Jobs in the United States

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Reliability Service Engineer - Wholesale Lending
Barclays Services Corpor
United States
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Added 1 min ago
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Senior Cost Engineer- Natural Resources Construction
Turner & Townsend
Houston, TX
- $135,000 to $155,000 USD / year
Turner & Townsend is seeking a Senior Cost Engineer to support our Oil & Gas Pipeline client. This role requires a highly experienced, analytical, and strategic professional responsible for…
Added 2 mins ago
Electrical Superintendent - Solar - Texas
Black & Veatch Family of Companies
Segno, TX
…interpretation of technical requirements. Provides technical data and information as required to direct hire workforce. Ensures compliance by workforce to all standards, procedures and…
Added 3 mins ago
Senior Mechanical Engineer, Anduril Expeditionary Systems
Anduril Industries
Costa Mesa, CA
…OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is…
Added 3 mins ago
Senior Machine Learning Engineer (Applied Intelligence)
Anduril Industries
Santa Ana, CA
…OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is…
Added 3 mins ago
Mechanical Engineer, Anduril Expeditionary Systems
Anduril Industries
Costa Mesa, CA
…OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is…
Added 5 mins ago
GL
Senior Specialist, Commercial Quality Systems
Galderma Laboratories, LP
United States
- $84,800 to $106,000 USD / year
Added 5 mins ago
Plant Engineer
ALACUS Air Liquide Large Industries U.S. LP
Nederland, TX
Candidates must have valid employment authorization in the U.S
Added 8 mins ago
Lead Systems Engineer - Solid Rocket Motors (SRM)
X-Bow Systems
Huntsville, AL
Expertise in aerospace data management, configuration management, and baseline control workflows.
Added 11 mins ago
AU
Cleanroom Assembly Technician - CWW Nights
ASML US, LP. (US20)
Wilton, CT
- $22 to $41 USD / hour
…Discuss any changes with the Production Technician, Production…
Added 11 mins ago
Senior ServiceNow CMDB Engineer
LIGHTFEATHER IO LLC
Washington, DC · Alexandria, VA
Implement the CMDB, including CI class and data model design aligned to the Common Service Data Model (CSDM), Discovery configuration, and identification and reconciliation rules
Added 12 mins ago
Field Engineer (Mission Critical Traveling)
Veit & Company, Inc
Remote, United States
Must have a valid driver’s license and an acceptable motor vehicle driving record (MVR)
Added 12 mins ago
Full Stack Engineer, Business Systems
Verkada
San Mateo, CA
…come up with technical solutions. Our team is the custodian of data that is used by sales, order, finance, support teams. We emphasize automation over operation, metrics over anecdotes,…
Added 13 mins ago
Process Engineer (Monoshell)
Howmet Aerospace
Wichita Falls, TX
The Process Engineer position will be in our Wichita Falls, Texas facility and will support manufacturing through process control, improvement initiatives, and assume direct responsibility…
Added 14 mins ago
Staff Technical Product Manager, Autonomous Workforce
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 14 mins ago
Senior Staff Technical Product Manager, Autonomous Workforce
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 14 mins ago
Senior Staff Software Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 15 mins ago
Security Engineer
MANTECH
Doral, FL
Must hold a current/active TS/SCI security clearance
Added 15 mins ago
Assistant/Associate Professor of Chemical Engineering
Texas A&M University - Texarkana
Texarkana, TX
…mechanics, heat and mass transfer, reaction engineering, process control, and process design. Areas of distinction will include forest products and pulp and paper, lithium-rich brines,…
Added 16 mins ago
P
Software Integration Test Engineer - Autonomous Vehicle Program
PACCAR
Kirkland, WA
- $90,400 to $141,800 USD / year
PACCAR Electronics is seeking a motivated and technically curious Software Integration Test Engineer to join our Autonomous Vehicle Program in Kirkland, WA. In this role, you will be…
Added 16 mins ago
Senior Mechatronics Test Engineer
Astranis
San Francisco, CA
…partner for buyers with stringent requirements for uptime, data security, network visibility, and…
Added 16 mins ago
SO
Senior Data Center Infrastructure Engineer (Remote from anywhere in Colorado)
State of Colorado
CO
- $105,000 to $120,000 USD / year
Our next Senior Data Center Infrastructure Engineer will be a senior technical expert and design authority for the shared enterprise network services the team provides to 20 member…
Added 16 mins ago
ID
Data Engineer
IDEXX Distribution, Inc.
United States
- From $130,000 USD / year
As a Data Engineer on the Medical Data Insights team, you will build and maintain the data pipelines, models, and tools that turn IDEXX medical data into trusted, analysis-ready assets. You…
Added 16 mins ago
Senior Engineer, Cybersecurity
LPL Financial Corp
United States
Applicants must have valid U.S
Added 17 mins ago
C
Senior Director, Data Center Design & Engineering
CleanSpark
GA
- $200,000 to $250,000 USD / year
CleanSpark (Nasdaq: CLSK), is a market-leading data center developer with a proven track record of success. We control a portfolio of more than 1.8 GW of power, land, and data centers…

ServiceNow

Senior Staff Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each. The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural. The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees. Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness. Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said. AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it. Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock. Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring:

7+ years of software engineering, with a record of technical direction adopted beyond your immediate team. Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them. Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production. Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit. Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection. Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset. Effective, accountable use of AI coding assistants and agents. On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed. Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks. Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience. Preferred HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements. Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns. Contribution in a Forward deployment model to champion customer adoption. For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ML
Research
Employee relations
Data modelling
Oracle Java
JavaScript
TypeScript
React
Case management
Payroll
Sales
ServiceNow

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Jobs in the United States