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FT
Data Engineer
Franchise Tax Board
CA
- $4,935 to $8,740 USD / month
FTB's Data Lake Development Unit is seeking an enthusiastic, proactive, and motivated Data Engineer (Information Technology Associate) who takes initiative and is interested in contributing…
Added 3 mins ago
Program Controls Coordinator
EOI Space (Earth Observant, Inc.)
Lafayette, CO
We are seeking a Program Controls Coordinator to serve as the right hand of our Chief Engineer/Technical Program Manager (CE/TPM). Working alongside the responsible engineers for each…
Added 5 mins ago
Highway Department Manager
HNTB Corporation
King of Prussia, PA · Harrisburg, PA · Pittsburgh, PA · PA
Supports the implementation of the firm's strategic plan and HNTB's Sophisticated Sales Approach (SSA) process on project pursuits in the department and office, including development of…
Added 9 mins ago
DevSecOp Engineer
MANTECH
Patrick AFB, FL
ManTech seeks a motivated, customer-oriented DevSecOp Engineer to join our team at Cape Canaveral, Florida.
Added 10 mins ago
Quality Engineer
Conti Electric Inc
Sterling Heights, MI
reputation for quality, we are seeking a dedicated Quality Engineer to join our team.
Added 15 mins ago
Lead Industrial Engineer - Supply Chain Operations
Target Enterprise Inc
Remote, United States
As a Lead Industrial Engineer in Supply Chain Operations, you will act as a technical leader responsible for enhancing overall business performance through the deployment of Engineered…
Added 16 mins ago
Staff IAM Engineer - Ping Identity and Directory Services
CVS Health
Work at Home, TX · Work At Home, AK · Work At Home, AL · Work At Home, AR · Work At Home, AZ · Work At Home, CA · Work At Home, CO · Work At Home, CT · Work At Home, DC · Work At Home, DE · Work At Home, FL · Work At Home, GA · Work At Home, HI · Work At Home, IA · Work At Home, ID · Work At Home, IL · Work At Home, IN · Work At Home, KS · Work At Home, KY · Work At Home, LA · Work At Home, MA · Work At Home, MD · Work At Home, ME · Work At Home, MI · Work At Home, MN · Work At Home, MO · Work At Home, MS · Work At Home, MT · Work At Home, NC · Work At Home, ND · Work At Home, NE · Work At Home, NH · Work At Home, NJ · Work At Home, NM · Work At Home, NV · Work At Home, NY · Work At Home, OH · Work At Home, OK · Work At Home, OR · Work At Home, PA · Work At Home, RI · Work At Home, SC · Work At Home, SD · Work At Home, TN · Work At Home, UT · Work At Home, VA · Work At Home, VT · Work At Home, WA · Work At Home, WI · Work At Home, WV · Work At Home, WY
As a Senior IAM Engineer, you will support and enhance enterprise Identity and Access Management (IAM) platforms, including Ping Identity, LDAP directory services, and authentication…
Added 17 mins ago
IG
Mulesoft API Principle Engineer
Insight Global
Phoenix, AZ
- $132,000 to $155,000 USD / year
As a Staff Engineer II – MuleSoft, you'll provide expertise across a suite of technical tools and products to ensure solutions are safe, secure, compliant, and reliable. In this role, the…
Added 17 mins ago
Full-stack Engineer 5
Capital One
NY
New York, NY: $250,800 - $286,200 for Full-stack Engineer 5
Added 17 mins ago
Data Engineer 4 (Manager IC) - Modeling & Architecture
Capital One
Richmond, VA · McLean, VA · Cambridge, MA
Cambridge, MA: $197,300 - $225,100 for Data Engineer 4
Added 21 mins ago
K
Electronic Systems Engineer
Knorr-Bremse
Westminster, MD
- $89,900 to $134,900 USD / year
The Electronic Systems Engineer is responsible for the design and development of pneumatic and hydraulic brake systems controls, for passenger rail transit vehicles.
Added 21 mins ago
Specialist, Manufacturing Engineering - TS/SCI
L3Harris Technologies
Palm Bay, FL
Job Title: Specialist, Manufacturing Engineer
Added 25 mins ago
MA
Lead Software Engineer – Java, MS SQL
Manufacturers and Traders Trust Co
Buffalo, NY
- $116,400 to $194,000 USD / year
Design process for peer review and coach others on code reviews, code quality, and improvements.
Added 27 mins ago
AP
Senior Automation Scientist/Engineer - Biologics Engineering
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
- $124,000 to $171,000 USD / year
We are seeking a Senior Automation Scientist/Engineer to help drive this transformation by embedding laboratory automation and robotics into our workflows and shaping the future of…
Added 29 mins ago
Data Engineer
Golden State
San Francisco, CA
The Golden State Warriors are looking for an experienced Data Engineer to join the growing Business Strategy and Analytics team. In this role, you will help us achieve our mission of…
Added 30 mins ago
Mechanical Engineer (Power Operations) (B) - 518807
Tennessee Valley Authority
HARRIMAN, TN
…future performance, using historical data and the results of process control system…
Added 31 mins ago
ZT
Manufacturing Engineer, Advanced
Zebra Technologies
Knoxville, TN
- $108,960 to $163,440 USD / year
Design, develop, analyze, and implement manufacturing process in collaboration with Tier 1 suppliers. Lead Tier 1 suppliers teams to identify the root causes and resolution of manufacturing…
Added 31 mins ago
Engineer, Electrical I&C (PO) - 519062
Tennessee Valley Authority
KNOXVILLE, TN
Ideal Candidate: The ideal candidate is a skilled Electrical Engineer with experience supporting power generation facilities, including coal, gas, and hydro plants, with strong expertise in…
Added 33 mins ago
Distinguished Hardware Engineer
Cisco
San Jose, CA
Experience with technical leadership at the Fellow, Distinguished Engineer, or Chief Architect level, with multi-generation tapeout successes on cutting-edge process nodes (sub-5nm, 3nm,…
Added 35 mins ago
S
Full Stack Software Engineer
SonoSim
Venice, CA
- $120,000 to $130,000 USD / year
We are seeking a mid-level Full Stack Software Engineer (4+ years experience) to build, ship, and scale core features across the SonoSim LMS platform. Working alongside Lead, Senior, and…
Added 38 mins ago
DH
Staff Software Engineer
Develop Health
San Francisco Bay Area, CA
- $250,000 to $300,000 USD / year
We're looking for a Staff Software Engineer who wants to set the direction for AI products that do real work in healthcare, and still write a lot of the code. You'll lead projects that span…
Added 38 mins ago
DH
Senior Full Stack Engineer
Develop Health
San Francisco, CA
- $200,000 to $250,000 USD / year
We're looking for a Senior Full Stack Engineer who wants to build AI products that do real work in healthcare. You'll take an idea from a conversation with the people who'll use it to a…
Added 45 mins ago
Project Manager I - Water Services Group
CDM Smith
Raleigh, NC
…team members and clients. Ability to deal with many people and process a large volume of requests as…
Added 46 mins ago
SO
Transportation Engineer I
State of North Dakota
Bismarck, ND
- $5,512 USD / month
Transportation Engineer I Salary: $5,512/month
Added 48 mins ago
Design Engineer
Actalent
Bettendorf, IA
Job Title: Design EngineerJob DescriptionThe Design Engineer supports aluminum foundry and machining operations by designing and modifying permanent molds, foundry patterns, machining…

