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Mechanical Design Engineer
Jobot
Milton, GA
- $125,000 to $155,000 USD / year
We are seeking a talented Mechanical Design Engineer to join our growing engineering team. The ideal candidate will have experience designing and developing electronic security,…
Added 1 min ago
Applications Engineer
Advanced Flow Solutions Inc
Oklahoma City, OK
The Applications Engineer, Pumps & Compressors, provides technical and commercial support to AFS distributors, customers, and internal teams. This role evaluates application requirements,…
Added 1 min ago
Senior Electronics Design and Analysis Engineer
Castelion Corporation
Torrance, CA · Torance, CA
We’re looking for a Sr. Electronics Design and Analysis Engineer to help design and validate next-generation hypersonic defense systems. You’ll work in a fast-moving startup environment…
Added 2 mins ago
Software Engineer - Fraud Systems
Regions
Hoover, AL · Charlotte, NC · Atlanta, GA
At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This position monitors system applications, ensures systems run smoothly,…
Added 3 mins ago
Principal Systems Engineer
Motorola Solutions, Inc.
NC · GA · AL · IL · SC · OH · TX · MS · IN · WI · KS
As a Principal Systems Engineer, you will lead the design and implementation of solutions for Motorola’s ASTRO 25 and adjacent technologies for DOD and Federal Government agencies. We are…
Added 3 mins ago
Principal Systems Engineer
Motorola Solutions, Inc.
KY · NC · GA · FL · IL · SC · NM · OH · TX · AZ · IN · TN
As a Principal Systems Engineer, you will lead the design and implementation of solutions for Motorola’s ASTRO 25 and adjacent technologies for DOD and Federal Government agencies. We are…
Added 3 mins ago
Senior Systems Engineer
Motorola Solutions, Inc.
FL · IL · GA · NM · AZ
As a Senior Systems Engineer, you will drive the design and implementation of solutions for Motorola’s ASTRO 25 and adjacent technologies for DOD and Federal Government agencies. We are…
Added 3 mins ago
Engineer II, Google Cloud
PricewaterhouseCoopers Advisory Services LLC
Chicago, IL · Raleigh, NC · Charlotte, NC · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Baltimore, MD · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Spartanburg, SC · Albany, NY · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Austin, TX · Tulsa, OK · Washington, DC · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Montpelier, VT · Nashville, TN · New Orleans, LA · NY · Oklahoma City, OK · Orlando, FL · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
As a Engineer II, Google Cloud you will contribute to the design, build, testing, and optimization of cloud-native applications on Google Cloud, supporting work across the full software…
Added 5 mins ago
Hardware System Integration Electrical Engineer - Mac
Apple
Cupertino, CA
Apple is seeking a System EE for Mac Development platform electrical & system design integration. The candidate will design, implement, test, and debug the electrical subsystem of the…
Added 5 mins ago
Computer Vision Engineer
Apple
Cupertino, CA
The Camera Technologies team is looking for an enthusiastic and talented software engineer with a technical background in camera imaging. In this role you will be responsible for…
Added 6 mins ago
Senior Workday Security Engineer
CVS Shared Services Resources LLC
Remote, United States
CVS Health is seeking an experienced Senior Workday Security Engineer to join the HR Technology Workday Security team. This role designs, supports, governs, and optimizes security across…
Added 8 mins ago
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Software Engineer I/II
Multi Media LLC
Remote, United States
- $130,000 to $165,000 USD / year
