Jobs in the United States

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Added 2 mins ago
Intermediate Professional Civil Engineer (Transmission Line)
WSP
Tulsa, OK
WSP is currently initiating a search for an Intermediate Professional Civil Engineer (Transmission Line) for our Tulsa, OK office.
Added 3 mins ago
Water Treatment Plant Facility Manager
Salt Lake City Corporation
United States
…Division, including the Water Quality, Treatment and Process Engineer, and Department SCADA and telemetry personnel, and other City and Department Divisions on plant projects and daily…
Added 5 mins ago
Engineer Propulsion Level 3/4
DS - MP - ABL - Rocket Center
United States
The Engineer Propulsion leads the technical direction, design, and execution of advanced propulsion systems for our next‑generation tactical programs. This role combines deep subject‑matter…
Added 5 mins ago
Senior Staff Radar Modeling Simulation & Analysis Systems Engineer
CORP-Corporate Office
United States
…a Senior Staff Radar Modeling Simulation & Analysis Systems Engineer to join our team of qualified and diverse individuals. This position will be in Baltimore, MD, and is a full time on…
Added 5 mins ago
Electrical Test Engineer - Level 3/4 (AHT)
SP - Orbital Space Systems
United States
Northrop Grumman's Space Sector has an opening for an Electrical Test Engineer - Level 3/4 to join our Test Engineering Organization in Gilbert, AZ.
Added 5 mins ago
Staff Optomechanical Engineer - 5
SP - Launch Vehicles
United States
Northrop Grumman Space Systems is looking for a Staff Optomechanical Engineer to support the Electro-Optics Group within the Launch Vehicles business unit in Chandler, Arizona.
Added 5 mins ago
Sr. Staff Optomechanical Engineer - 6
SP - Launch Vehicles
United States
Northrop Grumman Space Systems is looking for a Sr. Staff Optomechanical Engineer to support the Electro-Optics Group within the Launch Vehicles business unit in Chandler, Arizona.
Added 5 mins ago
2027 Associate Manufacturing Engineer
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems (NGAS) has an opening for an Associate Manufacturing Engineer to join our team of qualified, diverse individuals.
Added 5 mins ago
Engineer Technician: CNC/CAM Programmer - Level 3/4
SP - Launch Vehicles
United States
Collaborate with mechanical engineers on design-for-manufacturability, tolerancing, material selection, and prototype build strategy.
Added 5 mins ago
Principal/Sr Principal Aeronautical Flight Test Engineer - Loads & Dynamics
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Principal / Senior Principal Aeronautical Flight Test Engineer to join our team of qualified, diverse individuals within our Test…
Added 5 mins ago
Sr Principal Engineer Aeronautical - Flight Test VMS
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Sr. Principal Aeronautical Flight Test Engineer to join our team of qualified, diverse individuals within our Test and Evaluation…
Added 5 mins ago
G
Transportation Engineer
GPAC
Tampa, FL
- $75,000 to $130,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 6 mins ago
O
Principal Data Engineer
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
Provides expertise on the design and participates in building of data infrastructure to optimize data processing from a variety of data sources.
Added 6 mins ago
O
Senior Data Engineer
Oracle
Nashville, TN
- $95,600 to $209,500 USD / year
Data Pipeline and Solutions Engineering – Pipeline Design:
Added 6 mins ago
O
Lead Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $146,300 to $306,400 USD / year
System Design & Architecture - System Scalability:
Added 6 mins ago
O
Lead Principal Network Developer - Internet Edge
Oracle
Seattle, WA · Reston, VA · Redwood City, CA · Santa Clara, CA · Nashville, TN
- $126,200 to $264,100 USD / year
Lead Principal Network Engineer - Internet Edge
Added 6 mins ago
O
Lead Principal Core Infrastructure Engineer
Oracle
Nashville, TN · Seattle, WA
- $146,300 to $306,400 USD / year
As a Lead Principal Core Infrastructure Engineer on Oracle's Strategic Customer Engineering team, you will play a critical role in driving complex technical initiatives across Oracle Cloud…
Added 7 mins ago
Microfabrication Engineering Manager
Synchron Inc.
San Diego, CA
We are seeking an exceptional Principal Microfabrication Engineer to lead the technical development of Synchron's next-generation, high-channel-count neural interfaces.
Added 8 mins ago
Sr. Software Engineer - IT Software Engineering
Elastic
United States
We're a team of builders, and this is a hands-on, 100% individual contributor role. Every engineer here owns their work end to end: shaping the problem, designing the system, shipping it,…
Added 10 mins ago
CO
Construction Inspector( I, II, or III)
City Of League City
League City, TX
- $25.38 to $42.93 USD / hour
…checks for potential safety problems by reading and interpreting design drawings, preparing and reviewing drawings, conducting visual and physical inspections, examining and evaluating…
Added 10 mins ago
JM
Glass Research Engineer
Johns Manville
United States
- $103,400 to $142,200 USD / year
Johns Manville is seeking a results-driven Glass Technology Engineer to lead initiatives that improve glass manufacturing performance, reduce production costs, accelerate innovation, and…
Added 10 mins ago
Senior Mechanical Design Engineer
Intuitive
Sunnyvale, CA
The Senior Mechanical Design Engineer is responsible for developing, documenting, and validating new product designs, as well as improving existing designs to meet the needs of our…
Added 12 mins ago
Electrical Engineer I
Sierra Nevada Corporation
Lone Tree, CO
…humanity through technology and imagination! As an Electrical Engineer I, you will be involved in the initial phases of research, design, and development of electrical/electronic systems…
Added 13 mins ago
Service Engineer, PSO, Prime Air, Prime Air
Amazon.com Services LLC
Seattle, WA
Amazon Prime Air (PA) is seeking a Interdisciplinary Service Engineer to drive integration with Prime Air Operations to investigate issues to drive improved reliability within our…
Added 17 mins ago
Quality Automation Engineer III - Commercial Lending
Frost Bank
San Antonio, TX
As a Quality Automation Engineer III - Commercial Lending, you are our quality control, ensuring every application is stable and built with integrity, caring and excellence. You’ll play an…

