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Added 1 min ago
Software Dev QA Engineer (Early Career/NPI)
Fortinet
Sunnyvale, CA
…models, platform architectural updates, and hardware/software integration modules before they enter the…
Added 4 mins ago
Senior Flight Test Engineer
Auterion
Manassas, VA
…team tests, validates and demonstrates multi-platform unmanned systems for enterprise and government customers, on schedule and with uncompromising…
Added 4 mins ago
Senior Engineer - Electrical
Qualus
Remote, United States
Power your future with Qualus as a Senior Electrical Engineer.
Added 5 mins ago
Control System Engineer
Arcadis
White Plains, NY · New York, NY · NY
This is an exciting opportunity for an I&C Systems Engineer with experience in industrial control systems, process automation, and SCADA system integration and networking to join our team.…
Added 5 mins ago
Propulsion Base Software Low Level Driver Engineer
Stellantis
Auburn Hills, MI
The Propulsion Base Software Low-Level Driver Engineer is responsible for the design, development, integration, and validation of low-level driver software for propulsion and electrified…
Added 5 mins ago
Propulsion Base Software Low Level Driver Engineer
Stellantis
Auburn Hills, MI
The Propulsion Base Software Low-Level Driver Engineer is responsible for the design, development, integration, and validation of low-level driver software for propulsion and electrified…
Added 6 mins ago
AC
Systems Engineer - Senior
Assured Consulting Solutions
Springfield, VA · Chantilly, VA
- $160,000 to $185,000 USD / year
We are seeking a highly motivated Senior Systems Engineer to join our team. Senior Systems Engineers will be responsible for overseeing engineering activities of an organization's…
Added 6 mins ago
Voice and Data Engineer I, II, III, or Senior
Tri-State Generation and Transmission Association, Inc.
Frederick, CO
…encompasses hands-on engineering for voice, data, and industrial systems integration. It ensures network reliability, scalability, and security while aligning with the organization’s…
Added 6 mins ago
SecDevOps Pipeline Developer ** (Ft Gordon)
FGS LLC
Augusta, GA
Build, secure, and maintain continuous integration/continuous delivery (CI/CD) pipelines.
Added 8 mins ago
Software Engineer – Emulation and Automated Test
Intuitive
Sunnyvale, CA
Maintain operation of automated test rigs. The primary task involves debugging the integration of multiple software systems within the test rig.
Added 8 mins ago
Lead Software Engineer - Disputes IT - ServiceNow FSO
Fifth Third Bank, National Association
Cincinnati, OH · Virtual, OH
Experience integrating ServiceNow with enterprise systems and external platforms using APIs, authentication mechanisms, and asynchronous integration patterns.
Added 9 mins ago
Senior DevSecOps / CI/CD Engineer
Peraton
Chantilly, VA
We are seeking a Senior DevSecOps / CI/CD Engineer to lead the architecture, development, and continuous improvement of secure software delivery pipelines for a mission-critical enterprise…
Added 9 mins ago
DevSecOps / CI/CD Engineer
Peraton
Chantilly, VA
Peraton is seeking a DevSecOps / CI/CD Engineer to design, implement, and maintain secure software delivery pipelines for a mission-critical enterprise platform supporting an Intelligence…
Added 9 mins ago
Junior DevSecOps / CI/CD Engineer
Peraton
Chantilly, VA
We are seeking a Junior DevSecOps / CI/CD Engineer to support the development, automation, and maintenance of secure software delivery pipelines for a mission-critical enterprise platform…
Added 10 mins ago
Photonic Engineer, Platforms Infrastructure
Google
Sunnyvale, CA
…cutting-edge custom hardware designed and made in-house. As a hardware engineer, you will design and build the systems that are the heart of the world's largest and most powerful computing…
Added 10 mins ago
Sr. Design and Release Engineer - Seating
Re:Car, Inc
Troy, MI
Lead the development of cost, weight, and functionally efficient Seat Complete systems including integration of JIT components, Foam, Trim, Structures, Heat and Vent.
Added 10 mins ago
Sr. Engineer, Controls and Automation
MCA - Alpolic
Chesapeake, VA
The Sr. Engineer, Controls and Automation provides senior-level plant engineering leadership for electrical power, controls, automation, operational technology (OT), SCADA, and…
Added 11 mins ago
CP
Advanced Solutions 5G RF Engineer
Cellco Partnership
Basking Ridge, NJ · Irving, TX · Cary, NC · Temple Terrace, FL
- $74,000 to $142,000 USD / year
As the Senior 5G RF Engineer for the WCC Advanced Solutions Team, you will serve as the primary RF engineering resource responsible for designing private LTE/5G and in-building systems…
Added 11 mins ago
Tier 3 Platform Engineer SME
Peraton
Chantilly, VA
Peraton is seeking a Platform Engineer Subject Matter Expert (SME) to provide senior technical leadership for the operation, engineering, and sustainment of a mission-critical enterprise…
Added 11 mins ago
Senior Tier 3 Platform Engineer
Peraton
Chantilly, VA
Peraton is seeking a Senior Platform Engineer to lead technical implementation, operation, and sustainment activities for a mission-critical enterprise software platform supporting an…
Added 12 mins ago
Systems Engineer II, Enterprise Services (446G)[235]
Cobb County School District
GA
POSITION TITLE: Systems Engineer II, Enterprise Services
Added 15 mins ago
Lead Engineer - Metallic Materials Behavior
General Electric Company
United States
Execute, with guidance from senior engineering resources, the analysis, design, test, or integration required to define and support assigned components, assemblies, or systems that meet…
Added 16 mins ago
Senior Project Manager
Savannah River National Laboratory
Aiken, SC
Direct integration of conceptual design, preliminary and final design, procurement, construction, testing, commissioning, readiness activities, turnover, and closeout.
Added 17 mins ago
Principal Software Engineer
LEI LAZEL, Inc.
Remote, United States
ExploreK12 Literacy is looking for a Principal Software Engineer who combines deep technical expertise, strong engineering judgment, and hands-on execution.
Added 24 mins ago
Software Engineer
Composite Energy Technologies Inc
Bristol, RI
Position for a C++ Software Engineer to develop and integrate software for unmanned underwater vehicle platforms. Individual will work across the entire robotics stack from device and…

ServiceNow

Senior Staff Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each. The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural. The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees. Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness. Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said. AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it. Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock. Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring:

7+ years of software engineering, with a record of technical direction adopted beyond your immediate team. Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them. Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production. Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit. Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection. Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset. Effective, accountable use of AI coding assistants and agents. On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed. Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks. Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience. Preferred HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements. Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns. Contribution in a Forward deployment model to champion customer adoption. For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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