Jobs in the United States

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Added just now
Senior Mechanical Engineer, Anduril Expeditionary Systems
Anduril Industries
Costa Mesa, CA
…intelligence, and you will be the driving force behind the integration of cutting-edge edge compute and communications technologies that make that approach a reality. Within Connected…
Added just now
Senior Machine Learning Engineer (Applied Intelligence)
Anduril Industries
Santa Ana, CA
As a Machine Learning Engineer on the Applied Intelligence initiative, you will be the critical bridge between ML research and production operations. You will own the infrastructure that…
Added just now
Mechanical Engineer, Anduril Expeditionary Systems
Anduril Industries
Costa Mesa, CA
…intelligence, and you will be the driving force behind the integration of cutting-edge edge compute and communications technologies that make that approach a reality. Within Connected…
Added 2 mins ago
Elastic Observability Engineer
Purpose Financial
Greenville, SC
Purpose Financial is looking for a talented, result-oriented, and innovative Elastic Observability Engineer to join the team!
Added 3 mins ago
VI
Senior DevSecOps
Vermont Information Processing
Remote, United States
- $170,000 to $200,000 USD / year
VIP is seeking a Senior DevSecOps Engineer to own the security of how we build and run software, secure our release pipeline, and strengthen our cloud environments.
Added 5 mins ago
Lead Systems Engineer - Solid Rocket Motors (SRM)
X-Bow Systems
Huntsville, AL
Job Description – Lead Systems Engineer (Systems Engineer IV/V) Location: Variable (Huntsville, AL / Luling, TX Preferred; remote supported in select states)
Added 6 mins ago
HR
NPI Engineer Defense
HEXATRONIC ROCHESTER CABLE INC
Culpeper, VA
- $120,000 to $150,000 USD / year
Evaluate production methods, equipment capabilities, and process limitations.
Added 9 mins ago
Software Engineer - Roy, Utah
Davidson Technologies, Inc.
Roy, UT
Davidson Technologies Inc. is seeking a Software Engineer onsite in Roy, Utah.
Added 10 mins ago
K
I&C Engineer - Kiewit Nuclear Solutions - IL, KS, TN, TX
Kiewit
Lenexa, KS · Houston, TX · Itasca, IL · Knoxville, TN
- $130,000 to $160,000 USD / year
As an Instrumentation & Control Engineer (I&C) with Kiewit Nuclear Solutions, you’ll have the opportunity to bring your expertise to some of the most exciting and technically challenging…
Added 11 mins ago
Lead Automation Engineer
PPC Partners Inc
Wrightstown, WI
The Automation Engineer Lead is responsible for leading the design, programming, implementation, and commissioning of industrial automation systems for manufacturing and industrial…
Added 12 mins ago
Senior Staff Software Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 12 mins ago
Process Engineer 3
Lockwood Industries, LLC dba Fralock
Poway, CA
Must have excellent written and verbal skills
Added 13 mins ago
SO
Senior Data Center Infrastructure Engineer (Remote from anywhere in Colorado)
State of Colorado
CO
- $105,000 to $120,000 USD / year
Our next Senior Data Center Infrastructure Engineer will be a senior technical expert and design authority for the shared enterprise network services the team provides to 20 member…
Added 15 mins ago
VDI Engineer
GD Information Technology, Inc.
United States
The VDI Engineer must have:
Added 19 mins ago
Systems Engineer
JT4, LLC
Las Vegas, NV
In addition, an Engineer II must possess the following qualifications:
Added 20 mins ago
Engineer, Fire Control, DZMG
Day & Zimmermann
Remote, United States
The Fire Control Engineer provides electronics engineering expertise to support Munitions business development and product development initiatives. The role translates customer requirements…
Added 21 mins ago
Senior Software Engineer
Axiom Space
United States
…mission-driven team is seeking a bold and dynamic Senior Software Engineer who is fueled by high accountability, execution horsepower, and driven to understand our world,…
Added 21 mins ago
Senior ASIC Validation Software Engineer (Hybrid)
Cisco
San Jose, CA
…aspects of advanced IC package design and heterogeneous system integration. Our substrates use the latest 2.5D fanout technologies for large-scale integration, using the latest signaling…
Added 21 mins ago
B
Senior Solutions Engineer
Boulevard
Remote, United States
- $136,000 to $160,000 USD / year
As our Senior Solutions Engineer, you'll own the technical story in our enterprise and strategic sales cycles. You'll take how a multi-location salon, spa, medspa, or franchise actually…
Added 21 mins ago
S
Principal Software Engineer
Swiftly
Remote, United States
- $220,000 to $228,000 USD / year
Swiftly is searching for a Principal Software Engineer to lead the architecture of our ads and martech platform: the systems that author retail media campaigns, generate creatives and serve…
Added 23 mins ago
Staff Data Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Remote, United States
This is a senior individual-contributor role in a leadership position. You will be the only engineer on the USPS account and the sole owner of its code, reporting to the account director,…
Added 24 mins ago
Principal Engineer, Software Engineering
ASM
United States
As a Principal Engineer in Software Engineering, you will play a key technical role in developing the software that directly powers ASM’s advanced semiconductor equipment. Your work will…
Added 25 mins ago
Forward Deployed Engineer, Forward Deployment Engineering
Amazon Web Services, Inc.
Seattle, WA
A Forward Deployed Engineer II (FDE II) embeds directly inside a strategic enterprise customer to independently design, build, deploy, and run AI-powered production systems alongside the…
Added 25 mins ago
Senior Software Development Engineer
Amazon.com Services LLC
New York, NY · Seattle, WA
…bids. Our work builds on current agent architectures, tool integration (including MCP), reasoning frameworks, and model customization through tuning and preference…
Added 25 mins ago
System Development Engineer II, SAP ERP Team
Amazon.com Services LLC
Bellevue, WA · Austin, TX · North Reading, MA
- Own BTP architecture, including subaccount design, environments, connectivity, identity, security, application services, integration services, and lifecycle management.

ServiceNow

Senior Staff Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each. The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural. The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees. Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness. Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said. AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it. Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock. Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring:

7+ years of software engineering, with a record of technical direction adopted beyond your immediate team. Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them. Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production. Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit. Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection. Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset. Effective, accountable use of AI coding assistants and agents. On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed. Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks. Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience. Preferred HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements. Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns. Contribution in a Forward deployment model to champion customer adoption. For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ML
Research
Employee relations
Data modelling
Oracle Java
JavaScript
TypeScript
React
Case management
Payroll
Sales
ServiceNow

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Work requirements

Jobs in the United States