Jobs in the United States

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Added 4 mins ago
Product Quality Engineer
DuPont Electronic Materials International, LLC
Marlborough, MA
Qnity is seeking a Product Quality Engineer to join our ST-Litho Quality Team in Marlborough, MA. This role is focused on driving material quality excellence across key product lines while…
Added 7 mins ago
Operations Manager (Highways & Toll Roads)
CINTRA US SERVICES LLC
Austin, TX
Define and monitor Key Performance Indicators (KPIs), asset performance metrics, and service levels to inform management decisions, and guide the implementation and continuous improvement…
Added 7 mins ago
BH
DevOps Engineer IV
Banner Health Corporate
Remote, United States
- $54.7 to $91.16 USD / hour
As a DevOps Engineer IV within Banner Plans & Networks (BPN) Information Technology, you will play a critical role in maintaining and advancing the technology platforms that support…
Added 9 mins ago
Software Development Engineer, Amazon Customer Service
Amazon.com Services LLC
Austin, TX · Seattle, WA
…Customer Experience Improvement (CXI) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions…
Added 9 mins ago
Software Development Engineer, Creative Advertiser Experience, CreativeX
Amazon.com Services LLC
Santa Monica, CA
- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Added 10 mins ago
Lead DevOps Engineer
Insight Global
Brentwood, TN
We are looking for an experienced Lead DevOps Engineer to design, build, automate, and support highly available cloud infrastructure and application deployment platforms. This role will…
Added 10 mins ago
Senior Engineer
Trane Technologies
Clarksville, TN
Troubleshoot manufacturing equipment and processes to improve performance and reliability
Added 10 mins ago
Engineer, Electrical I&C (PO) - 519062
Tennessee Valley Authority
KNOXVILLE, TN
Ideal Candidate: The ideal candidate is a skilled Electrical Engineer with experience supporting power generation facilities, including coal, gas, and hydro plants, with strong expertise in…
Added 11 mins ago
Lead AI Automation Engineer
Humana
Nashville, TN
The Lead AI Automation Engineer will provide hands-on technical leadership for the design, engineering, and productionization of AI-enabled automation across the Data Governance…
Added 11 mins ago
Senior Full Stack Engineer
Humana
Nashville, TN
Humana is seeking a Senior Full Stack Software Engineer who will be responsible for building and enhancing the UI/UX layer of Humana's Enterprise Data Governance Platform and Control Plane.
Added 11 mins ago
Software Test Engineer
WCG Clinical
Nashville, TN
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 12 mins ago
Project Engineer - Mission Critical
Intermountain Electric Inc
Aurora, CO
The Project Engineer plays a key role in delivering large-scale, mission-critical electrical projects, including data centers, by supporting engineering and technical activities from…
Added 14 mins ago
Principal Analytics Engineer
Crisis Prevention Institute
Remote, United States
The Principal Analytics Engineer is the organization’s most senior individual contributor for the enterprise data platform and serves as the end-to-end technical owner of Snowflake and its…
Added 17 mins ago
Senior Systems Engineer, Tech Foundations
Airbnb
United States
The Senior Systems Engineer is a hands-on technical leader who moves fast, builds to last, and uses AI as a force multiplier - not a future initiative. In this role, you will own the…
Added 22 mins ago
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
At American Express, we empower future technologists to learn, innovate, and make an impact from day one. As an AI Engineer Intern in Enterprise Technology Services, you’ll join a 10-week…
Added 23 mins ago
SA
Platform Engineer AI Compute (6034)
Shield AI
San Diego, CA · San Mateo, CA
- $167,600 to $251,500 USD / year
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software,…
Added 24 mins ago
Senior Software Engineer- .NET Experience(Onsite, Overland Park, KS)
Netsmart Technologies, Inc.
Overland Park, KS
We are seeking a Senior Software Engineer to play a key role in designing, building, and delivering high-quality solutions within our Gehrimed platform. This individual will bring strong…
Added 25 mins ago
Sr Reliability Engineer
Solaris Oilfield Infrastructure, LLC
Houston, TX
…running, and when a unit trips, they feel it right away. As a Reliability Engineer, your job is to make sure that rarely happens, and to get to the root cause when it does. You will be the…
Added 25 mins ago
CC
Data Engineer 2
CHN Choice Hotels International Services
United States
- $107,000 to $127,000 USD / year
As our Data Engineer II, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located…
Added 28 mins ago
A
Electrical Engineer
Actalent
Weston, FL
- $45 to $81.5 USD / hour
DescriptionAs an Electrical Engineer, you will support the design and development of Robotic Systems. Plans and implements the design, manufacture, installation and/or maintenance of…
Added 28 mins ago
A
Embedded Software Engineer
Actalent
Horsham, PA
- $120,000 to $165,000 USD / year
…technical support, contributing directly to the performance, reliability, and evolution of cutting-edge embedded…
Added 28 mins ago
A
Test Engineer
Actalent
Burnsville, MN
- $38 to $47 USD / hour
Job Title: Test EngineerJob DescriptionThe Test Engineer performs end-to-end test engineering activities across all product test stages, from requirements definition and test planning to…
Added 30 mins ago
Tech Lead Engineer
Elite Technology
Remote, United States
As a Tech Lead Engineer, you are a senior technical leader responsible for driving the successful execution of Elite’s product and platform roadmap. You combine deep hands-on engineering…
Added 31 mins ago
D
Staff Engineer, Data Platform
DRW
Chicago, IL
- $200,000 to $275,000 USD / year
A track record of building and offering managed platform services to other teams, owning provisioning, upgrades, reliability, and ongoing support throughout the service lifecycle, working…
Added 31 mins ago
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Senior Software Engineer, Platform Services
DRW
Chicago, IL
- $175,000 to $275,000 USD / year
The Platform Services team builds self-service platform products that simplify how development teams interact with infrastructure. Its goal is to let teams focus on delivering business…

