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Software Dev QA Engineer (Early Career/NPI)
Fortinet
Sunnyvale, CA
…forefront of hardware and platform innovation. As the specialized verification team for new product launches, we are the first to get hands-on access to next-generation FortiGate hardware…
Added 4 mins ago
Propulsion Base Software Low Level Driver Engineer
Stellantis
Auburn Hills, MI
The Propulsion Base Software Low-Level Driver Engineer is responsible for the design, development, integration, and validation of low-level driver software for propulsion and electrified…
Added 4 mins ago
Propulsion Base Software Low Level Driver Engineer
Stellantis
Auburn Hills, MI
The Propulsion Base Software Low-Level Driver Engineer is responsible for the design, development, integration, and validation of low-level driver software for propulsion and electrified…
Added 4 mins ago
Propulsion Base Software Communications Sr Engineer
Stellantis
Auburn Hills, MI
We are seeking a highly motivated Core/Base Embedded Software Engineer to join our team responsible for the development of Base software for Propulsion domain Modules. The role involves…
Added 5 mins ago
P
Intern - Software Engineer (Summer 2027)
Plexus
Neenah, WI · Neenah
- $23 to $27 USD / hour
Develop and execute software design verification test plans per requirements specifications to ensure software meets the requirements
Added 8 mins ago
Software Engineer – Emulation and Automated Test
Intuitive
Sunnyvale, CA
The Multiport Software Group within Intuitive has an immediate opening for a Software Engineer to support automated test and the internal da Vinci emulator. You will be on the team…
Added 9 mins ago
Sr. Design and Release Engineer - Seating
Re:Car, Inc
Troy, MI
A dynamic, experienced Senior Design Release Engineer, Seat Complete to join our growing team.
Added 9 mins ago
Sr. Engineer, Controls and Automation
MCA - Alpolic
Chesapeake, VA
The Sr. Engineer, Controls and Automation provides senior-level plant engineering leadership for electrical power, controls, automation, operational technology (OT), SCADA, and…
Added 11 mins ago
Senior Backend Engineer (AI Agent Platform)
ioet
Remote, United States
At ioet, a leading software company with a talented team across LATAM, we provide Software Engineering as a service to clients worldwide. Join us for exciting professional challenges,…
Added 16 mins ago
LM
Electrical Engineer I
Louisville Metropolitan Sewer District
Louisville, KY
- $33.07 to $50.86 USD / hour
…meetings. Assists in the development of cost estimates and cost verification for MSD project managers and…
Added 19 mins ago
IG
RF/Software Engineer
Insight Global
Dayton, OH
- From $48 USD / hour
A government-supporting organization is seeking an RF/Software Test Engineer to support the verification and testing of an RF/FPGA-based system. This person will work closely with an FPGA…
Added 23 mins ago
Sr Electronics Engineer
Albers Aerospace
McKinney, TX
Albers Aerospace is seeking a highly motivated Senior Electronics Engineer to support the detailed design, development, integration, and testing of advanced electronic systems for defense…
Added 26 mins ago
Staff Software Engineer
Neumo Holdings LLC
VA · Waite Park, RI · TX · OH · IL
The Staff Software Engineer is the technical lead for key projects on Neumo’s Records platform (Land Records, Vital Records and Search). County recorders and clerks use Records to record…
Added 26 mins ago
Sr. Software Engineer
Neumo Holdings LLC
Decorah, IA · VA · IL · CA · AL
Senior Software Engineer, Records Platform (T3)
Added 27 mins ago
Civil Engineering Manager
RRC POWER AND ENERGY
Remote, United States
Strong proficiency in civil engineering software (AutoCAD Civil 3D, GIS, etc.).
Added 28 mins ago
Systems Test Solutions Engineer
BAE Systems
Nashua, NH
…throughout the product lifecycle, to include Development Design Verification Testing, Production In-Process Testing/Acceptance Test Testing/Environmental Stress Screening, and Sustainment…
Added 28 mins ago
Network Engineer II
Dartmouth College
NH
Individuals in the Network Engineer role are responsible for the secure design, implementation, and operation of Dartmouth’s campus network. This responsibility includes all wired and…
Added 29 mins ago
Senior Scientific Software Engineer
RE/SPEC Inc.
Remote, United States
RESPEC is seeking a Senior Scientific Software Engineer to support scientific computing work for a large National Laboratory. You’ll help sustain and modernize computational modeling…
Added 34 mins ago
Torque Management Controls Engineer
Stellantis
Auburn Hills, MI
The Electrified Powertrain Controls Engineer will contribute to the development and delivery of electrified powertrain control systems within the CoE of PRC Electrified Propulsion Controls.
Added 36 mins ago
Lead Telemetry System Engineer, Low Voltage
BETA Technologies
South Burlington, VT
The Lead Telemetry System Engineer owns the design, integration, release, and lifecycle of BETA’s aircraft telemetry and flight-test data-collection systems. This person leads the hardware…
Added 36 mins ago
06762 - Engineer Senior Project Management
VDOT
Suffolk, VA
Responsible Charge Engineer: Fulfill duties as responsible charge engineer in compliance with policies, procedures and the Code of Virginia.
Added 39 mins ago
Senior Software Engineer, Accounts - Core
Fanatics Betting & Gaming
NY
We are seeking a Senior Software Engineer to build and maintain the scalable, highly available, and compliant Java services behind the account lifecycle. This is a hands-on engineering role…
Added 45 mins ago
A
Senior Power Electrical Engineer - Medium & Low Voltage Distribution
AECOM
Orange, CA
- $120,000 to $200,000 USD / year
AECOM is seeking a Senior Power Electrical Engineer specializing in Medium and Low Voltage Distribution to join our team in Orange, California. This is an exciting opportunity for an…
Added 46 mins ago
Mid Career Spaceflight Hardware Propulsion Engineer P3 – Space Systems
Oceaneering
Houston, TX · Clear Lake Shores, TX
…dynamic team as an Mid Career Spaceflight Hardware Propulsion Engineer and become a vital contributor to support NASA as an Oceaneering Teammate on the JSC Engineering, Technology, and…
Added 50 mins ago
Space Systems Engineer (Senior)
KBR
Washington, DC
The Space Systems Engineer serves as a critical position responsible for the system-wide management and technical execution of complex spacecraft programs. The position provides leadership…

ServiceNow

Senior Staff Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each. The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural. The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees. Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness. Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said. AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it. Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock. Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring:

7+ years of software engineering, with a record of technical direction adopted beyond your immediate team. Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them. Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production. Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit. Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection. Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset. Effective, accountable use of AI coding assistants and agents. On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed. Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks. Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience. Preferred HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements. Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns. Contribution in a Forward deployment model to champion customer adoption. For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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