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Added 1 min ago
Vehicle Structures Engineer II
Relativity Space
Long Beach, CA
…where it’s early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of…
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End User Computing Manager
TEKsystems
New York, NY
- $200,000 to $225,000 USD / year
…infrastructure, and related EUS platforms without needing to personally engineer every solution.Operational Discipline: Improve incident follow-up, problem management, change readiness,…
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Hardware Engineer (General) 3
TEKsystems
Secaucus, NJ
- $65 to $75 USD / hour
…requirements, and access control policies.Operational Excellence & Process Improvement Develop and maintain documentation including rack elevations, network diagrams, deployment procedures,…
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MQ/ Kafka Automation Engineer
TEKsystems
Jersey City, NJ
- $89.74 USD / hour
Title: MQ/ Kafka Automation Engineer Rate: 89.74hr Location: Jersey City, NJ (Hybrid on site: 3 days per week) MUST WORK ON DIRECT W2 (No C2C) TEKsystems is seeking an experienced Systems…
Added 1 min ago
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Remote IP Network Engineer II (SD-WAN Palo Alto & Firewall Engineering)
TEKsystems
Atlanta, GA
- $50 to $61 USD / hour
TEKsystems is seeking an experienced IP Network Engineer II with a strong background in Palo Alto Networks Firewalls and PAN-OS SD-WAN to help design, implement, and support large-scale…
Added 1 min ago
ESHQ Manager
Evonik Active Oxygens LLC
Memphis, TN
Our success hinges on a diversity of ideas powered by people, not egos. Whether you’re a scientist or engineer, new to the team or established, in business, production, or anything in…
Added 1 min ago
Senior NPI Quality and Reliability Engineer III
Stored Energy Systems
Longmont, CO
The Senior NPI Quality and Reliability Engineer III leads new product introduction (NPI) and reliability improvement quality activities for SENS power conversion products. This role…
Added 2 mins ago
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Product Development Engineer
Orenco Systems
Sutherlin, OR
- $70,000 to $95,000 USD / year
Assess process capabilities and establish appropriate product tolerances.
Added 3 mins ago
Lead I&C System Engineer
GE Vernova
Wilmington, NC · Atlanta, GA
The I&C (Instrumentation & Controls) System Engineer works within the I&C Engineering team of the GE Hitachi (GEH) Engineering organization. The I&C team is responsible for designing and…
Added 3 mins ago
HQ Global Process Engineering Authority - Integrated Automation & Digital Manufacturing Architecture
GE Vernova
Greenville, SC · Charleroi, PA · Clearwater, FL · Grand Forks, ND · Pensacola, FL · Schenectady, NY · Wilmington, NC
The HQ Global Process Engineering Authority (GPEA) for Integrated Automation & Digital Manufacturing Architecture is the enterprise-wide architect for GE Vernova’s automation and digital…
Added 3 mins ago
Construction Project Manager
LLOYD COMPANIES INC
Rogers, AR
Work with owners, engineers and architects to value engineer projects.
Added 4 mins ago
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Material Handler
Empirical Systems Aerospace, Inc.
San Luis Obispo, CA
- $24 to $28 USD / hour
Maintains in-process inventory at work centers by delivering materials and supplies.
Added 4 mins ago
Staff Substation Engineer - Transmission & Distribution
Burns & McDonnell
Houston, TX
Must have excellent written and verbal communication skills and strong analytical and problem- solving skills
Added 5 mins ago
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Project Engineer
Murray Company Mechanical Contractors
Cypress, CA
- $77,000 to $87,000 USD / year
Must have sufficient visual acuity to read printed and digital documents
Added 5 mins ago
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Project Engineer
Murray Company Mechanical Contractors
Los Angeles, CA
- $77,000 to $87,000 USD / year
Must have sufficient visual acuity to read printed and digital documents
Added 5 mins ago
Manufacturing & Industrial Engineer
Riverside Mfg LLC
Fort Wayne, IN
The Manufacturing & Industrial Engineer is responsible for developing, optimizing, and controlling manufacturing processes to ensure efficient, high-quality, and cost-effective production.…
Added 6 mins ago
Senior Engine Performance Simulation Engineer
Mossville, IL
We are seeking a Senior Engine Performance Simulation Engineer. This person will act as an engine and aftertreatment system performance simulation engineer, responsible for the development…
Added 6 mins ago
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Civil Project Engineer - Public Works
Tait & Associates, Inc.
Loveland, CO
- $75,000 to $95,000 USD / year
Engineer the change you want to see - submit your application today!
Added 6 mins ago
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Civil Project Engineer
Tait & Associates, Inc.
Loveland, CO
- $75,000 to $95,000 USD / year
Engineer the change you want to see - submit your application today!
Added 6 mins ago
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Civil Design Engineer - Land Development
Tait & Associates, Inc.
Loveland, CO
- $60,000 to $80,000 USD / year
TAIT’s Loveland, CO office seeks a Civil Design Engineer to support land-development projects from preliminary layout through final plan production. You’ll tackle grading, drainage…
Added 6 mins ago
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Civil Design Engineer
Tait & Associates, Inc.
Loveland, CO
- $60,000 to $80,000 USD / year
TAIT’s Loveland, CO office seeks a Civil Design Engineer to support land-development projects from preliminary layout through final plan production. You’ll tackle grading, drainage…
Added 6 mins ago
Quality Assurance (QA) Automation Engineer
Peraton
Falls Church, VA · Joint Base Lewis-McChord, WA · Aurora, CO · San Antonio, TX
We are seeking a Quality Assurance (QA) Automation Engineer to join our QA Engineering team and maintain scalable automated test frameworks using industry best practices. A QA Automation…
Added 6 mins ago
Developer ETL - Cloud Data Engineer - Level 2
Duke Careers
Durham, NC
The following measures can help create a fair and comprehensive evaluation process for promotions, ensuring that the most deserving employees are recognized and given opportunities to…
Added 8 mins ago
CO
Traffic Control Coordinator
City of Maricopa
Maricopa, AZ
- $32.05 to $38.46 USD / hour
…significant issues or interpretation questions to the City Engineer or…
Added 9 mins ago
Staff Software Engineer, Streaming and Workflows
SoFi
Seattle, WA
As a Staff Software Engineer (IC4) on the Streaming & Workflows (SAW) team, you will serve as the dedicated company-wide technical owner and architect for SoFi’s distributed Workflow…

ServiceNow

Senior Staff Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each. The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural. The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees. Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness. Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said. AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it. Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock. Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring:

7+ years of software engineering, with a record of technical direction adopted beyond your immediate team. Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them. Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production. Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit. Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection. Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset. Effective, accountable use of AI coding assistants and agents. On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed. Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks. Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience. Preferred HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements. Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns. Contribution in a Forward deployment model to champion customer adoption. For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ML
Research
Employee relations
Data modelling
Oracle Java
JavaScript
TypeScript
React
Case management
Payroll
Sales
ServiceNow

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Jobs in the United States