ServiceNow

Staff AI-Native DevOps Engineer

San Diego, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the team The Conversational AI team at ServiceNow builds the core platform behind ServiceNow Otto, our conversational AI experience. We are a group of applied scientists and software engineers working at the intersection of research and production. Our work spans the full stack that makes Otto capable: agent orchestration, including harness engineering, prompt tuning, agent skills, policy design, and quality evaluation across languages; the A2A and MCP protocols that let agents collaborate and connect to tools; background channels and conversational triggers that bring agents into action; AI-native licensing and pricing; and the central caching layer that connects the ServiceNow platform to the services powering Otto. We are seeking a Staff AI-Native DevOps Engineer to join a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind ServiceNow Otto, our conversational AI platform, from commit through production across our SaaS environments. Your work will span CI/CD pipelines, release automation, infrastructure on Kubernetes, observability, and the operational tooling that lets agent orchestration, MCP and A2A services, and the central caching layer ship safely and frequently. You will partner closely with applied scientists and software engineers to make AI-native delivery repeatable, measurable, and secure. This role combines deep expertise in cloud infrastructure, containerization, orchestration, and infrastructure as code with a practical understanding of how ML and LLM-based services behave in production, and a bias toward pragmatic engineering with measurable impact on deployment velocity and service reliability.

Qualifications

To be successful in this role you have:

Deep expertise in designing, building, and operating scalable, reliable, and secure cloud-native applications and infrastructure.
Strong software engineering skills, with experience developing infrastructure tooling and automation using Go, Python, or similar languages.
Experience leading complex infrastructure initiatives, establishing engineering best practices, and driving adoption across multiple teams.
Strong problem-solving skills, with the ability to diagnose complex distributed systems issues and drive improvements in performance, reliability, and operational efficiency.
Strong understanding of modern AI technologies, including Large Language Models (LLMs), Generative AI, and agentic architectures, with the ability to apply these concepts to engineering and operational challenges.
An AI-native engineering mindset, proactively leveraging AI tools and automation to accelerate development, improve operational efficiency, and deliver more intelligent, resilient systems.

DevOps:

Deploy, scale, and operate distributed microservices in production Kubernetes environments, including managing application lifecycle, networking, security, and service reliability.
Design and implement infrastructure automation using Infrastructure as Code (IaC) and Kubernetes-native tooling, including Terraform, Ansible, Helm, and Kubernetes Operators.
Build and maintain CI/CD pipelines and GitOps workflows using tools such as Jenkins, GitHub Actions, Tekton, and ArgoCD to automate testing, deployment, and release management.
Implement observability, monitoring, and incident response practices, performing root cause analysis and driving remediation to improve availability, fault tolerance, and operational resilience.
Architect and optimize cloud infrastructure across public and private cloud environments, with an emphasis on security, scalability, cost efficiency, and operational simplicity.

AI skills:

Artificial intelligence strategy is a critical skill at your level - it applies to how you build and to what you build.

Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other - catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready.
AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt.
Understanding of LLM-powered application architectures, including model inference, retrieval-augmented generation (RAG), tool calling, and agentic workflows, with an awareness of their infrastructure, scalability, and reliability implications.
Ability to deploy, operate, and troubleshoot AI-powered services in production, including managing model API integrations, observability, latency, resource utilization, and operational costs.

Minimum requirements

8+ years of professional software engineering, infrastructure engineering, DevOps, or related experience.
6+ years of experience deploying and operating containerized applications and distributed services in production environments.
4+ years of hands-on experience with Kubernetes, cloud infrastructure, and infrastructure automation.
Proficiency in at least one programming or scripting language, such as Go, Python, or Bash, with experience building production-grade automation and tooling.
Practical experience using AI-assisted development tools in software engineering workflows, with demonstrated ability to validate, debug, and safely integrate AI-generated code.
Working knowledge of LLMs, Generative AI, and agentic AI concepts, including their integration patterns and operational considerations.

Preferred requirements

8+ years of experience in software engineering, infrastructure engineering, DevOps, or platform engineering.
Extensive experience architecting and operating Kubernetes-based SaaS platforms at scale, including multi-service deployments and complex production environments.
Experience developing Kubernetes Operators, custom controllers, or other Kubernetes-native automation to manage application lifecycle and infrastructure operations.
Demonstrated technical leadership in driving cross-team infrastructure initiatives, improving production reliability, and establishing scalable platform engineering practices.
Hands-on experience deploying, integrating, or operating LLM-powered applications or agentic systems in production environments. Experience building AI-enabled infrastructure automation, observability, incident diagnosis, or remediation workflows to improve platform reliability and engineering productivity.

For positions in this location, we offer a base pay of $158,500 - $277,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

ServiceNow
DevOps
CI/CD
Kubernetes
Infrastructure as code
ML
Go
Python
Problem solving
Microservices
IBM Terraform
Ansible
Jenkins
GitHub
Incident response
Root cause analysis
Organisational resilience
Troubleshoot
Bash
Leadership
Sales

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