Jobs in the United States

25+ jobs

Save this search

Added 16 mins ago
O
Senior Core Infrastructure Engineer
Oracle
Nashville, TN · Austin, TX
- $79,200 to $209,500 USD / year
Designs, implements, and optimizes components in distributed systems with an emphasis on scalability, resiliency, and operability. Delivers features and load/performance tests; leverages…
Added 24 mins ago
Security Automation Engineer
TransUnion LLC
Crum Lynne, PA
Added 24 mins ago
Process Control Engineer
Domtar Paper Company LLC
Johnsonburg, PA
Added 25 mins ago
Senior Robotics Software Engineer
Komatsu America Corp.
Warrendale, PA
…best practices. ## Key Job Responsibilities Develop machine automation & autonomy software including perception, mapping, localization, and path planning using geometric based, machine…
Added 26 mins ago
Senior Software Integration Engineer (on-site)
RTX Corporation
state college, PA
…safer, more connected world. As a Senior Software Integration Engineer on the Enterprise Mission Integration & Test (EMIT) program, you will join a dynamic team working at the forefront of…
Added 26 mins ago
Principal Hydroelectric Pumped Storage Engineer
Worley Parsons
Reading, PA
…solutions. Purpose: The Principal Hydroelectric Pumped Storage Engineer provides engineering expertise for the operation, maintenance, modernization, and reliability improvement of…
Added 26 mins ago
Lead AI Software Engineer
Humana Inc.
Louisville, KY · Fort Lauderdale, FL · Nashville, TN · Tampa, FL · Dallas, TX
We're seeking a Lead AI Software Engineer to help build the next generation of AI-powered products and platforms. This is a hands-on technical leadership role focused on designing,…
Added 26 mins ago
Lead Software Engineer
Evolent
Harrisburg, PA
The Lead Software Engineer leads the design, development, and delivery of the web user experience for the Evolent Platform. This role defines the front-end architecture and technical…
Added 27 mins ago
Data Engineer - AI-Enabled Capacity Analytics
Comcast
Philadelphia, PA
Join Comcast's National Traffic and Capacity Management (NTCM) team as a Data Engineer III and help build trusted data solutions that support network capacity planning and optimization…
Added 40 mins ago
Head of Microgrid Controls
BoxPower
Remote, United States
…to 20 MW and include solar PV, BESS, generators, and other distributed energy…
Added 50 mins ago
Lead Software Engineer - Consumer Community Banking
JPMC page
New York, NY · NY · Plano, TX
Title: Lead Software Engineer, Consumer & Community Banking, Travel
Added 52 mins ago
Senior Software Engineer - Agency Compensation
Travelers Indemnity Co
Hartford, CT
Travelers is seeking a Senior Software Engineer to join our team as we grow and transform our technology landscape. In this role, you will lead advanced, end-to-end software engineering…
Added 1 hour ago
AI Automation Engineer, Marketing & Growth (Contract)
Wynd Labs
Remote, United States
We are seeking a hands-on AI Automation Engineer to come in for a fixed engagement and rebuild how our marketing, growth and community work gets done. Today, producing and distributing our…
Added 1 hour ago
Senior Automated Test Engineer
Leidos
Gaithersburg, MD
Leidos is seeking a Senior Test Automation Engineer to help deliver mission-essential software capabilities that enable intelligence professionals to access critical information, analyze…
Added 1 hour ago
Data Operations Engineer (Hybrid) - 30862
Huntington Ingalls Industries
Fort Meade, MD
…technical problems and troubleshoot systemic dataflow issues across distributed messaging, orchestration, and cloud…
Added 1 hour ago
Software Engineer (Hybrid) - 30861
Huntington Ingalls Industries
Fort Meade, MD
…We are currently seeking a talented and experienced Software Engineer to join our team. As a Software Engineer, you will be responsible for designing, developing, and implementing complex…
Added 1 hour ago
Global Partner Manager – Autonomous Workforce/GBS, Deloitte
ServiceNow, Inc.
Silver Spring, MD
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 hour ago
T
W2 -Senior IT Engineer Azure Healthcare
TEKsystems
Bethesda, MD
- $40 to $74 USD / hour
Our client is seeking an experienced IT Engineer to support, improve, and modernize its enterprise technology environment. This position will serve as an experienced technical contributor…
Added 1 hour ago
Senior Software Engineer – Backend
Marriott
Bethesda, MD
As a Senior Software Engineer – Backend at Marriott, you will design, develop, and support scalable, secure, and high-performance backend services that power Marriott’s global digital…
Added 1 hour ago
MD
AI Governance Engineer
MISO Default Brand
Carmel, IN
- $173,000 to $198,000 USD / year
As MISO's AI Governance Engineer, you will help build and evolve the enterprise AI governance framework as the organization expands its use of generative and agentic AI. In this role, you…
Added 1 hour ago
Mid-Level Full-Stack AI Engineer
CGI Technologies and Solutions, Inc.
Knoxville, TN
CGI is seeking an experienced and innovative Mid-Level Full-Stack AI Engineer to join our growing AI engineering team. In this role, you will lead the design, development, and deployment of…
Added 1 hour ago
MD
Forward Deployed Engineer
MISO Default Brand
Carmel, IN
- $190,000 to $215,000 USD / year
The Forward-Deployed AI Engineer will transform MISO’s most important business challenges into practical, production-ready AI solutions. Working side‑by‑side with domain experts, this role…
Added 1 hour ago
Intermediate Process Automation & Controls Engineer
Worley
Metairie, LA · Metairie
We are seeking an Intermediate Process Automation & Controls Engineer to join our Consulting team in Metairie, Louisiana. This position is ideal for an engineer with 3-8 years of experience…
Added 1 hour ago
Department Manager Structural Engineering
Worley
Houston, TX · Houston
Promote standardization, digital engineering, automation, data-centric delivery, and appropriate use of AI-enabled tools to improve quality, productivity, and predictability.
Added 1 hour ago
Senior Process Automation & Controls Engineer
Worley
Metairie, LA · Metairie
We are seeking a Senior Process Automation & Controls Engineer to join our Consulting team, the office location is in Metairie, Lousina. This position is ideal for an experienced engineer…