ServiceNow

Senior Staff Forward Deployed Engineer - Flow

Remote, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About Flow by ServiceNow Flow is a product and a new business unit in ServiceNow staffed by a team of 0-1 builders. We’re creating Flow, an AI-native conversational experience for natural language automation and enterprise service management. Flow is built on a new tech stack with new ways of working. We challenge established practices and are defining a new product and GTM playbook for ServiceNow. Flow puts what we build in front of the largest possible audience. You’ll have real ownership of the work, the freedom to move fast, and the resources of a global technology leader behind you. If you have a point of view on building and want to start from the beginning again, we want to talk to you, wherever you are. Plenty of people can ship an AI prototype this year. Few get to build a product that runs enterprise work at global scale. Join us.

Job Description

We are hiring a Senior Staff Forward Deployed Solutions Engineer to be the most senior technical authority for Flow customers, guiding strategic and enterprise accounts from first demo and trial to long-term, expanding success. You will lead the hardest customer deployments, architect solutions that go beyond what the product does today, and turn what you learn in the field into product strategy. You will also raise the bar for the entire forward deployed team by setting technical standards, building repeatable playbooks, and mentoring other engineers. The role combines deep technical implementation, strategic customer partnership, and cross-functional leadership. Ready to turn “we’re stuck” into “we’re live” for the most complex enterprise environments? You will own outcomes across multiple strategic customers, influence the Flow roadmap, and define how ServiceNow deploys AI-native products in the field. What You Will Do Technical Solutions and Architecture

Lead technical design and delivery for strategic enterprise deployments, including SSO and identity architecture, multi-system integrations, and security and compliance reviews with customer IT and security leadership.
Architect and build complex, production-grade automations and workflows with Flow’s natural-language builder across tools such as Okta, Microsoft Teams, Slack, Jira, Workday, Zoom, Microsoft 365, and ServiceNow.
Design knowledge and retrieval strategies across document sources such as SharePoint, Google Drive, Box, Notion, and the ServiceNow knowledge base, so the AI returns accurate, sourced answers at enterprise scale.
Solve problems the product does not yet handle by designing and documenting scalable workarounds, and convert them into reusable patterns, reference architectures, and product capabilities.
Lead proof-of-concept and strategic evaluation efforts, partnering with sales and executive stakeholders to demonstrate value and win competitive engagements.

Customer Success and Strategic Adoption

Define and continuously improve the onboarding and implementation motion so new customers set up and enable Flow in a few hours and reach production in one day.
Act as a trusted advisor to customer IT directors and executives, aligning Flow with their broader IT and operations strategy and ServiceNow’s plans.
Use Flow analytics on usage, conversation allowances, and automation results to build business cases, demonstrate value, and drive expansion from an initial use case to a full self-service service desk.
Own multi-account health and adoption outcomes, identifying risks early and driving executive-level resolution when needed.

Product Influence and Technical Leadership

Translate patterns across customers into clear product requirements and strategy, and partner with product management and engineering to prioritize and shepherd them through delivery.
Serve as the voice of the customer in roadmap, architecture, and go-to-market discussions, shaping how Flow is positioned, packaged, and priced.
Establish technical standards, playbooks, and tooling for the forward deployed function, and scale them across teams.
Mentor and coach solutions engineers at IC3 and IC4 levels and act as an escalation point for the most difficult issues.

Support and Reliability

Serve as the final technical escalation for critical customer issues such as API timeouts, sync errors, payment-related questions, and failed automations, and drive them from diagnosis to durable resolution.
Reproduce bugs, isolate root causes, and work directly with core engineers to resolve them, including systemic issues affecting multiple customers.
Use Flow health, audit, and activity logs to diagnose complex issues, identify outages, and define monitoring and triage practices that improve reliability for all customers.

Qualifications

10+ years in customer-facing technical roles, such as forward deployed, solutions, or implementation engineering, in enterprise software, including experience leading strategic, multi-system deployments.
Deep, hands-on experience with REST APIs, scripting, automations, and webhooks, with the ability to design integration architectures and debug them at depth.
Expert knowledge of single sign-on and identity architectures, including SAML, OAuth, Okta, and Entra ID, and of enterprise security and compliance requirements.
Extensive experience with enterprise service management or collaboration platforms such as ServiceNow, Jira, Slack, or Microsoft Teams.
Strong understanding of AI and workflow automation, including prompt design, retrieval-augmented approaches, and evaluating the quality and accuracy of AI answers.
Proven ability to communicate and influence from system administrators and security engineers to IT directors and executives.
Demonstrated ability to connect customer outcomes to broader IT and operations strategy and to ServiceNow’s plans.
Track record of technical leadership and mentorship, and of influencing product direction and cross-functional teams without direct authority.

Preferred

Experience with service desk offerings.
Experience with AI-native or cloud-native enterprise products.
Background in product-led growth or consumption-priced software.
Experience building an onboarding or implementation motion, playbooks, or a forward deployed function from scratch; startup experience is helpful but not required.

For positions in this location, we offer a base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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