Sr Solutions Data Engineer 11105
Randstad USA
Remote, United States
- $65 to $80 USD / hour
The Solution Engineer will collaborate with Product Owners, Data Engineers, Platform Engineers, Data Scientists, and business stakeholders to deliver solutions that support ingestion,…
Added 18 mins ago
Senior Program Manager, Application Security
Harness
Remote, United States
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised…
Added 19 mins ago
Staff Engineer, Application Security (Remote, US)
Everyday Electric
Remote, United States
Application and product security: Lead security architecture reviews, threat modeling, code reviews, and security testing. Partner with engineering teams to build security into the SDLC and…

ServiceNow

Staff Database Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

This role includes on-call rotation responsibilities.

Team:

Our SWAT (Software Action Team) ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and "champions at all service levels” and act as the last level of support for our customers (internal and external).

The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.

What you get to do in this role:

Become an SME in production database troubleshooting, ServiceNow instance performance issues and Linux performance analysis on prem and on Hyperscaler
Own complex incident RCA across multi-tenant PostgreSQL/MariaDB fleets at scale
Develop observability and automation to prevent recurrence of critical issues
Influence infrastructure decisions that shape our multi-tenant cloud platform
Mentor and collaborate with engineers across operations, support, and development

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
5+ years of experience supporting or testing large scale web-based distributed applications
5+ years of experience on multiple relational databases (especially on Postgres database)
The database experience should include but not limited to MVCC, transaction management, vacuum mechanics, database and query performance tuning, buffer management, WAL architecture, backup/restore etc.
5+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
Strong problem-solving and analytical skills with an aptitude for learning new technologies
And most importantly, eagerness to learn everything about the ServiceNow Platform

Desired Skills:

Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
Scripting: basic shell scripting, Python, Javascript, Ansible
Good understanding of schemas, table spaces, indexing, and database performance optimization
Familiarity or knowledge of CentOS/RedHat operating system
Formal experience on a DevOps(Kubernetes and CICD pipeline) or Performance or support team supporting a Web-Based application is desired.

For positions in this location, we offer a base pay of $146,200 - $255,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Troubleshooting
ServiceNow
Linux
PostgreSQL
MariaDB
Collaborate with engineers
Decision making
Problem solving
UNIX
Analytical skills
Python
JavaScript
Ansible
DevOps
Kubernetes
Sales

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