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Building Engineer (USA)
Avison Young
Orlando, FL
We are currently seeking an experienced building engineer to report to the Property Manager on all areas of building/property operations for a portfolio of office, industrial and retail…
Added 1 min ago
Senior Software Engineer, Firmware
NVIDIA USA
CA
NVIDIA Networking Unit is looking for an experienced firmware/software engineer proficient in C and C++ programming to join our team that works on NVIDIA NIC/DPU/Switches. You will be…
Added 1 min ago
Principal Engineer - AV Simulation and Evaluation
NVIDIA USA
CA
We are seeking a Principal Software Engineer to architect and build core platform systems to accelerate Physical AI development, such as Autonomous Driving (AV) & Robotics. This is a…
Added 1 min ago
Compiler Verification Engineer, Compute Performance – GPU
NVIDIA USA
TX · CA
We are looking for a Verification Engineer, Compute Performance to join our Compiler Verification Team!
Added 2 mins ago
Counter Sales Representative
US LBM Service Co
Houston, TX
Should be familiar with computer, printer, telephone, copy machine, fax machine, engineer’s scale/ruler, mechanical tools, inventory, and inventory control.
Added 2 mins ago
Counter Sales Representative
US LBM Service Co
Gatesville, TX
Should be familiar with computer, printer, telephone, copy machine, fax machine, engineer’s scale/ruler, mechanical tools, inventory, and inventory control.
Added 2 mins ago
Leader, Hardware Engineering
Cisco Systems, Inc.
San Jose, CA
The Leader, Hardware Engineer is a key member of the Cisco Purpose Built Switch hardware team. The team is expected to bring up the system to work with multiple groups including ASIC, DFT,…
Added 3 mins ago
Senior IT Systems Engineer
ExtraHop
Remote, United States
…lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and…
Added 7 mins ago
STAFF SOFTWARE ENGINEER
The Home Depot
Remote, United States
Experience with relational and NoSQL database technologies, data modeling, CI/CD tools, modern software design patterns, debugging, root-cause analysis, testing, and version control.
Added 7 mins ago
Industrial & Systems Engineer, Continuous Improvement II
Mclane
See GeoCities, TX · Salt Lake City, UT · Cincinnati, OH · San Antonio, TX · Rancho Cucamonga, CA · Phoenix, AZ
…digital supply chain organization. As an Industrial & Systems Engineer (ISE) II, you’ll partner with site leadership to optimize labor, systems, and processes - delivering measurable…
Added 7 mins ago
Building Automation System Engineer
Merck Sharp & Dohme LLC
NJ
…Automation, Building Automation Systems, cGMP Compliance, Change Control Processes, Computerized Maintenance Management Systems (CMMS), Corrective Maintenance, Data Analysis, Data Trends,…
Added 9 mins ago
Software Engineer - Clinical Software
Caris MPI, Inc.
Irving, TX
…double-digit rates. Its molecular, imaging, and clinical-outcomes data support software that helps ensure a cancer patient's report is right, complete, and on…
Added 10 mins ago
Process Engineer, Wafer Preparation & Assembly (Starlink/Akoustis)
SpaceX
Bastrop, TX
We are looking for a hands-on Process Engineer to develop, optimize, qualify, and implement the full wafer-to-die preparation flow: wafer thinning and backside processing, dicing, die…
Added 10 mins ago
Process Engineer, Gold-To-Gold Interconnect & Flip Chip Assembly (Starlink/Akoustis)
SpaceX
Bastrop, TX
PROCESS ENGINEER, GOLD-TO-GOLD INTERCONNECT & FLIP-CHIP ASSEMBLY (STARLINK/AKOUSTIS)
Added 11 mins ago
ZG
Staff Product Operations Engineer
ZT Group Intl, Inc. dba ZT Systems
Secaucus, NJ
- $93,000 to $136,400 USD / year
…global manufacturing organization. As Staff Product Operations Engineer, you will bring a blend of deep manufacturing expertise, knowledge of the product design lifecycle, and strong…
Added 12 mins ago
Control Systems Engineer (Instrumentation & Controls)
HDR
Folsom, CA · Walnut Creek, CA
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…
Added 12 mins ago
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Accenture Construct - Vice President – Program & Construction Management (Transit), ANS
Accenture Construct
San Francisco, CA · San Jose, CA
- $200,000 to $280,000 USD / year
At Accenture Construct, that's the job. You'll help deliver the data centers, power grids, rail networks, factories and public infrastructure that keep communities moving - smarter, safer…
Added 14 mins ago
Software Development Engineer, Amazon Stores FinTech
Amazon.com Services LLC
Seattle, WA
Amazon Stores FinTech Team is seeking a Software Engineer who can design and build scalable systems for Amazon Stores Finance Customers. We are the tech team that builds and supports…
Added 18 mins ago
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Senior Core Infrastructure Engineer
Oracle
Nashville, TN
- $79,200 to $209,500 USD / year
Design, develop, and operate highly available, scalable, and fault-tolerant microservices across control plane, connectivity, distributed-systems data plane, and Linux daemon technologies.
Added 18 mins ago
Building Automation System Engineer
Merck
Rahway, NJ
…Automation, Building Automation Systems, cGMP Compliance, Change Control Processes, Computerized Maintenance Management Systems (CMMS), Corrective Maintenance, Data Analysis, Data Trends,…
Added 19 mins ago
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Remote Circuit Design Engineer
TEKsystems
Philadelphia, PA
- $40 to $50 USD / hour
Serve as an additional quality control checkpoint for engineering data utilized across the organization
Added 19 mins ago
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Remote Circuit Design Engineer
TEKsystems
Dallas, TX
- $40 to $50 USD / hour
Serve as an additional quality control checkpoint for engineering data utilized across the organization
Added 19 mins ago
Firmware Engineer
x Varian Medical Systems, Inc.
United States
Integrate the control software with electrical and mechanical hardware and application software to achieve coordinated sensing and motion control.
Added 20 mins ago
CO
Engineer Technician/Senior Engineer Technician
City of De Pere
De Pere, WI
- $32.86 to $46.94 USD / hour
Conduct field investigations and surveys. Assist in establishing preliminary and design surveys to ensure project control and performance.
Added 20 mins ago
BI Analyst
PrePass
Remote, United States
…Manager of Business Intelligence. In this role, you’ll translate data into actionable insights that support business decision-making across the company. You’ll collaborate with business and…

