Jobs in the United States

25+ jobs

Save this search

Added 1 hour ago
Lead DevOps Engineer
London Stock Exchange Group Holdings Inc
St. Loui, MO
Architect and Develop CI/CD pipelines to orchestrate the promotion of code
Added 1 hour ago
FM
Cybersecurity Architect
Fresenius Medical Care
Waltham, MA
- $137,000 to $229,000 USD / year
The Cybersecurity Architect is responsible for the integration and development of standards, processes, tools, technologies, and security service offerings. This individual will leverage…
Added 1 hour ago
Software Engineer (Secret) (4611)
SMX
Boston, MA
Design, architect, and optimize secure software solutions in AWS, Azure, Google, and/or Oracle cloud environments
Added 1 hour ago
Sr Builder Solution Architect, AWS Product Marketing Demo Engineering
Amazon
Boston, MA
Are you passionate about innovation in Generative AI and Machine Learning? Do you have the technical skills in cloud software development to support organizational capabilities at AWS? Do…
Added 1 hour ago
Solutions Architect - Nutanix Database Service
Nutanix
Boston, MA
Experience: 5+ years of experience in a customer-facing pre-sales technical role (Solutions Architect, Systems Engineer, or Database Specialist Architect) within an enterprise software,…
Added 3 hours ago
C
Solution Architect – Agentic AI
Cognizant
Phoenix, AZ
- $116,000 to $180,000 USD / year
We are seeking an experienced Solution Architect – Agentic AI to define and drive enterprise architecture for next-generation Agentic AI capabilities. In this role, you will shape reference…
Added 3 hours ago
Lead ML/AI Engineer
Jobgether
Remote, United States
…markets. You will own the engineering behind a real-time decision platform, connecting models, care teams, payer systems, and feedback loops. Combining AWS-native services with a Databricks…
Added 4 hours ago
Senior Solutions Architect - Transaction Monitoring
Alloy
Remote, United States
Solutions Architects play a major role in Alloy’s Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win…
Added 4 hours ago
Senior Solutions Architect - IAM
Alloy
Remote, United States
Solutions Architects play a major role in Alloy’s Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win…
Added 4 hours ago
Senior Data Engineer
Alter Domus
United States
Join our team as a Senior Data Engineer building and operating the Alter Domus data platform, a Databricks lakehouse on AWS that hydrates data from our fund administration, accounting, and…
Added 4 hours ago
T
Sr. Tech Lead - Meeting Efficiency and Quality Platform
TIAA
Dallas, TX · Iselin, NJ · NY
- $139,000 to $205,000 USD / year
8+ years in software engineering with 3+ years in a technical lead or lead-architect role delivering enterprise platforms.
Added 4 hours ago
Lead Solutions Architect - HR Technology & AI
CVS Shared Services Resources LLC
Remote, United States
The Lead Solutions Architect will design and develop HR Technology domain architecture (integrated process, applications, data and technology) solutions to business problems in alignment…
Added 5 hours ago
Senior Data Architect and Engineer
Gulf Coast Automation Group
Chicago · Chicago, IL
Job Title: Senior Data Architect and Engineer
Added 5 hours ago
GC
Senior Business Systems Engineer - SimCorp
Gulf Coast Automation Group
Madison · Madison, WI
- From $90,000 USD / year
In this role, you will lead the day-to-day technical work related to business systems architecture supporting front and middle office functionality for both public and private markets. You…
Added 5 hours ago
Lead Solution Architect with AI Experience
Deloitte
Cleveland, OH · Cincinnati, OH · Columbus, OH
Join Deloitte's AI & Engineering practice and help architect, build, and scale technology solutions that transform mission-critical business operations. In this role, you will help clients…
Added 5 hours ago
Staff Software Engineer, Agent Identity Security - Veza
ServiceNow
Santa Clara, CA
…and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources…
Added 5 hours ago
SYSTEMS ENGINEER / ARCHITECT
Victor, NY
We are seeking a versatile design engineer to join our engineering team in the role of Systems Engineer / Architect to collaboratively guide the design and evolution of REDCOM’s software…
Added 5 hours ago
O
Principal AI Agent / Software Engineer- Nashville
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
The Principal AI Agent / Software Engineer is a Senior Staff-level, hands-on technical leadership role responsible for defining, building, and operating next-generation AI systems on Oracle…
Added 6 hours ago
TT
Staff Software Engineer - Builder Platform
Temporal Technologies
Remote, United States
- $212,000 to $278,250 USD / year
Join our Builder Platform Team as a Staff Software Engineer. Our mission is to empower a company of builders by delivering a frictionless, standardized, and governed platform for agents,…
Added 6 hours ago
TT
Senior Staff Software Engineer - Builder Platform
Temporal Technologies
Remote, United States
- $260,000 to $341,250 USD / year
- Strong software engineering fundamentals and a track record of setting technical direction and delivering major platform initiatives across multiple engineering teams.
Added 6 hours ago
Senior Solution Architect - Platform Reliability & SRE
Zurich Insurance Company Ltd.
New York, NY
We're looking for a Senior Solution Architect who designs reliability in from day one, so every critical system is observable, recoverable, performant and built to scale. You'll combine…
Added 6 hours ago
Mac Engineer II
Akima, LLC
Ashburn, VA
…This hands-on role bridges day-to-day end-user support and platform engineering execution: resolving Tier II–IV macOS and endpoint-management issues, supporting onsite users through walk-up…
Added 6 hours ago
Senior UiPath Developer – USTRANSCOM JFOSS
BizFirst
Scott AFB, IL
…enablement, IT systems, and Enterprise Resource Planning (ERP) software…
Added 6 hours ago
Microsoft 365 Systems Administrator
BizFirst
McLean, VA
Provide Tier 1 and Tier 2 technical support for approximately 100 end users; troubleshoot hardware, software, operating system, network, printer, and peripheral issues.
Added 6 hours ago
Senior Cybersecurity Architect (Cloud)
Amentum
Carson City, NV
…of sensitive or CUI data. Establish reusable governance and technical patterns for the secure adoption, monitoring, testing, and lifecycle management of AI capabilities across commercial,…