ServiceNow

Staff AI-Native DevOps Engineer

San Diego, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the team The Conversational AI team at ServiceNow builds the core platform behind ServiceNow Otto, our conversational AI experience. We are a group of applied scientists and software engineers working at the intersection of research and production. Our work spans the full stack that makes Otto capable: agent orchestration, including harness engineering, prompt tuning, agent skills, policy design, and quality evaluation across languages; the A2A and MCP protocols that let agents collaborate and connect to tools; background channels and conversational triggers that bring agents into action; AI-native licensing and pricing; and the central caching layer that connects the ServiceNow platform to the services powering Otto. We are seeking a Staff AI-Native DevOps Engineer to join a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind ServiceNow Otto, our conversational AI platform, from commit through production across our SaaS environments. Your work will span CI/CD pipelines, release automation, infrastructure on Kubernetes, observability, and the operational tooling that lets agent orchestration, MCP and A2A services, and the central caching layer ship safely and frequently. You will partner closely with applied scientists and software engineers to make AI-native delivery repeatable, measurable, and secure. This role combines deep expertise in cloud infrastructure, containerization, orchestration, and infrastructure as code with a practical understanding of how ML and LLM-based services behave in production, and a bias toward pragmatic engineering with measurable impact on deployment velocity and service reliability.

