Jobs in the United States

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Added 1 min ago
UG
Senior Support Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
As a Senior Software Engineer within EDET.OH (Enterprise Digital Experience Technology - OptumHealth), You will play a critical role in ensuring the high availability, scalability, and…
Added 1 min ago
UG
Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $72,800 to $130,000 USD / year
As a Software Engineer within Optum Technology, you will join an innovative team dedicated to building high-quality, scalable applications that transform healthcare delivery. In this role,…
Added 7 mins ago
Cloud Platform Administrator (Mid-Level, Senior or Lead) **Sign on Bonus Potential**
The Boeing Company
Berkeley, MO · Seattle, WA · Daytona Beach, FL
The Infrastructure team is seeking a skilled platform engineer to help build and operate the cloud platform services that host critical enterprise applications and software toolchains. In…
Added 8 mins ago
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Senior Software Engineer
Jobot
Philadelphia, PA
- $150,000 to $200,000 USD / year
We are seeking a Senior Full Stack Engineer to design, build, and scale modern web applications across both frontend and backend environments. This individual will play a key role in…
Added 9 mins ago
Senior Associate, Infrastructure Engineer
KPMG LLP
McLean, VA · Washington, DC
KPMG is currently seeking a Senior Associate, Infrastructure Engineer to join our Federal Services organization.
Added 9 mins ago
Director of Engineering
Pennant Services, Inc.
Remote, United States
…judgment they can defend, and understands the importance of speed, reliability, security, and responsiveness in a healthcare…
Added 11 mins ago
IG
Sr. DevOps Engineer - GCP
Insight Global
Remote, United States
- From $68 USD / hour
The engineer will partner with Developers, Architects, Project Managers, Business Analysts, and business leaders to improve cloud infrastructure, deployment processes, reliability,…
Added 15 mins ago
Software Development Engineer, Eva Development Team
Amazon Data Services, Inc.
Bellevue, WA
…infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that…
Added 15 mins ago
Software Development Engineer, AWS EC2 Nitro Team
Amazon Development Center U.S., Inc.
Santa Clara, CA
Join the AWS EC2 Nitro team building the foundation of cloud computing at unprecedented scale. EC2 Nitro powers the world's largest and fastest-growing compute cloud through ground-up…
Added 15 mins ago
Senior Software Development Engineer, AWS EC2 Nitro Team
Amazon Development Center U.S., Inc.
Santa Clara, CA
Join the AWS EC2 Nitro team building the foundation of cloud computing at unprecedented scale. EC2 Nitro powers the world's largest and fastest-growing compute cloud through ground-up…
Added 18 mins ago
Software Engineer- AI Agents / Generative AI
PNC Bank NA
Strongsville, OH
…opportunity to contribute to the company’s success. As a Software Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA or Cleveland,…
Added 27 mins ago
Network and Systems Lab Engineer, Mid
BOOZ, ALLEN & HAMILTON, INC.
Aberdeen Proving Ground, MD
As a network engineer on our team, you'll use your skills in network design and architecture, system interoperability, OSI model, network transport layers, multi-protocol label switching,…
Added 29 mins ago
SI
Staff Security Engineer, Identity Access Management
Snap Inc.
Los Angeles, CA · Palo Alto, CA · San Diego, CA · Bellevue, WA
- $213,000 to $377,000 USD / year
We’re looking for a Staff Security Engineer to serve as the technical lead for SnapIAM, Snap’s identity and access management platform. SnapIAM provides a centralized platform for managing…
Added 29 mins ago
SI
Application Engineer, CRM Technology, Level 4
Snap Inc.
Los Angeles, CA · Seattle, WA · San Francisco, CA · Palo Alto, CA · Austin, TX · NY
- $133,000 to $235,000 USD / year
We're looking for an Application Engineer to join Team Snapchat! As a member of the CRM Technology team, you will build applications and platforms that support Snap's advertising business,…
Added 33 mins ago
EW
Senior Site Reliability Engineer
East West Bank
El Monte, CA
- $175,000 USD / year
We are seeking an experienced Cloud Site Reliability Engineer (SRE) to improve the reliability, availability, performance, and operational efficiency of enterprise services running in…
Added 34 mins ago
Principal Software Engineer
Pearson
Hoboken, NJ
…interfaces, workflow orchestration, AI, backend services, and cloud infrastructure. You will stay deep in design and implementation while raising the technical judgment and execution of the…
Added 34 mins ago
O
Senior Software Engineer - AI Oversight
OpenMined
Remote, United States
- $125,000 to $220,000 USD / year
As a Senior Software Engineer, reporting to the Technical Lead Manager, AI Oversight, you'll build core parts of this system and the products on top of it. You'll also work directly with…
Added 36 mins ago
Senior Software Engineer, Release
Anduril Industries
Seattle, WA · Costa Mesa, CA
…cutting-edge defense technology with unparalleled efficiency and reliability. We design and implement sophisticated automated systems that enhance efficiency, reduce manual labor, and…
Added 36 mins ago
Senior Software Engineer, Release
Anduril Industries
Costa Mesa, CA
…cutting-edge defense technology with unparalleled efficiency and reliability. We design and implement sophisticated automated systems that enhance efficiency, reduce manual labor, and…
Added 36 mins ago
Senior Data Engineer - Finance
Circle Internet Management Services LLC
Remote, United States
As a Senior Data Engineer at Circle, you'll own the pipelines and data models that our product, treasury, finance, accounting and compliance teams depend on to meet their reporting and…
Added 40 mins ago
CI
SRE Systems Engineer (TS/SCI Clearance)
Computable Insights LLC
VA
- $117,200 to $176,700 USD / year
Join our Site Reliability Engineering (SRE) team, where you work alongside Infrastructure and Research and Development partners to keep Salesforce cloud services available for customers…
Added 40 mins ago
SI
Software Engineer
Salesforce, Inc.
CO
- $117,200 to $176,700 USD / year
Contentful is looking for a Software Engineer to join our Applied AI product line with a primary focus on Marketplace. In this role, you will help build, maintain, and grow the systems,…
Added 45 mins ago
Senior Staff Backend Software Engineer, Grid Applications
Tapestry
Mountain View, CA
…tolerance, and security to earn partner trust and meet Google-scale reliability…
Added 45 mins ago
AWS MODELING & SIMULATION DATA ENGINEER (Must have active TS/SCI clearance)
NorthHill Technology
Herndon, VA
One of our premier clients is seeking an experienced AWS Modeling & Simulation Data Engineer to join a highly skilled team delivering advanced cloud engineering capabilities for a…
Added 45 mins ago
AWS NETWORK ENGINEER - (Must have active TS/SCI clearance)
NorthHill Technology
Herndon, VA
One of our premier clients is seeking an experienced AWS Network Engineer to join a highly skilled team delivering advanced cloud engineering capabilities for a mission-critical,…