ServiceNow

Staff AI-Native DevOps Engineer

San Diego, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the team The Conversational AI team at ServiceNow builds the core platform behind ServiceNow Otto, our conversational AI experience. We are a group of applied scientists and software engineers working at the intersection of research and production. Our work spans the full stack that makes Otto capable: agent orchestration, including harness engineering, prompt tuning, agent skills, policy design, and quality evaluation across languages; the A2A and MCP protocols that let agents collaborate and connect to tools; background channels and conversational triggers that bring agents into action; AI-native licensing and pricing; and the central caching layer that connects the ServiceNow platform to the services powering Otto. We are seeking a Staff AI-Native DevOps Engineer to join a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind ServiceNow Otto, our conversational AI platform, from commit through production across our SaaS environments. Your work will span CI/CD pipelines, release automation, infrastructure on Kubernetes, observability, and the operational tooling that lets agent orchestration, MCP and A2A services, and the central caching layer ship safely and frequently. You will partner closely with applied scientists and software engineers to make AI-native delivery repeatable, measurable, and secure. This role combines deep expertise in cloud infrastructure, containerization, orchestration, and infrastructure as code with a practical understanding of how ML and LLM-based services behave in production, and a bias toward pragmatic engineering with measurable impact on deployment velocity and service reliability.

Qualifications

To be successful in this role you have:

Deep expertise in designing, building, and operating scalable, reliable, and secure cloud-native applications and infrastructure.
Strong software engineering skills, with experience developing infrastructure tooling and automation using Go, Python, or similar languages.
Experience leading complex infrastructure initiatives, establishing engineering best practices, and driving adoption across multiple teams.
Strong problem-solving skills, with the ability to diagnose complex distributed systems issues and drive improvements in performance, reliability, and operational efficiency.
Strong understanding of modern AI technologies, including Large Language Models (LLMs), Generative AI, and agentic architectures, with the ability to apply these concepts to engineering and operational challenges.
An AI-native engineering mindset, proactively leveraging AI tools and automation to accelerate development, improve operational efficiency, and deliver more intelligent, resilient systems.

DevOps:

Deploy, scale, and operate distributed microservices in production Kubernetes environments, including managing application lifecycle, networking, security, and service reliability.
Design and implement infrastructure automation using Infrastructure as Code (IaC) and Kubernetes-native tooling, including Terraform, Ansible, Helm, and Kubernetes Operators.
Build and maintain CI/CD pipelines and GitOps workflows using tools such as Jenkins, GitHub Actions, Tekton, and ArgoCD to automate testing, deployment, and release management.
Implement observability, monitoring, and incident response practices, performing root cause analysis and driving remediation to improve availability, fault tolerance, and operational resilience.
Architect and optimize cloud infrastructure across public and private cloud environments, with an emphasis on security, scalability, cost efficiency, and operational simplicity.

AI skills:

Artificial intelligence strategy is a critical skill at your level - it applies to how you build and to what you build.

Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other - catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready.
AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt.
Understanding of LLM-powered application architectures, including model inference, retrieval-augmented generation (RAG), tool calling, and agentic workflows, with an awareness of their infrastructure, scalability, and reliability implications.
Ability to deploy, operate, and troubleshoot AI-powered services in production, including managing model API integrations, observability, latency, resource utilization, and operational costs.

Minimum requirements

8+ years of professional software engineering, infrastructure engineering, DevOps, or related experience.
6+ years of experience deploying and operating containerized applications and distributed services in production environments.
4+ years of hands-on experience with Kubernetes, cloud infrastructure, and infrastructure automation.
Proficiency in at least one programming or scripting language, such as Go, Python, or Bash, with experience building production-grade automation and tooling.
Practical experience using AI-assisted development tools in software engineering workflows, with demonstrated ability to validate, debug, and safely integrate AI-generated code.
Working knowledge of LLMs, Generative AI, and agentic AI concepts, including their integration patterns and operational considerations.

Preferred requirements

8+ years of experience in software engineering, infrastructure engineering, DevOps, or platform engineering.
Extensive experience architecting and operating Kubernetes-based SaaS platforms at scale, including multi-service deployments and complex production environments.
Experience developing Kubernetes Operators, custom controllers, or other Kubernetes-native automation to manage application lifecycle and infrastructure operations.
Demonstrated technical leadership in driving cross-team infrastructure initiatives, improving production reliability, and establishing scalable platform engineering practices.
Hands-on experience deploying, integrating, or operating LLM-powered applications or agentic systems in production environments. Experience building AI-enabled infrastructure automation, observability, incident diagnosis, or remediation workflows to improve platform reliability and engineering productivity.

For positions in this location, we offer a base pay of $158,500 - $277,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

ServiceNow
DevOps
CI/CD
Kubernetes
Infrastructure as code
ML
Go
Python
Problem solving
Microservices
IBM Terraform
Ansible
Jenkins
GitHub
Incident response
Root cause analysis
Organisational resilience
Troubleshoot
Bash
Leadership
Sales

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