Jobs in the United States

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Added 2 mins ago
Senior Electrical Engineer - Federal
P2S
Seattle, WA
Are you a Senior Electrical Engineer with experience in Federal/Ports looking to grow your career?
Added 13 mins ago
SO
Engineering Assistant 2 (PCN 252440)
State of Alaska
Juneau, AK
- $40.86 USD / hour
Under general supervision, the Engineering Assistant 2 (EA 2) assists the Regional Quality Assurance Engineer (QAE) in providing materials engineering support for a variety of engineering…
Added 32 mins ago
Senior Director, Software and Quality Engineering
OneStream
United States
Added 33 mins ago
Sr Tech Support Engineer MI -1 (for medical imaging devices)
Fujifilm
Jefferson City, MO
The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue…
Added 38 mins ago
EC
Senior Project Engineer
Eaton Corporation
Wilsonville, OR
- $104,000 to $152,000 USD / year
Eaton’s ES AMER NAS division is currently seeking a Senior Project Engineer. This is a hybrid role located in Chandler, AZ; City of Industry, CA; Las Vegas, NV; Pleasanton, CA; Roseville,…
Added 38 mins ago
Mechanical Engineer
US Army Civilian Human Resources Agency
Portland, OR
…education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Mechanical Engineer: A. Degree:…
Added 38 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Salem, OR
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 38 mins ago
EG
AI Automation Analyst
Eliassen Group
Salem, OR
- $70 to $75 USD / hour
…systems, leveraging Python, UI Path RPA, Workato, and GenAI to re-engineer workflows, reduce waste, and improve expert experiences. The engagement is a 12-month remote assignment working…
Added 56 mins ago
L
Combat Management Systems Engineer
Lyntris
San Diego, CA
- $120,000 to $160,000 USD / year
We are seeking a Combat Management Systems Engineer to support the design, integration, testing, and validation of combat management systems, tactical command-and-control capabilities, and…
Added 58 mins ago
TT
Senior Security Engineer
True Talent Solutions Partners
San Francisco, CA
- $190,000 to $250,000 USD / year
Join a growing AI-focused fintech team as a hands-on Senior Security Engineer, owning and advancing application security in a regulated banking environment. This individual contributor role…
Added 58 mins ago
CO
Director of Community Development Department
County of Del Norte, CA
Crescent City, CA
- $127,048 to $178,770 USD / year
…are encouraged, but will not be accepted in lieu of required application materials. Applications which are incomplete as of the final date to apply will be eliminated from consideration.…
Added 1 hour ago
SUPERVISORY MECHANICAL ENGINEER
United States Fleet Forces Command
Naval Shipyard, VA
Added 1 hour ago
Senior Principal Process Engineer
Northrop Grumman
Radford, VA
Must possess a valid driver’s license (Real ID)
Added 1 hour ago
Electrical Systems Engineer
Northrop Grumman
Stafford, VA
Northrop Grumman Defense Systems is seeking an Electrical Systems Engineer to work for our Whisper program at a government customer site in Stafford, Virginia.
Added 1 hour ago
Senior Systems Integration Engineer - Secret
Parsons Corporation
Centreville, VA
Must have an active Secret clearance · Must have a Valid US Passport
Added 1 hour ago
Software Test Engineer (Level 2 or 3) AHT
Northrop Grumman
Dulles, VA
Northrop Grumman Space Systems is seeking a Software Test Engineer to support the verification and validation of mission-critical satellite ground software. In this role, you will develop &…
Added 1 hour ago
Network Security Engineer
SAIC
Suffolk, VA
SAIC is seeking a Network Security Engineer with experience in US Navy IT networks to support the sustained operation and maintenance of a newly deployed naval enterprise transport network,…
Added 1 hour ago
Cyber Data Analysis Engineer III
CACI International
Springfield, VA
A Cyber Data Analysis Engineer designs, builds, and maintains the enterprise environment for collecting, storing, and displaying data that supports cybersecurity efforts. In this role,…
Added 1 hour ago
Full Stack Software Developer/Engineer
CACI International
Sterling, VA
Clearance: Must have TS/SCI with CI poly (or be willing to take CI poly)
Added 1 hour ago
Senior Software Engineer
Northrop Grumman
Newport News, VA
Northrop Grumman is seeking a Sr Software Engineer for our GCCS-J program in Newport News, Va.
Added 1 hour ago
Principal Network Engineer / Senior Principal Network Engineer
Northrop Grumman
Chantilly, VA
…administrators, and operators as a Principal Cyber Network Engineer or Senior Principal Cyber Network Engineer professional in Chantilly, VA. The successful candidate will be expected to…
Added 1 hour ago
Deputy Chief Engineer Systems (Government)
AT&T
Chantilly, VA
This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week
Added 1 hour ago
Cyber Engineer Lead
ManTech
Chantilly, VA
ManTech is seeking a motivated, career and customer-oriented Cyber Engineer Lead , serving as the CLIN-level manager, to join our team in the Chantilly, VA, area.
Added 1 hour ago
A
System Development Engineer II - AMZ10225528
Amazon
Herndon, VA
- $129,200 to $174,800 USD / year
Offered Position: System Development Engineer II
Added 1 hour ago
Software Development Engineer III, AFX Planning Tools
Amazon
Herndon, VA
…millions of customers? We are looking for a Software Development Engineer III to join our team at Amazon and help shape the technical direction of critical software systems. In this role,…