ServiceNow

Staff AI-Native DevOps Engineer

San Diego, CA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the team The Conversational AI team at ServiceNow builds the core platform behind ServiceNow Otto, our conversational AI experience. We are a group of applied scientists and software engineers working at the intersection of research and production. Our work spans the full stack that makes Otto capable: agent orchestration, including harness engineering, prompt tuning, agent skills, policy design, and quality evaluation across languages; the A2A and MCP protocols that let agents collaborate and connect to tools; background channels and conversational triggers that bring agents into action; AI-native licensing and pricing; and the central caching layer that connects the ServiceNow platform to the services powering Otto. We are seeking a Staff AI-Native DevOps Engineer to join a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind ServiceNow Otto, our conversational AI platform, from commit through production across our SaaS environments. Your work will span CI/CD pipelines, release automation, infrastructure on Kubernetes, observability, and the operational tooling that lets agent orchestration, MCP and A2A services, and the central caching layer ship safely and frequently. You will partner closely with applied scientists and software engineers to make AI-native delivery repeatable, measurable, and secure. This role combines deep expertise in cloud infrastructure, containerization, orchestration, and infrastructure as code with a practical understanding of how ML and LLM-based services behave in production, and a bias toward pragmatic engineering with measurable impact on deployment velocity and service reliability.

Qualifications

To be successful in this role you have:

Deep expertise in designing, building, and operating scalable, reliable, and secure cloud-native applications and infrastructure.
Strong software engineering skills, with experience developing infrastructure tooling and automation using Go, Python, or similar languages.
Experience leading complex infrastructure initiatives, establishing engineering best practices, and driving adoption across multiple teams.
Strong problem-solving skills, with the ability to diagnose complex distributed systems issues and drive improvements in performance, reliability, and operational efficiency.
Strong understanding of modern AI technologies, including Large Language Models (LLMs), Generative AI, and agentic architectures, with the ability to apply these concepts to engineering and operational challenges.
An AI-native engineering mindset, proactively leveraging AI tools and automation to accelerate development, improve operational efficiency, and deliver more intelligent, resilient systems.

DevOps:

Deploy, scale, and operate distributed microservices in production Kubernetes environments, including managing application lifecycle, networking, security, and service reliability.
Design and implement infrastructure automation using Infrastructure as Code (IaC) and Kubernetes-native tooling, including Terraform, Ansible, Helm, and Kubernetes Operators.
Build and maintain CI/CD pipelines and GitOps workflows using tools such as Jenkins, GitHub Actions, Tekton, and ArgoCD to automate testing, deployment, and release management.
Implement observability, monitoring, and incident response practices, performing root cause analysis and driving remediation to improve availability, fault tolerance, and operational resilience.
Architect and optimize cloud infrastructure across public and private cloud environments, with an emphasis on security, scalability, cost efficiency, and operational simplicity.

AI skills:

Artificial intelligence strategy is a critical skill at your level - it applies to how you build and to what you build.

Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other - catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready.
AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt.
Understanding of LLM-powered application architectures, including model inference, retrieval-augmented generation (RAG), tool calling, and agentic workflows, with an awareness of their infrastructure, scalability, and reliability implications.
Ability to deploy, operate, and troubleshoot AI-powered services in production, including managing model API integrations, observability, latency, resource utilization, and operational costs.

Minimum requirements

8+ years of professional software engineering, infrastructure engineering, DevOps, or related experience.
6+ years of experience deploying and operating containerized applications and distributed services in production environments.
4+ years of hands-on experience with Kubernetes, cloud infrastructure, and infrastructure automation.
Proficiency in at least one programming or scripting language, such as Go, Python, or Bash, with experience building production-grade automation and tooling.
Practical experience using AI-assisted development tools in software engineering workflows, with demonstrated ability to validate, debug, and safely integrate AI-generated code.
Working knowledge of LLMs, Generative AI, and agentic AI concepts, including their integration patterns and operational considerations.

Preferred requirements

8+ years of experience in software engineering, infrastructure engineering, DevOps, or platform engineering.
Extensive experience architecting and operating Kubernetes-based SaaS platforms at scale, including multi-service deployments and complex production environments.
Experience developing Kubernetes Operators, custom controllers, or other Kubernetes-native automation to manage application lifecycle and infrastructure operations.
Demonstrated technical leadership in driving cross-team infrastructure initiatives, improving production reliability, and establishing scalable platform engineering practices.
Hands-on experience deploying, integrating, or operating LLM-powered applications or agentic systems in production environments. Experience building AI-enabled infrastructure automation, observability, incident diagnosis, or remediation workflows to improve platform reliability and engineering productivity.

For positions in this location, we offer a base pay of $158,500 - $277,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Apply About employer

More about this job

Skills

ServiceNow
DevOps
CI/CD
Kubernetes
Infrastructure as code
ML
Go
Python
Problem solving
Microservices
IBM Terraform
Ansible
Jenkins
GitHub
Incident response
Root cause analysis
Organisational resilience
Troubleshoot
Bash
Leadership
Sales

Report this job