Qualifications

To be successful in this role you have:

Deep expertise in designing, building, and operating scalable, reliable, and secure cloud-native applications and infrastructure.
Strong software engineering skills, with experience developing infrastructure tooling and automation using Go, Python, or similar languages.
Experience leading complex infrastructure initiatives, establishing engineering best practices, and driving adoption across multiple teams.
Strong problem-solving skills, with the ability to diagnose complex distributed systems issues and drive improvements in performance, reliability, and operational efficiency.
Strong understanding of modern AI technologies, including Large Language Models (LLMs), Generative AI, and agentic architectures, with the ability to apply these concepts to engineering and operational challenges.
An AI-native engineering mindset, proactively leveraging AI tools and automation to accelerate development, improve operational efficiency, and deliver more intelligent, resilient systems.

DevOps:

Deploy, scale, and operate distributed microservices in production Kubernetes environments, including managing application lifecycle, networking, security, and service reliability.
Design and implement infrastructure automation using Infrastructure as Code (IaC) and Kubernetes-native tooling, including Terraform, Ansible, Helm, and Kubernetes Operators.
Build and maintain CI/CD pipelines and GitOps workflows using tools such as Jenkins, GitHub Actions, Tekton, and ArgoCD to automate testing, deployment, and release management.
Implement observability, monitoring, and incident response practices, performing root cause analysis and driving remediation to improve availability, fault tolerance, and operational resilience.
Architect and optimize cloud infrastructure across public and private cloud environments, with an emphasis on security, scalability, cost efficiency, and operational simplicity.

AI skills:

Artificial intelligence strategy is a critical skill at your level - it applies to how you build and to what you build.

Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other - catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready.
AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt.
Understanding of LLM-powered application architectures, including model inference, retrieval-augmented generation (RAG), tool calling, and agentic workflows, with an awareness of their infrastructure, scalability, and reliability implications.
Ability to deploy, operate, and troubleshoot AI-powered services in production, including managing model API integrations, observability, latency, resource utilization, and operational costs.

Minimum requirements

8+ years of professional software engineering, infrastructure engineering, DevOps, or related experience.
6+ years of experience deploying and operating containerized applications and distributed services in production environments.
4+ years of hands-on experience with Kubernetes, cloud infrastructure, and infrastructure automation.
Proficiency in at least one programming or scripting language, such as Go, Python, or Bash, with experience building production-grade automation and tooling.
Practical experience using AI-assisted development tools in software engineering workflows, with demonstrated ability to validate, debug, and safely integrate AI-generated code.
Working knowledge of LLMs, Generative AI, and agentic AI concepts, including their integration patterns and operational considerations.

Preferred requirements

8+ years of experience in software engineering, infrastructure engineering, DevOps, or platform engineering.
Extensive experience architecting and operating Kubernetes-based SaaS platforms at scale, including multi-service deployments and complex production environments.
Experience developing Kubernetes Operators, custom controllers, or other Kubernetes-native automation to manage application lifecycle and infrastructure operations.
Demonstrated technical leadership in driving cross-team infrastructure initiatives, improving production reliability, and establishing scalable platform engineering practices.
Hands-on experience deploying, integrating, or operating LLM-powered applications or agentic systems in production environments. Experience building AI-enabled infrastructure automation, observability, incident diagnosis, or remediation workflows to improve platform reliability and engineering productivity.

For positions in this location, we offer a base pay of $158,500 - $277,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

ServiceNow
DevOps
CI/CD
Kubernetes
Infrastructure as code
ML
Go
Python
Problem solving
Microservices
IBM Terraform
Ansible
Jenkins
GitHub
Incident response
Root cause analysis
Organisational resilience
Troubleshoot
Bash
Leadership
Sales

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