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Added 4 mins ago
Senior Power Engineer, Platforms Engineering
Google
Sunnyvale, CA
Knowledge of power converter modeling and simulation.
Added 8 mins ago
System Design Engineer
Kinder Morgan
COLORADO SPRINGS, CO
The System Design engineer is responsible for capacity management, operational support, and developing expansion designs for natural gas transmission systems utilizing pipeline hydraulic…
Added 11 mins ago
Electronics Engineering-Associate Staff
MIT Lincoln Laboratory
Lexington, MA
Group 76, Software and Electronics Engineering, is seeking an Electronics Engineer to work on mixed-signal, analog, digital, RF, or power electronics systems. Activities may include…
Added 11 mins ago
Sr Specialist, Systems Engineer (Space Systems)
L3Harris
Wilmington, MA
Job Title: Sr Specialist, Systems Engineer (Space Systems)
Added 12 mins ago
Acoustic Engineer – Medical Device (Cambridge, MA)
Philips
Cambridge, MA
…products including algorithms and transducers, the Acoustic Engineer will conduct advanced development activities to create innovative technology to improve image guided therapy delivery in…
Added 12 mins ago
Supply Chain Capacity Engineer
Meta
Boston, MA
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 12 mins ago
Hardware Engineer, PCB Layout
Meta
Boston, MA
Meta is seeking a Staff PCB Layout Engineer to drive the design and delivery of complex printed circuit boards for large-scale infrastructure hardware. In this role, you will define layout…
Added 12 mins ago
Senior Principal Engineer - R&D Digital
J&J Family of Companies
Boston, MA
We are searching for the best talent for a Senior Principal Engineer – R&D Digital to join our Orthopaedics team. This is a remote position, with a preference that someone is located…
Added 17 mins ago
Electromagnetic Design Engineer
Nidec Aerospace
North America/USA/Georgia/Atlanta, GA
…and into the Aerospace market. As an Electromagnetic Design Engineer on the Nidec Motion and Drives team, you will have the opportunity to apply and develop your expertise to designing…
Added 33 mins ago
Recent Graduate-Process Engineer – Advanced Semiconductor Packaging
Keysight Technologies, Inc.
Santa Rosa, CA
…delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in…
Added 1 hour ago
Product Sourcing Engineer (Electronic Focused)
Anduril Industries
Costa Mesa, CA
Product Sourcing Engineer (Electronics Focused)
Added 1 hour ago
Product Sourcing Engineer (Batteries/Energy/Etc..)
Anduril Industries
Costa Mesa, CA
Product Sourcing Engineer (Batteries/Energy/Etc.)
Added 2 hours ago
AI Research Engineer (Agentic Reinforcement Learning)
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for an AI Research Engineer (Agentic Reinforcement Learning) based in United…
Added 2 hours ago
2027 Associate S/W Embedded Engineer – Sykesville MD
CORP-Corporate Office
United States
Gain hands-on exposure to the programmable logic full life cycle: design, simulation, implementation, verification, and system integration
Added 2 hours ago
2027 Associate H/W Electronics Engineer – Sykesville MD
CORP-Corporate Office
United States
Develop or troubleshoot electrical designs using common engineering/office tools (including MatLab, LT Spice, MS Office) for analytical techniques and electrical simulation
Added 3 hours ago
Staff Engineer, Applied AI & Build Standards
Best Buy
Richfield, MN
As a Staff Engineer on Best Buy’s Applied AI & Build Standards team, you'll develop evaluation frameworks, quality standards and release controls that ensure agents perform safely and…
Added 3 hours ago
Principal Offensive Security Engineer
Alteryx, Inc.
Remote, United States
Alteryx is searching for a Principal Offensive Security Engineer in the United States. Join a team that values diverse perspectives, technical curiosity, and collaboration to improve the…
Added 3 hours ago
Thermal Analysis : Engineer Systems Modeling & Simulation – Level 4
Northrop Grumman
Chandler, AZ
Northrop Grumman Space System Sector is looking for a Thermal Analysis : Engineer Systems Modeling & Simulation – Level 4 to join the Thermal Analysis team within Launch Vehicles at the…
Added 4 hours ago
Product Development Engineer
Altera Corporation
San Jose, CA
Altera is searching for a Product Development Engineer to join our Manufacturing Content Development Engineering Group!
Added 4 hours ago
M
Senior Researcher/Engineer: AI for Biomolecular Modelling and Simulation
Microsoft
United States
- $119,800 to $261,000 USD / year
…generate orders-of-magnitude higher throughputs than traditional simulation or experimentation. Some of our recent models include BioEmu1, BioEmu2, RetroChimera and…
Added 4 hours ago
Senior Software Engineer (CCC Auto / Agentic)
EvolutionIQ
Remote, United States
As a Senior Software Engineer - Agentic you will build the event-driven systems that keep claims moving for our customers, connecting our AI agents to the rest of CCC. When these systems…
Added 4 hours ago
PN
Research Engineer II - Building Energy Analysis
Pacific Northwest National Laboratory
UNAVAILABLE · Richland, WA · Seattle, WA · Portland, OR
- $89,300 USD / year
The BS&DG is seeking a Research Engineer II - Building Energy Analysis with strong knowledge of building energy systems, programming and data analysis skills, and experience evaluating…
Added 4 hours ago
TT
Senior Software Engineer, Autonomous Systems
True Talent Solutions Partners
Palo Alto, CA
- $145,000 to $275,000 USD / year
- Engineer reliable, scalable, and fail-safe systems for high-stakes environments.
Added 5 hours ago
Founding Engineer, Process Modelling & Product
Roosevelt Talent
San Francisco, CA
Nyad is hiring its founding engineer: a physical engineer (chemical, mechanical, civil, or environmental) who has spent years modeling and simulating complex systems the traditional way,…
Added 5 hours ago
S
RF & Test Engineer - Aerospace
Saint-Gobain
RAVENNA, OH
- $92,000 to $142,000 USD / year
Join our Aerospace team where engineering excellence meets customer impact. As our RF & Test Engineer in Ravenna, OH , you will be the primary subject matter expert for all RF design,…

