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Senior Network Engineer
Global Outsourcing Svcs
CHARLESTON, SC
We are seeking an experienced Senior Network Engineer to design, implement, and operate our global network infrastructure across on-premises data centers and cloud environments. This role…
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Senior Project Manager
Savannah River National Laboratory
Aiken, SC
Coordinate engineering, construction, operations, nuclear safety, quality assurance, environmental compliance, safeguards/security, and other supporting functions.
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Packaging Engineer Co-op Intern
Fanatics Collectibles
Sunnyvale, TX
Join the team behind the fan experience at Fanatics Collectibles! As a Packaging Engineer Co-op, reporting to the Director of Package Engineering, you’ll dive into the world of innovative…
Added 1 min ago
Civil Engineering Manager
RRC Power and Energy
Remote, United States
RRC is seeking a talented Civil Engineering Manager to help us build the future of U.S. energy production from our Austin/Round Rock Texas office. RRC is a multi-disciplinary engineering…
Added 1 min ago
Metallurgist
KGHM, International Ltd
Ely, Nevada, NV
Three (3) to five (5) years of progressive metallurgical, mineral processing, or process engineering experience.
Added 1 min ago
Principal Software Engineer
LEI LAZEL, Inc.
Remote, United States
ExploreK12 Literacy is looking for a Principal Software Engineer who combines deep technical expertise, strong engineering judgment, and hands-on execution.
Added 4 mins ago
Lead Software Engineer - Agentic Data Quality Platform
JPMC page
Plano, TX
As a Lead Software Engineer at JPMorganChase within the Asset & Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading…
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Data Analytics Engineer
Shaw Industries Inc.
Dalton, GA
Shaw Industries is seeking an Analytics Engineer to join our Residential Enablement and Insights team in Dalton, GA. This role sits at the intersection of business strategy, advanced…
Added 5 mins ago
Electrical Subject Matter Expert (SME)
Salute Inc.
Dallas, TX · Royse City, TX
…facility. Operating in partnership with the Critical Facility Lead Engineer (Lead CFE), the SME owns technical standards and procedural architecture (SOP/MOP/EOP), while providing technical…
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Design Engineer
Kinetic Infrastructure Group Website
Baton Rouge, LA
…it an excellent environment for someone eager to grow their engineering…
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Design Engineer
Kinetic Infrastructure Group Website
Baton Rouge, LA
…it an excellent environment for someone eager to grow their engineering…
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Staff Design Engineer, Stormwater
Contech Engineered Solutions LLC
Clackamas, OR
As a Stormwater Staff Engineer at Contech, you will play a key role in maintaining our civil engineering client relationships by assisting them with the design and implementation of…
Added 5 mins ago
Staff Design Engineer, Stormwater
Contech Engineered Solutions LLC
Clackamas, OR
As a Stormwater Staff Engineer at Contech, you will play a key role in maintaining our civil engineering client relationships by assisting them with the design and implementation of…
Added 5 mins ago
Technical Sales Engineer, Bridge
Contech Engineered Solutions LLC
Denver, CO
…and a deep understanding of structural products in the civil engineering industry, we encourage you to apply for the Technical Sales & Promotions Engineer. Your expertise will be pivotal in…
Added 5 mins ago
Stormwater Product Development Design Engineer
Contech Engineered Solutions LLC
West Chester, OH
…of stormwater treatment solutions. As a Product Development Engineer, you’ll be at the forefront of innovation - designing, developing, and testing new products that directly impact…
Added 5 mins ago
Intern, Civil/Structural Engineering
Contech Engineered Solutions LLC
West Chester, OH
Are you a future engineer eager to gain hands-on experience in a dynamic, industry-leading environment? Contech Engineered Solutions is looking for an Engineering Intern to join our team in…
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Intern, Civil/Structural Engineering
Contech Engineered Solutions LLC
Mansfield, TX
Are you a future engineer eager to gain hands-on experience in a dynamic, industry-leading environment? Contech Engineered Solutions is looking for an Engineering Intern to join our team in…
Added 5 mins ago
Staff Design Engineer, Stormwater
Contech Engineered Solutions LLC
Linthicum Heights, MD
As a Stormwater Staff Engineer at Contech, you will play a key role in maintaining our civil engineering client relationships by assisting them with the design and implementation of…
Added 5 mins ago
Staff Design Engineer, Stormwater
Contech Engineered Solutions LLC
West Chester, OH
As a Stormwater Staff Engineer at Contech, you will play a key role in maintaining our civil engineering client relationships by assisting them with the design and implementation of…
Added 5 mins ago
Design Engineer, Structural
Contech Engineered Solutions LLC
West Chester, OH
At Contech Engineered Solutions, we are a leading force in the world of structural engineering. We work closely with sales personnel, consulting engineers, contractors, and customers to…
Added 5 mins ago
Welding Engineer Intern - AAT
Austal USA Advanced Technologies, Inc.
Danville, VA
REPORTS TO: Sr Weld Process Engineer Additive Manufacturing - AAT
Added 6 mins ago
Senior Project/Product Manager - Business Transformation (Contract, Remote)
INFUSE
Boca Raton, FL
We are seeking an experienced Product Manager to lead internal systems, automation initiatives, and business process transformation projects from an initial business problem through…
Added 8 mins ago
MT
Junior Engineer - Signal Design
Metropolitan Transportation Authority
Queens, NY
- $38.12 to $46.34 USD / hour
…develop the employee for future management positions within the Engineering Signal Design Department. The participant will work with a mentor and be assigned tasks with metrics that shall…
Added 8 mins ago
HI
Environmental Engineer II
HydroGeoLogic, Inc
Reston, VA
- $74,895 to $112,343 USD / year
HGL (HydroGeoLogic, Inc.) currently has a position open for an experienced Environmental Engineer II based out of our Reston, VA headquarters. This position will support U.S. Environmental…
Added 8 mins ago
HI
Senior Environmental Engineer (Engineer IV)
HydroGeoLogic, Inc
Philadelphia, PA
- $103,142 to $159,870 USD / year
HGL (HydroGeoLogic, Inc.) currently has a position open for an experienced Senior Environmental Engineer supporting our Philadelphia, PA office in Conshohocken. The Senior Environmental…

ServiceNow

Senior Staff Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each. The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural. The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees. Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness. Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said. AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it. Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock. Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring:

7+ years of software engineering, with a record of technical direction adopted beyond your immediate team. Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them. Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production. Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit. Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection. Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset. Effective, accountable use of AI coding assistants and agents. On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed. Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks. Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience. Preferred HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements. Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns. Contribution in a Forward deployment model to champion customer adoption. For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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