ServiceNow

Software Engineer, Agent Eval Platform

Mountain View, CA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description Who we are Moveworks: the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow: it all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Role Moveworks' AI agents don't just generate text - they act. They plan, call tools, and change real state in enterprise systems on behalf of 5.5 million employees. That makes the central problem of our team an unusually hard measurement problem: how do you score what an agent did - across a multi-step trajectory through a world it changed - precisely enough that the score can teach it to do better? That signal is what this role owns. You'll build the judgement layer of our agent evaluation platform: the rubrics, the judges, the calibration against human labels, the methodology that makes a score mean something. And the payoff is larger than a report card - a judge good enough to grade a trajectory is a judge good enough to train against. The same calibrated signal that explains why an agent failed becomes the reward signal that stops it failing. This isn't a pretraining role, and it isn't a testing role. It's applied ML at a point where the methodology genuinely isn't settled: LLMs judging LLMs is an open research problem, and we're working it against agents that take real, irreversible actions in stateful, multi-tenant enterprise environments.

What you get to do in this role:

We're hiring across three areas. You'll anchor on one and touch the others; which one is a conversation we have with you, not a slot we drop you into. Eval orchestration at scale

The runtime that executes multi-turn agent scenarios end-to-end - stand up the environment and user simulator, drive the user↔agent↔world loop, collect transcripts, traces, and final state, run validators and scoring, tear down
Scheduling, retries, high-concurrency execution, and run isolation at production dataset sizes
Versioned specs, datasets, and reports, with run-to-run comparison as a first-class operation
Consolidating evals that run today as one-off workflows onto a single orchestration service - one source of truth, one place to schedule and retry
Establishing a reliability floor and an SLO for the harness itself
Getting to self-serve, so any team runs an eval without bespoke integration

Agent observability and tracing

Leading the move to OpenTelemetry-native observability for the agent platform, replacing the parallel per-service logging, correlation, and redaction mechanisms in use today
The span data model for agent trajectories - prompts, tool calls, plan updates, outcomes - so a trajectory is queryable, not reconstructed by hand from log files
Trace context propagation across async boundaries and sessions that stay alive for minutes or hours
Making full prompts and completions survive the pipeline intact, and keeping eval traffic from contaminating its own data
Fault attribution and cross-run diffing: which component actually broke, and what changed since the last green run
The debug surface support and harness engineers use, and the tracing contract with the team that builds the agent

Stateful simulation

The simulation environment itself: stateful fakes of the enterprise systems agents call - ITSM, HR, knowledge bases, inventory - backed by a real datastore that persists changes during a run, so a created ticket is visible to a later read
Per-run data injection and programmatic setup/teardown so every run is hermetic and repeatable
LLM-driven user simulators for open-ended personas, and scripted state-machine simulators for deterministic flows
Contract-testing mocks against real API schemas in CI, so simulation fidelity can't quietly drift as vendor APIs change
Ahead of us: isolated sandbox environments reproducing the config, identity, search content, and permissions an agent actually reads - provisioned from an identical baseline and torn down every run

And across all three: laying the foundation for using eval signal to optimize the agent, not just measure it.

Qualifications

To be successful in this role you have:

Experience in at least 3 of these:

Distributed systems: idempotency, delivery guarantees, isolation, and - unusually central here - determinism and reproducibility
Orchestration and workflow runtimes: DAG execution, scheduling, retries, backfills, high-concurrency job systems (Temporal, Airflow, Argo, or something you built yourself)
Observability internals as a builder, not just a user: OpenTelemetry SDKs and collectors, semantic conventions, span context propagation, high-cardinality trace data
Concurrent and async programming: Python asyncio, Go concurrency, structured cancellation
Data-intensive pipelines: high-volume ingest, schema evolution, sampling and retention trade-offs
gRPC/protobuf service and interface design

Required:

0-2 years building production backend or infrastructure systems
Strong in Python or Go (ideally both)
Experience designing and operating systems that handle real traffic at scale
Comfort making a non-deterministic system measurable. You don't need an ML background - but you should find it interesting to turn fuzzy agent behavior into a signal engineers are willing to gate releases on
Comfort with ambiguity; these are novel problems without textbook solutions

For positions in this location, we offer a base pay of $113,500-175,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Apply About employer

More about this job

Skills

Direct inward dialing
ML
Research
Scheduling
IT service management
Workflow
Apache Airflow
Python
Go
Sales
ServiceNow

Report this job