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Software Development Engineer, Customer Experience and Business Trends
Amazon.com Services LLC
Seattle, WA
Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Software Development Engineer (SDE) to shape the future of Amazon Web Services (AWS) customer experience by…
Added just now
Software Development Engineer, Provisioning - Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
…implement innovative solutions, and maintain critical software infrastructure that powers our satellite fleet. This role provides significant growth potential for someone with the technical…
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Controls Design Engineer, Controls Design Engineering
Amazon Data Services, Inc.
Seattle, WA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
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Software Development Engineer, Amazon Dedicated Cloud, Early Career - 2027, Amazon Dedicated Cloud (ADC)
Amazon.com Services LLC
Jessup, MD · Seattle, WA · Arlington, VA · Denver, CO · Herndon, VA
…distributed systems challenges while delivering reliable, scalable infrastructure to government and defense customers. The work directly supports the mission of protecting national…
Added 1 min ago
Offshore Survey Engineer
ZUPT LLC
Remote, United States
…combines robotics, sensors, AI and data analytics to make critical infrastructure safer and more reliable. For you, that means the best of both worlds: the close-knit culture of a…
Added 3 mins ago
ML Data Operations Engineer
Apple
Washington DC, DC
Apple's ML Data Operations group is seeking a Data Operations Engineer to support internal data collection efforts powering our next generation of consumer machine learning features. In…
Added 4 mins ago
IG
Software Automation Test Engineer
Insight Global
San Diego, CA
- From $45 USD / hour
Added 4 mins ago
IG
Senior Platform Engineer Microsoft
Insight Global
Remote, United States
- From $57 USD / hour
7+ years of IT infrastructure, endpoint engineering, or Microsoft platform experience
Added 6 mins ago
AH
IT Network & Security Engineer
Astiva Health
Orange, CA
- $85,000 to $130,000 USD / year
…coordinated care to its members. The IT Network & Security Engineer designs, maintains, and secures the enterprise network infrastructure and cloud environments connecting our offices,…
Added 6 mins ago
GRC Staff Engineer
Fivetran
Oakland, CA
…full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data - from the moment data moves, through every…
Added 6 mins ago
GRC Staff Engineer
Fivetran
Denver, CO · Oakland, CA
…full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data - from the moment data moves, through every…
Added 8 mins ago
AWS Security Engineer - Senior Associate
PWC US
TX-Dallas, TX · FL-Miami, FL · FL-Tampa, FL · GA-Atlanta, GA · CO-Denver, CO · IL-Chicago, IL · TN-Nashville, TN · OH-Cleveland, OH · MA-Boston, MA · PA-Philadelphia, PA · TX-Houston, TX
What You Must Have
Added 8 mins ago
Roadway Senior Project Manager
HNTB Corporation
Raleigh, NC
…NCDOT. We are dedicated to enhancing our communities, solving infrastructure challenges for our client and increasing transit and pedestrian/bicycle…
Added 8 mins ago
Construction Inspector III
HNTB Corporation
Houston, TX
…delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of…
Added 9 mins ago
Technical Support Engineer
Trimble Inc.
NH
Empower Global Infrastructure as our Next Technical Support Engineer (B2W)!
Added 9 mins ago
Building Envelope Consultant
UES
Pineville, NC
…materials testing and inspection, we help deliver critical infrastructure and development projects across the…
Added 9 mins ago
Lead Identity System Engineer
Sanford
Marshfield, WI · Sioux Falls, SD · Bemidji, MN · Bismarck, ND · Fargo, ND
8 Hours - Day Shifts (United States of America)
Added 10 mins ago
Senior Software Engineer - Full Stack (TS Clearance)
Red Cell Partners
WA · McLean, VA
At Andesite, we are building a new product for technical operators in the national security space. As a full stack engineer, you will be responsible for developing our application backend…
Added 10 mins ago
Test Capabilities Integration Engineer
Vervic Inc.
Alamogordo,, NM
Job Title: Test Capabilities Integration Engineer
Added 10 mins ago
Senior Software Engineer - Data Enablement
Block
Bay Area, CA
…Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and…
Added 11 mins ago
Founding Software Engineer
Raydar
New York, NY
- 6 days per week in office
Added 13 mins ago
Lead Information Security Engineer - Cyber Defense
Fifth Third Bank, National Association
United States
The Lead Information Security Engineer (ISE) will help lead our software, platform, and site reliability engineering work with the detection, response, and threat intel analysts to build,…
Added 13 mins ago
Director, Software Engineering
Fifth Third Bank, National Association
Cincinnati, OH
Engineer for high-volume digital channels: Lead technologies that support high transaction volumes, demanding availability requirements, complex commercial client structures, and changing…
Added 14 mins ago
Experienced Infra Technology Project Controls Engineer
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
Samsung Austin Semiconductor is seeking an Infrastructure Project Controls Engineer to join the Infra Integration team. This is a high-visibility role that blends technical project…
Added 16 mins ago
Enterprise Data Cybersecurity Engineer, Lead
Booz Allen Hamilton_United States
McLean, VA
Enterprise Data Cybersecurity Engineer, LeadThe Opportunity:

ServiceNow

Senior Staff DevOps Engineer - Flow

Remote, United States

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Job details

Experience: 12+ years of experience in DevOps, platform or infrastructure engineering, with a track record of delivering high-quality products.
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Flow by ServiceNow is a standalone conversational AI service desk, with its own product and its own codebase. Employees ask for help wherever they already work - Slack, Microsoft Teams, email, or the browser. Flow answers from connected knowledge, handles the request, and runs automations the team publishes. AI is how the product works, and a person stays in control when the action is sensitive. Flow is a new company inside ServiceNow, reimagining every function from first principles. We hire builders with agency and curiosity who use AI as the default way to design, review, and operate. They challenge inherited ways of working and treat their work as craft. Flow runs on infrastructure this team owns end to end. You’ll own the AWS platform, the delivery pipeline that puts code on it, the durable-execution plane that runs customer automations in isolation, and the operational surface of an AI runtime - including what it costs and whether it is getting better. What you get to do in this role

Own the AWS platform Flow runs on - containerized services, managed PostgreSQL, and an isolated execution plane for customer workloads - all defined as infrastructure as code.
Own delivery end to end: the CI verification pipeline, release promotion, and gated rollouts with migrations, smoke verification and automatic rollback.
Operate the production database: schema migrations, capacity planning, replication, backups and recovery.
Write and test infrastructure, delivery and operational code in TypeScript, held to the same review and testing bar as product code.
Own the security gates in the delivery pipeline and the least-privilege access that deploys run under.
Operate the AI runtime: model routing and failover, credential management, cost attribution, and the eval pipelines that gate changes.
Carry on-call with the rest of the team, and shape the SLOs and error budgets that come with scale.
Contribute to the design and implementation of new products and features while also enhancing the existing product suite.
Be a mentor for colleagues and help promote knowledge-sharing.

Qualifications

We don’t expect anyone to match every line below. If most of it describes you, we’d like to hear from you.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
Current, hands-on fluency with AI-assisted and agentic development. We expect you to work this way.
Experience leveraging AI/ML in engineering and quality processes (e.g., automated testing, AI-driven insights, intelligent monitoring).
12+ years of experience in DevOps, platform or infrastructure engineering, with a track record of delivering high-quality products.
Deep AWS experience, operating production platforms at scale.
Strong proficiency in TypeScript.
Infrastructure as code in a general-purpose language - AWS CDK, Pulumi or similar.
Experience running containerized services in production.
Experience with software development lifecycle (SDLC) and automation - implementing automation, testing strategies, and CI/CD practices across delivery stages using GitHub for version control and GitHub Actions for automated build, test, and deployment workflows.
Experience with PostgreSQL database management.
Experience with AI/ML microservice integration.
Experience operating inside an enterprise cloud-governance regime - service control policies, mandated naming and tagging, restricted IAM, region allowlists - and delivering within them.

Why join us Flow is early enough that the platform’s patterns are still being set, and one engineer’s decisions carry. You’ll mature the delivery, reliability and cost practices a fast-growing AI product needs, inside a real enterprise governance regime - with ServiceNow’s customers, scrutiny and scale behind you. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

Slack
Microsoft Teams
AWS
PostgreSQL
Infrastructure as code
Decision making
Problem solving
ML
Test automation
DevOps
TypeScript
Software development
CI/CD
GitHub
Identity and access management

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Work requirements

Jobs in the United States