ServiceNow

Staff AI-Native DevOps Engineer

San Diego, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the team The Conversational AI team at ServiceNow builds the core platform behind ServiceNow Otto, our conversational AI experience. We are a group of applied scientists and software engineers working at the intersection of research and production. Our work spans the full stack that makes Otto capable: agent orchestration, including harness engineering, prompt tuning, agent skills, policy design, and quality evaluation across languages; the A2A and MCP protocols that let agents collaborate and connect to tools; background channels and conversational triggers that bring agents into action; AI-native licensing and pricing; and the central caching layer that connects the ServiceNow platform to the services powering Otto. We are seeking a Staff AI-Native DevOps Engineer to join a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind ServiceNow Otto, our conversational AI platform, from commit through production across our SaaS environments. Your work will span CI/CD pipelines, release automation, infrastructure on Kubernetes, observability, and the operational tooling that lets agent orchestration, MCP and A2A services, and the central caching layer ship safely and frequently. You will partner closely with applied scientists and software engineers to make AI-native delivery repeatable, measurable, and secure. This role combines deep expertise in cloud infrastructure, containerization, orchestration, and infrastructure as code with a practical understanding of how ML and LLM-based services behave in production, and a bias toward pragmatic engineering with measurable impact on deployment velocity and service reliability.

