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CT
Quality Engineer 1
Creation Technologies International Inc
Everett, WA
- $80,000 to $90,000 USD / year
Familiarity with Microsoft (MS) Office suite, Minitab, or equivalent software
Added just now
Battery Modeling and Algorithm Engineer
Apple
Cupertino, CA
Act as technical contact point for electrochemical and aging modeling, control algorithms, machine learning algorithms, and software, techniques and application
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Camera Optical Illumination Engineer
Apple
Cupertino, CA
…hardware for Apple products. The team is looking for an Optical Engineer to work on the development and system-level integration of new illumination components such as the camera…
Added just now
Principal HVAC Engineer
Worley
Houston, TX · Houston
…and demonstrating familiarity with Carrier HAP 6.2 or other software, experience with design of air handling systems (100% outside air, recirculating, exhaust systems, dust collection) and…
Added 1 min ago
Software Development Engineer, Billing Data Services, Billing Data Services
Amazon Web Services, Inc.
Seattle, WA
We make AWS billing data trustworthy at the source. As a Software Development Engineer II on the Billing Data Services (BiDS) team, you will build and operate the foundational systems that…
Added 1 min ago
AWS Security Operations/Incident Response Engineer, US Amazon Dedicated Cloud Security
Amazon.com Services LLC
Herndon, VA
The AWS Security Incident Response team is seeking a focused Security Engineer who can take on a leadership role in responding to security issues in support of our National Security…
Added 1 min ago
Software Development Engineer, US Amazon Dedicated Cloud Security
Amazon.com Services LLC
Herndon, VA
As a Software Development Engineer (SDE), you will be responsible for the development, operations, and overall health and security of the critical services we support, providing excellent…
Added 1 min ago
Software Development Engineer, US Amazon Dedicated Cloud Security
Amazon.com Services LLC
Herndon, VA
As a Software Development Engineer (SDE), you will be responsible for the development, operations, and overall health and security of the critical services we support, providing excellent…
Added 1 min ago
Test Engineer
Actalent
Orange, CA
Job Title: Test EngineerJob DescriptionThe Test Engineer will play a pivotal role in the development and validation of new electromechanical products throughout the product development…
Added 1 min ago
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Electrical Engineer
Actalent
Gilbert, AZ
- $53 to $75 USD / hour
Job Title: Electrical Engineer Aerospace SystemsJob DescriptionThis role focuses on designing, developing, analyzing, and documenting electrical systems, subsystems, and components for…
Added 2 mins ago
Sr. Software Engineer, Pretraining Data
SpaceXAI
Palo Alto, CA
We're looking for Senior Software Engineers to build and own the data systems behind our frontier models' initial training. You'll work on large-scale crawling, data platform, and pipeline…
Added 2 mins ago
HIL System Engineer
Ford
Dearborn, MI · Dearborn
We are seeking a hands-on HIL System Engineer to support the development, integration, and validation of vehicle systems and features. In this role, you will help create and maintain…
Added 3 mins ago
TT
Founding Full-Stack Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $240,000 USD / year
On-site in San Francisco, with a minimum of five days per week on-site.
Added 3 mins ago
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Founding Forward Deployed Engineer
True Talent Solutions Partners
New York, NY
- $180,000 to $250,000 USD / year
On-site, five days per week in New York, New York, United States.
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Senior Software Engineer
GE HEALTHCARE
Remote, United States
- $109,600 to $164,400 USD / year
As a Senior Software Engineer in GE HealthCare's Science & Technology organization, you will develop scalable, cloud-based software solutions that support healthcare innovation and digital…
Added 5 mins ago
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Senior Engineer Core Infrastructure
JetBlue Airways Corporation
Salt Lake City, UT · Washington, DC · Orlando, FL · Long Island City, NY
- $105,600 to $150,400 USD / year
The Senior Core Infrastructure Engineer – is focused on ensuring the creation and management of Infrastructure including managing operational stability, performance, and cost-efficiency of…
Added 6 mins ago
IAMD Systems Engineer
Simulation Technologies, Inc.
Huntsville, AL
SimTech, Inc., recognized as one of the 2026 Best Places for Working Parents, is seeking an IAMD Systems Engineer to join our dynamic and diverse team in Huntsville, AL. This is an…
Added 6 mins ago
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Senior Data Engineer
Expression
Shirlington, VA
- $180,000 to $200,000 USD / year
Expression is seeking an experienced Senior Data Engineer to design, develop, and integrate secure enterprise data services supporting advanced Artificial Intelligence (AI) and Large…
Added 6 mins ago
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Senior AI Engineer
Expression
Shirlington, VA
- $180,000 to $210,000 USD / year
The ideal candidate has a strong software engineering foundation, experience delivering enterprise AI applications, and the ability to translate complex technical requirements into secure,…
Added 7 mins ago
Test Program Manager, Autonomous Airpower
Anduril Industries
Costa Mesa, CA
…and build collaborative combat aircraft, missiles, and the software that powers these autonomous weapons. We are looking for a Test Program Manager for the FQ-44 Fury program. As Test…
Added 7 mins ago
Systems Engineering Program Manager, Autonomous Airpower
Anduril Industries
Costa Mesa, CA
…and build collaborative combat aircraft, missiles, and the software that powers these autonomous weapons. We are looking for a Program Manager to lead the Systems Engineering team on the…
Added 7 mins ago
Senior Terrestrial Mechanical Design Engineer, Controls
Varda Space Industries
El Segundo, CA
The Senior Mechanical Design Engineer builds bespoke test infrastructure that qualifies spaceflight hardware for orbit. They design, build, and own sophisticated ground support equipment…
Added 7 mins ago
Senior Terrestrial Automation & Controls Engineer
Varda Space Industries
El Segundo, CA
The Senior Automation & Controls Engineer builds bespoke test infrastructure that qualifies spaceflight hardware for orbit. They design, build, and own sophisticated ground support…
Added 8 mins ago
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Senior Embedded Software Engineer
Wyze
Kirkland, WA
- $175,000 USD / year
Senior Embedded Software Engineer is responsible for designing, developing, and maintaining system-level embedded firmware for IoT devices; developing IoT software based on user and…
Added 10 mins ago
Engineer sr - Corporate and Manufacturing Networking – Global Technology
Starbucks Coffee Company
WA
As a Senior Engineer on the Corporate and Manufacturing Network Engineering team, you will own the design, implementation, and operational health of Starbucks' corporate and manufacturing…

ServiceNow

Senior Staff Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each. The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural. The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees. Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness. Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said. AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it. Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock. Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring:

7+ years of software engineering, with a record of technical direction adopted beyond your immediate team. Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them. Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production. Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit. Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection. Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset. Effective, accountable use of AI coding assistants and agents. On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed. Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks. Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience. Preferred HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements. Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns. Contribution in a Forward deployment model to champion customer adoption. For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

ML
Research
Employee relations
Data modelling
Oracle Java
JavaScript
TypeScript
React
Case management
Payroll
Sales
ServiceNow

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Jobs in the United States