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Validation Engineer
InDepth Engineering Solutions, LLC
Chelsea, MI
The Validation Engineer will be responsible for executing test plans on vehicle for validation of ADAS functions.
Added just now
Senior Mechanical Engineer, Anduril Expeditionary Systems
Anduril Industries
Costa Mesa, CA
Use engineering first-principles, analysis, and testing to ensure your designs will survive battlefield conditions
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Senior Machine Learning Engineer (Applied Intelligence)
Anduril Industries
Santa Ana, CA
As a Machine Learning Engineer on the Applied Intelligence initiative, you will be the critical bridge between ML research and production operations. You will own the infrastructure that…
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Mechanical Engineer, Anduril Expeditionary Systems
Anduril Industries
Costa Mesa, CA
Engineer for Survival: Apply engineering first principles, analysis, and rigorous testing to ensure your designs survive the harshest battlefield conditions.
Added 1 min ago
Sr Prin Component Engineer (Electrical Engineer)
Mercury Systems
Andover, MA · Chantilly, VA · Columbia, MD
Join Mercury Systems as a Sr. Principal Component Engineer and help shape the future of mission‑critical space and defense technologies. In this role, you will drive component engineering…
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NPI Manufacturing Engineer
Brooks Automation US LLC
Chelmsford, MA
Independently owns Manufacturing Engineering activities for assigned NPI products, subsystems, or significant manufacturing scope from product development through Beta, pilot production,…
Added 2 mins ago
Elastic Observability Engineer
Purpose Financial
Greenville, SC
Purpose Financial is looking for a talented, result-oriented, and innovative Elastic Observability Engineer to join the team!
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Senior Specialist, Commercial Quality Systems
Galderma Laboratories, LP
United States
- $84,800 to $106,000 USD / year
Added 3 mins ago
QC
Principal Systems Engineer (Job #AK-1031)
QuantumScape Corporation
CA
- $220,470 to $232,400 USD / year
Conceptualize, develop, and validate manufacturing equipment and process technology to enable scale manufacturing of the company’s solid-state lithium-metal batteries.
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Plant Engineer
ALACUS Air Liquide Large Industries U.S. LP
Nederland, TX
Candidates must have valid employment authorization in the U.S
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Senior DevSecOps
Vermont Information Processing
Remote, United States
- $170,000 to $200,000 USD / year
This role works closely with engineering, infrastructure, cloud, and security teams while providing guidance and mentorship to a junior Cloud Security Engineer located in India. The…
Added 4 mins ago
Manufacturing Engineer
System One
Latrobe, PA
Troubleshoot machine, tooling, process, and interrelated problems that arise during production runs
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Workstation Deployment Engineer
Thrive
Wixom, MI
…Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is…
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Senior Project Engineer 1
PCL Construction
Glendale, CA
As a Senior Project Engineer for PCL Construction Services, Inc. in Glendale, California, you’ll have the opportunity to lead innovative infrastructure projects that shape the future of…
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Reactor DFMA Engineer
System One
Bellevue, WA
Lead engineering strategies for reactor component fabrication, transportation, deployment, and assembly, including welding, examinations, pressure testing, and commissioning requirements.
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Lead Systems Engineer - Solid Rocket Motors (SRM)
X-Bow Systems
Huntsville, AL
As a Level 4 to 5 Lead Systems Engineer, you will serve as the technical authority and lead systems architect for development and production programs integral to X-Bow's success. This…
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Staff Decision Scientist, Direct Revenue (AI Native)
Life360
Remote, United States
…will provide clear guidance as you move through the interview…
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NPI Engineer Defense
HEXATRONIC ROCHESTER CABLE INC
Culpeper, VA
- $120,000 to $150,000 USD / year
Minimum 5 years of experience in product engineering, manufacturing engineering, NPI, or process engineering.
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Wichita, KS
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ASML US, LP. (US20)
Wilton, CT
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Support process improvements, Engineering testing, Lean Manufacturing and Quality improvements.
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Sr DevOps Developer - Wizard of Oz Slots
Zynga
Austin, TX · Chicago, IL
- $96,400 to $142,660 CAD / year
We have a well-rounded and tight-knit, distributed team with a healthy mix of engineering skill levels, and are looking to strengthen our team. We need a self-driven and motivated engineer…
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Software Engineer - Roy, Utah
Davidson Technologies, Inc.
Roy, UT
Davidson Technologies Inc. is seeking a Software Engineer onsite in Roy, Utah.
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Senior Project Manager - Land Development
GPAC
Tacoma, WA
- $110,000 to $130,000 USD / year
Professional Engineer (PE) license required
Added 10 mins ago
Lead Environmental Engineer
Bridgestone Americas Tire Operations, LLC
United States
Environmental Engineering focuses on designing engineering solutions to mitigate environmental hazards in the workplace and broader community including:
Added 10 mins ago
Electrical Engineer
Bridgestone Americas Tire Operations, LLC
United States
Bridgestone Americas Tire Operations is seeking an Electrical Engineer for its tire manufacturing facility located in Morrison, TN. You will support the Engineering team in researching,…

ServiceNow

Senior Staff Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each. The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural. The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees. Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness. Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said. AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it. Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock. Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring:

7+ years of software engineering, with a record of technical direction adopted beyond your immediate team. Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them. Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production. Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit. Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection. Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset. Effective, accountable use of AI coding assistants and agents. On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed. Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks. Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience. Preferred HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements. Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns. Contribution in a Forward deployment model to champion customer adoption. For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

ML
Research
Employee relations
Data modelling
Oracle Java
JavaScript
TypeScript
React
Case management
Payroll
Sales
ServiceNow

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Jobs in the United States