Qualifications

To be successful in this role you have:

Deep expertise in designing, building, and operating scalable, reliable, and secure cloud-native applications and infrastructure.
Strong software engineering skills, with experience developing infrastructure tooling and automation using Go, Python, or similar languages.
Experience leading complex infrastructure initiatives, establishing engineering best practices, and driving adoption across multiple teams.
Strong problem-solving skills, with the ability to diagnose complex distributed systems issues and drive improvements in performance, reliability, and operational efficiency.
Strong understanding of modern AI technologies, including Large Language Models (LLMs), Generative AI, and agentic architectures, with the ability to apply these concepts to engineering and operational challenges.
An AI-native engineering mindset, proactively leveraging AI tools and automation to accelerate development, improve operational efficiency, and deliver more intelligent, resilient systems.

DevOps:

Deploy, scale, and operate distributed microservices in production Kubernetes environments, including managing application lifecycle, networking, security, and service reliability.
Design and implement infrastructure automation using Infrastructure as Code (IaC) and Kubernetes-native tooling, including Terraform, Ansible, Helm, and Kubernetes Operators.
Build and maintain CI/CD pipelines and GitOps workflows using tools such as Jenkins, GitHub Actions, Tekton, and ArgoCD to automate testing, deployment, and release management.
Implement observability, monitoring, and incident response practices, performing root cause analysis and driving remediation to improve availability, fault tolerance, and operational resilience.
Architect and optimize cloud infrastructure across public and private cloud environments, with an emphasis on security, scalability, cost efficiency, and operational simplicity.

AI skills:

Artificial intelligence strategy is a critical skill at your level - it applies to how you build and to what you build.

Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other - catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready.
AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt.
Understanding of LLM-powered application architectures, including model inference, retrieval-augmented generation (RAG), tool calling, and agentic workflows, with an awareness of their infrastructure, scalability, and reliability implications.
Ability to deploy, operate, and troubleshoot AI-powered services in production, including managing model API integrations, observability, latency, resource utilization, and operational costs.

Minimum requirements

8+ years of professional software engineering, infrastructure engineering, DevOps, or related experience.
6+ years of experience deploying and operating containerized applications and distributed services in production environments.
4+ years of hands-on experience with Kubernetes, cloud infrastructure, and infrastructure automation.
Proficiency in at least one programming or scripting language, such as Go, Python, or Bash, with experience building production-grade automation and tooling.
Practical experience using AI-assisted development tools in software engineering workflows, with demonstrated ability to validate, debug, and safely integrate AI-generated code.
Working knowledge of LLMs, Generative AI, and agentic AI concepts, including their integration patterns and operational considerations.

Preferred requirements

8+ years of experience in software engineering, infrastructure engineering, DevOps, or platform engineering.
Extensive experience architecting and operating Kubernetes-based SaaS platforms at scale, including multi-service deployments and complex production environments.
Experience developing Kubernetes Operators, custom controllers, or other Kubernetes-native automation to manage application lifecycle and infrastructure operations.
Demonstrated technical leadership in driving cross-team infrastructure initiatives, improving production reliability, and establishing scalable platform engineering practices.
Hands-on experience deploying, integrating, or operating LLM-powered applications or agentic systems in production environments. Experience building AI-enabled infrastructure automation, observability, incident diagnosis, or remediation workflows to improve platform reliability and engineering productivity.

For positions in this location, we offer a base pay of $158,500 - $277,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

ServiceNow
DevOps
CI/CD
Kubernetes
Infrastructure as code
ML
Go
Python
Problem solving
Microservices
IBM Terraform
Ansible
Jenkins
GitHub
Incident response
Root cause analysis
Organisational resilience
Troubleshoot
Bash
Leadership
Sales

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