We are looking for a frontend-leaning Software Engineer I/II to join our Viewer team and help build user-facing features that reach millions of people worldwide.
Added 9 mins ago
Electrical Designer
STL Stellar Energy
United States
…the design process, the Designer will work closely with the Engineer to compile technical data for the electrical systems, including product features, dimensional information, owner…
Added 9 mins ago
Staff Industrial Wastewater Engineer
Arcadis
Syracuse · Albany · Buffalo · Rochester
We are seeking a Staff Industrial Wastewater Engineer to join our growing Industrial Water team in Syracuse, NY. This is an exciting opportunity for an engineer who is passionate about…
Added 9 mins ago
Project Industrial Wastewater Engineer
Arcadis
Syracuse · Albany · Buffalo · Rochester
We are seeking a Project Industrial Wastewater Engineer to join our growing Industrial Wastewater Treatment team in Syracuse, NY. This is an exciting opportunity for an experienced engineer…
Added 10 mins ago
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Staff Software Engineer - Uber Health
Uber
San Francisco, CA · Sunnyvale, CA · Seattle, WA · New York City, NY
- $232,000 to $258,000 USD / year
Beyond core logistics infrastructure, as a Staff Software Engineer you will serve as a key technical leader, setting long-term architectural strategy and pioneering our next-generation…
Added 11 mins ago
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Associate Director - Solutions Architect
Verizon Business Ntwk Srvs LLC
Ashburn, VA · Hilliard, OH · Boston, MA · Cary, NC · Temple Terrace, FL · Basking Ridge, NJ
- $155,000 to $270,000 USD / year
Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect ).
Added 11 mins ago
CP
Engr III Spec-Ntwk Operations
Cellco Partnership
Warrensville Heights, OH · Twinsburg, OH
- $74,500 to $122,000 USD / year
…people, businesses, and things connect. As a Network Operations Engineer, you will provide technical expertise on a critical role involving network transformation, network outages, service…
Added 12 mins ago
Senior Data Engineer
General Motors LLC
Austin, TX · Warren, MI
…and collaborate with the team when changes cross service or system boundaries. This role does not include people-management responsibilities or ownership of team-wide architecture or…
Added 12 mins ago
Principal Engineer, Autonomy Evaluation
General Motors LLC
Remote, United States
…that signal. We turn it into answers: what is limiting the system, how big each problem is, and what fixing it is worth. Those answers steer what GM's autonomy teams build next and inform…
Added 12 mins ago
Automation Engineer, Nampa ID
Tractor Supply Company
Nampa, ID
…handling systems across distribution centers. The Automation Engineer partners with vendors, system integrators, maintenance, and operations to keep material flowing safely and efficiently.…
Added 12 mins ago
ServiceNow Engineer
ASM Research, An Accenture Federal Services Company
Boise, ID
The ServiceNow Engineer is responsible for comprehensive Operations and Maintenance (O&M) services for the USACE OCIO/G-6 Enterprise Service Strategy Tool, ensuring optimal platform…
Added 12 mins ago
Sr Project Manager - AI Data Centers
Jacobs
Boise, ID
Serve as the primary coordination point among the client, Project Engineer, discipline design teams, construction management, commissioning teams, vendors, and subcontractors.
Added 12 mins ago
Network Security Engineer Master
GovCIO
Boise, ID
GovCIO is seeking a highly experienced Master Network & Security Engineer to lead the design, operation, troubleshooting, and continuous improvement of enterprise network-security…
Added 12 mins ago
Warranty Engineer
Insight Global
Boise, ID
Install parts, upgrades, and system modifications.