Closed listing

ServiceNow

Senior Staff Forward Deployed Engineer - Flow

Remote, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About Flow by ServiceNow Flow is a product and a new business unit in ServiceNow staffed by a team of 0-1 builders. We’re creating Flow, an AI-native conversational experience for natural language automation and enterprise service management. Flow is built on a new tech stack with new ways of working. We challenge established practices and are defining a new product and GTM playbook for ServiceNow. Flow puts what we build in front of the largest possible audience. You’ll have real ownership of the work, the freedom to move fast, and the resources of a global technology leader behind you. If you have a point of view on building and want to start from the beginning again, we want to talk to you, wherever you are. Plenty of people can ship an AI prototype this year. Few get to build a product that runs enterprise work at global scale. Join us.

Job Description

We are hiring a Senior Staff Forward Deployed Solutions Engineer to be the most senior technical authority for Flow customers, guiding strategic and enterprise accounts from first demo and trial to long-term, expanding success. You will lead the hardest customer deployments, architect solutions that go beyond what the product does today, and turn what you learn in the field into product strategy. You will also raise the bar for the entire forward deployed team by setting technical standards, building repeatable playbooks, and mentoring other engineers. The role combines deep technical implementation, strategic customer partnership, and cross-functional leadership. Ready to turn “we’re stuck” into “we’re live” for the most complex enterprise environments? You will own outcomes across multiple strategic customers, influence the Flow roadmap, and define how ServiceNow deploys AI-native products in the field. What You Will Do Technical Solutions and Architecture

Lead technical design and delivery for strategic enterprise deployments, including SSO and identity architecture, multi-system integrations, and security and compliance reviews with customer IT and security leadership.
Architect and build complex, production-grade automations and workflows with Flow’s natural-language builder across tools such as Okta, Microsoft Teams, Slack, Jira, Workday, Zoom, Microsoft 365, and ServiceNow.
Design knowledge and retrieval strategies across document sources such as SharePoint, Google Drive, Box, Notion, and the ServiceNow knowledge base, so the AI returns accurate, sourced answers at enterprise scale.
Solve problems the product does not yet handle by designing and documenting scalable workarounds, and convert them into reusable patterns, reference architectures, and product capabilities.
Lead proof-of-concept and strategic evaluation efforts, partnering with sales and executive stakeholders to demonstrate value and win competitive engagements.

Customer Success and Strategic Adoption

Define and continuously improve the onboarding and implementation motion so new customers set up and enable Flow in a few hours and reach production in one day.
Act as a trusted advisor to customer IT directors and executives, aligning Flow with their broader IT and operations strategy and ServiceNow’s plans.
Use Flow analytics on usage, conversation allowances, and automation results to build business cases, demonstrate value, and drive expansion from an initial use case to a full self-service service desk.
Own multi-account health and adoption outcomes, identifying risks early and driving executive-level resolution when needed.

Product Influence and Technical Leadership

Translate patterns across customers into clear product requirements and strategy, and partner with product management and engineering to prioritize and shepherd them through delivery.
Serve as the voice of the customer in roadmap, architecture, and go-to-market discussions, shaping how Flow is positioned, packaged, and priced.
Establish technical standards, playbooks, and tooling for the forward deployed function, and scale them across teams.
Mentor and coach solutions engineers at IC3 and IC4 levels and act as an escalation point for the most difficult issues.

Support and Reliability

Serve as the final technical escalation for critical customer issues such as API timeouts, sync errors, payment-related questions, and failed automations, and drive them from diagnosis to durable resolution.
Reproduce bugs, isolate root causes, and work directly with core engineers to resolve them, including systemic issues affecting multiple customers.
Use Flow health, audit, and activity logs to diagnose complex issues, identify outages, and define monitoring and triage practices that improve reliability for all customers.

Qualifications

10+ years in customer-facing technical roles, such as forward deployed, solutions, or implementation engineering, in enterprise software, including experience leading strategic, multi-system deployments.
Deep, hands-on experience with REST APIs, scripting, automations, and webhooks, with the ability to design integration architectures and debug them at depth.
Expert knowledge of single sign-on and identity architectures, including SAML, OAuth, Okta, and Entra ID, and of enterprise security and compliance requirements.
Extensive experience with enterprise service management or collaboration platforms such as ServiceNow, Jira, Slack, or Microsoft Teams.
Strong understanding of AI and workflow automation, including prompt design, retrieval-augmented approaches, and evaluating the quality and accuracy of AI answers.
Proven ability to communicate and influence from system administrators and security engineers to IT directors and executives.
Demonstrated ability to connect customer outcomes to broader IT and operations strategy and to ServiceNow’s plans.
Track record of technical leadership and mentorship, and of influencing product direction and cross-functional teams without direct authority.

Preferred

Experience with service desk offerings.
Experience with AI-native or cloud-native enterprise products.
Background in product-led growth or consumption-priced software.
Experience building an onboarding or implementation motion, playbooks, or a forward deployed function from scratch; startup experience is helpful but not required.

For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States