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Studio Producer
Tactacam
Remote, United States
At Tactacam, we are a rapidly growing team of tech innovators, trail-blazers, and outdoor enthusiasts working to engineer the outdoors! We are proud to be a market-leading outdoor camera…
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Senior iOS App Development Engineer - Services Special Project
Apple
Cupertino, CA
…by Generative AI. We are looking for a senior iOS frameworks engineer to design and build the foundational on-device systems that power features across Apple's services ecosystem - from…
Added 1 min ago
Azure Databricks Engineer
Infosys
United States
⦁ Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
Added 1 min ago
FY27 Intern - Digital Design Engineering Internship - Canada (16 months)
ON, CA
As a Digital Design Engineer Intern, you’ll join a collaborative design team and contribute to the development of connectivity products. With guidance from experienced engineers, you’ll…
Added 1 min ago
Engineer
ON, CA
…a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or…
Added 1 min ago
Hardware Design Engineer
Advanced Micro Devices, Inc
Santa Clara, CA
As a Principal CAD PCB Physical Design Engineer in the Network Technology Solutions Group, NTSG, you will be responsible for the PCB physical design and the technology development for AMD…
Added 1 min ago
Project Manager/Program Director, Transportation Engineering
Parsons Transportation Group
IL
Expertise in the preparation of project initiation, approval, and design documents, including project study reports, project reports, and plans, specifications, and estimates.
Added 2 mins ago
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Production Operator, Module Operations
Silfab Solar
Fort Mill, SC
- Up to $18 USD / hour
Our state-of-the art facilities in the US and Canada engineer and design the latest generation of solar products and utilize advanced manufacturing technology to produce high-efficiency PV…
Added 2 mins ago
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Senior Security Operations Engineer
Cohere
San Francisco, CA
- $215,000 to $260,000 USD / year
As a Senior Security Operations Engineer you will:
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Test Engineer (Contractor)
TransMedics, Inc.
Andover, MA
Support Engineering team and Production team efforts to identify opportunities to streamline production through process, test and product design changes.
Added 4 mins ago
Senior Design Engineer
Barber-Nichols, Inc.
CO
The Senior Design Engineer is a technical leader specializing in mechanical design, CAD modeling, and drawing creation for custom turbomachinery (pumps, turbines, compressors, etc.). This…
Added 4 mins ago
Industrial Network Engineer – OT AI Enablement
Strategic Staffing Solutions
Houston, TX
The engineer will partner with AI development teams, OT operations, cybersecurity, cloud engineering, infrastructure, and network architecture teams to ensure AI solutions can be securely…
Added 4 mins ago
Industrial Network Engineer – OT AI Enablement
Strategic Staffing Solutions
Houston, TX
The engineer will partner with AI development teams, OT operations, cybersecurity, cloud engineering, infrastructure, and network architecture teams to ensure AI solutions can be securely…
Added 5 mins ago
Forward Deployed Engineer – Operational Intelligence Practice
INSOURCE SOFTWARE SOLUTIONS INC.
Remote, United States
The Forward Deployed Engineer will build and deploy industrial data and AI solutions for the InSource Solutions Group Operational Intelligence (OI) Practice, a new consulting practice…
Added 5 mins ago
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Software Quality Engineer
ZipLiens
Franklin, TN
- $77,000 to $104,000 USD / year
Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. Our work helps law firms operate more efficiently and helps…
Added 6 mins ago
EM
Electrical Engineer
Engineered Materials Solutions
Attleboro, MA
- $95,000 to $110,000 USD / year
Engineered Materials Solutions is seeking an Electrical Engineer to join our dynamic manufacturing team. The ideal candidate will play a crucial role in designing, developing, and…
Added 6 mins ago
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Product Engineer
Actalent
Lockport, NY
- $90,000 to $115,000 USD / year
Job Title: Product EngineerJob DescriptionThe Product Engineer supports testing and validation of HVAC and heat exchanger products, ensuring performance meets engineering and customer…
Added 6 mins ago
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Application Engineer
Actalent
Greenville, SC
- $43.7 to $48.7 USD / hour
Job Title: Application Engineer Windows Virtual Desktop (VDI)Job DescriptionThis role serves as the primary technical owner of the Windows Virtual Desktop Infrastructure (VDI) for an…
Added 6 mins ago
Packaging Engineer
Actalent
Warren, MI
Job Title: Packaging Engineer Vehicle ProgramsJob DescriptionThe Packaging Engineer for Vehicle Programs develops, validates, and implements specialized containers used to ship components…
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Compartment Manufacturing Engineer
Actalent
Warren, MI
- $40 to $50 USD / hour
…assess dynamic and static studies, virtual reality reviews, process virtual builds, assess ergonomic impacts, support prototype builds, and other activities to ensure designs meet…
Added 6 mins ago
Mechanical Design Engineer
Actalent
Birmingham, MI
Job Title: Mechanical Design Engineer / CAD DesignerJob DescriptionThis full-time Mechanical Design Engineer / CAD Designer role focuses on creating precise 3D models and detailed 2D…
Added 6 mins ago
Mechanical Engineer
Actalent
Morristown, TN
Job Title: Mechanical EngineerJob DescriptionWe are seeking a highly skilled Mechanical Engineer with significant experience in 3D Modeling and CAD. The ideal candidate will have experience…
Added 6 mins ago
Pre Production Engineer
Actalent
Lebanon, KY
Job Title: Pre-Production / Roll Forming EngineerJob DescriptionThe Pre-Production / Roll Forming Engineer utilizes advanced engineering, manufacturing process knowledge, and data analysis…
Added 6 mins ago
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Manufacturing Engineer
Actalent
Merrill, WI
- $33.6 to $40 USD / hour
Job Title: Manufacturing EngineerJob DescriptionThis Manufacturing Engineer role focuses on developing, optimizing, and supporting metal manufacturing processes within a high-volume…
Added 6 mins ago
Mechanical Design Engineer
Actalent
Jeffersontown, KY
Job Title: Mechanical Design Engineer / CAD Designer-DrafterJob DescriptionThis role focuses on transforming engineering concepts, redlined drawings, and standard product designs into…

ServiceNow

Senior Staff Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each. The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural. The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees. Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness. Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said. AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it. Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock. Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring:

7+ years of software engineering, with a record of technical direction adopted beyond your immediate team. Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them. Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production. Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit. Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection. Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset. Effective, accountable use of AI coding assistants and agents. On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed. Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks. Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience. Preferred HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements. Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns. Contribution in a Forward deployment model to champion customer adoption. For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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