ServiceNow

Senior Staff Forward Deployed Engineer - Flow

Remote, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About Flow by ServiceNow Flow is a product and a new business unit in ServiceNow staffed by a team of 0-1 builders. We’re creating Flow, an AI-native conversational experience for natural language automation and enterprise service management. Flow is built on a new tech stack with new ways of working. We challenge established practices and are defining a new product and GTM playbook for ServiceNow. Flow puts what we build in front of the largest possible audience. You’ll have real ownership of the work, the freedom to move fast, and the resources of a global technology leader behind you. If you have a point of view on building and want to start from the beginning again, we want to talk to you, wherever you are. Plenty of people can ship an AI prototype this year. Few get to build a product that runs enterprise work at global scale. Join us.

Job Description

We are hiring a Senior Staff Forward Deployed Solutions Engineer to be the most senior technical authority for Flow customers, guiding strategic and enterprise accounts from first demo and trial to long-term, expanding success. You will lead the hardest customer deployments, architect solutions that go beyond what the product does today, and turn what you learn in the field into product strategy. You will also raise the bar for the entire forward deployed team by setting technical standards, building repeatable playbooks, and mentoring other engineers. The role combines deep technical implementation, strategic customer partnership, and cross-functional leadership. Ready to turn “we’re stuck” into “we’re live” for the most complex enterprise environments? You will own outcomes across multiple strategic customers, influence the Flow roadmap, and define how ServiceNow deploys AI-native products in the field. What You Will Do Technical Solutions and Architecture

Lead technical design and delivery for strategic enterprise deployments, including SSO and identity architecture, multi-system integrations, and security and compliance reviews with customer IT and security leadership.
Architect and build complex, production-grade automations and workflows with Flow’s natural-language builder across tools such as Okta, Microsoft Teams, Slack, Jira, Workday, Zoom, Microsoft 365, and ServiceNow.
Design knowledge and retrieval strategies across document sources such as SharePoint, Google Drive, Box, Notion, and the ServiceNow knowledge base, so the AI returns accurate, sourced answers at enterprise scale.
Solve problems the product does not yet handle by designing and documenting scalable workarounds, and convert them into reusable patterns, reference architectures, and product capabilities.
Lead proof-of-concept and strategic evaluation efforts, partnering with sales and executive stakeholders to demonstrate value and win competitive engagements.

Customer Success and Strategic Adoption

Define and continuously improve the onboarding and implementation motion so new customers set up and enable Flow in a few hours and reach production in one day.
Act as a trusted advisor to customer IT directors and executives, aligning Flow with their broader IT and operations strategy and ServiceNow’s plans.
Use Flow analytics on usage, conversation allowances, and automation results to build business cases, demonstrate value, and drive expansion from an initial use case to a full self-service service desk.
Own multi-account health and adoption outcomes, identifying risks early and driving executive-level resolution when needed.

Product Influence and Technical Leadership

Translate patterns across customers into clear product requirements and strategy, and partner with product management and engineering to prioritize and shepherd them through delivery.
Serve as the voice of the customer in roadmap, architecture, and go-to-market discussions, shaping how Flow is positioned, packaged, and priced.
Establish technical standards, playbooks, and tooling for the forward deployed function, and scale them across teams.
Mentor and coach solutions engineers at IC3 and IC4 levels and act as an escalation point for the most difficult issues.

Support and Reliability

Serve as the final technical escalation for critical customer issues such as API timeouts, sync errors, payment-related questions, and failed automations, and drive them from diagnosis to durable resolution.
Reproduce bugs, isolate root causes, and work directly with core engineers to resolve them, including systemic issues affecting multiple customers.
Use Flow health, audit, and activity logs to diagnose complex issues, identify outages, and define monitoring and triage practices that improve reliability for all customers.

Qualifications

10+ years in customer-facing technical roles, such as forward deployed, solutions, or implementation engineering, in enterprise software, including experience leading strategic, multi-system deployments.
Deep, hands-on experience with REST APIs, scripting, automations, and webhooks, with the ability to design integration architectures and debug them at depth.
Expert knowledge of single sign-on and identity architectures, including SAML, OAuth, Okta, and Entra ID, and of enterprise security and compliance requirements.
Extensive experience with enterprise service management or collaboration platforms such as ServiceNow, Jira, Slack, or Microsoft Teams.
Strong understanding of AI and workflow automation, including prompt design, retrieval-augmented approaches, and evaluating the quality and accuracy of AI answers.
Proven ability to communicate and influence from system administrators and security engineers to IT directors and executives.
Demonstrated ability to connect customer outcomes to broader IT and operations strategy and to ServiceNow’s plans.
Track record of technical leadership and mentorship, and of influencing product direction and cross-functional teams without direct authority.

Preferred

Experience with service desk offerings.
Experience with AI-native or cloud-native enterprise products.
Background in product-led growth or consumption-priced software.
Experience building an onboarding or implementation motion, playbooks, or a forward deployed function from scratch; startup experience is helpful but not required.

For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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