ServiceNow

Software Engineer, Agent Eval Platform

Mountain View, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description Who we are Moveworks: the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow: it all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Role Moveworks' AI agents don't just generate text - they act. They plan, call tools, and change real state in enterprise systems on behalf of 5.5 million employees. That makes the central problem of our team an unusually hard measurement problem: how do you score what an agent did - across a multi-step trajectory through a world it changed - precisely enough that the score can teach it to do better? That signal is what this role owns. You'll build the judgement layer of our agent evaluation platform: the rubrics, the judges, the calibration against human labels, the methodology that makes a score mean something. And the payoff is larger than a report card - a judge good enough to grade a trajectory is a judge good enough to train against. The same calibrated signal that explains why an agent failed becomes the reward signal that stops it failing. This isn't a pretraining role, and it isn't a testing role. It's applied ML at a point where the methodology genuinely isn't settled: LLMs judging LLMs is an open research problem, and we're working it against agents that take real, irreversible actions in stateful, multi-tenant enterprise environments.

What you get to do in this role:

We're hiring across three areas. You'll anchor on one and touch the others; which one is a conversation we have with you, not a slot we drop you into. Eval orchestration at scale

The runtime that executes multi-turn agent scenarios end-to-end - stand up the environment and user simulator, drive the user↔agent↔world loop, collect transcripts, traces, and final state, run validators and scoring, tear down
Scheduling, retries, high-concurrency execution, and run isolation at production dataset sizes
Versioned specs, datasets, and reports, with run-to-run comparison as a first-class operation
Consolidating evals that run today as one-off workflows onto a single orchestration service - one source of truth, one place to schedule and retry
Establishing a reliability floor and an SLO for the harness itself
Getting to self-serve, so any team runs an eval without bespoke integration

Agent observability and tracing

Leading the move to OpenTelemetry-native observability for the agent platform, replacing the parallel per-service logging, correlation, and redaction mechanisms in use today
The span data model for agent trajectories - prompts, tool calls, plan updates, outcomes - so a trajectory is queryable, not reconstructed by hand from log files
Trace context propagation across async boundaries and sessions that stay alive for minutes or hours
Making full prompts and completions survive the pipeline intact, and keeping eval traffic from contaminating its own data
Fault attribution and cross-run diffing: which component actually broke, and what changed since the last green run
The debug surface support and harness engineers use, and the tracing contract with the team that builds the agent

Stateful simulation

The simulation environment itself: stateful fakes of the enterprise systems agents call - ITSM, HR, knowledge bases, inventory - backed by a real datastore that persists changes during a run, so a created ticket is visible to a later read
Per-run data injection and programmatic setup/teardown so every run is hermetic and repeatable
LLM-driven user simulators for open-ended personas, and scripted state-machine simulators for deterministic flows
Contract-testing mocks against real API schemas in CI, so simulation fidelity can't quietly drift as vendor APIs change
Ahead of us: isolated sandbox environments reproducing the config, identity, search content, and permissions an agent actually reads - provisioned from an identical baseline and torn down every run

And across all three: laying the foundation for using eval signal to optimize the agent, not just measure it.

Qualifications

To be successful in this role you have:

Experience in at least 3 of these:

Distributed systems: idempotency, delivery guarantees, isolation, and - unusually central here - determinism and reproducibility
Orchestration and workflow runtimes: DAG execution, scheduling, retries, backfills, high-concurrency job systems (Temporal, Airflow, Argo, or something you built yourself)
Observability internals as a builder, not just a user: OpenTelemetry SDKs and collectors, semantic conventions, span context propagation, high-cardinality trace data
Concurrent and async programming: Python asyncio, Go concurrency, structured cancellation
Data-intensive pipelines: high-volume ingest, schema evolution, sampling and retention trade-offs
gRPC/protobuf service and interface design

Required:

0-2 years building production backend or infrastructure systems
Strong in Python or Go (ideally both)
Experience designing and operating systems that handle real traffic at scale
Comfort making a non-deterministic system measurable. You don't need an ML background - but you should find it interesting to turn fuzzy agent behavior into a signal engineers are willing to gate releases on
Comfort with ambiguity; these are novel problems without textbook solutions

For positions in this location, we offer a base pay of $113,500-175,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

Direct inward dialing
ML
Research
Scheduling
IT service management
Workflow
Apache Airflow
Python
Go
Sales
ServiceNow

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