Jobs in the United States

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Added 2 mins ago
VH
Physician - Associate Chief of Staff (ACOS) / Designated Education Officer (DEO)
Veterans Health Administration
Cincinnati, OH
- $250,000 to $400,000 USD / year
Added 4 mins ago
Technical Customer Success Executive, Manufacturing (Copy)
Instrumental, Inc.
United States
As AI infrastructure demand accelerates, manufacturers are under increasing pressure to bring products to market faster while maintaining quality and yield. Instrumental plays a critical…
Added 7 mins ago
UC
Civil Engineer
U.S. Coast Guard
Yorktown, VA
- $90,838 to $118,092 USD / year
Added 7 mins ago
TS
Transportation Security Manager
Transportation Security Administration
Rapid City, SD
- $89,508 to $116,362 USD / year
…public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and…
Added 9 mins ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Oberlin, OH
- $116,716 to $180,846 USD / year
…abnormalities. Integrates user services needs and prioritizes infrastructure operations and maintenance actions. Exercises control and direction of resources associated with delivery of NAS…
Added 11 mins ago
SAP Finance Architect, AWS SAP Team
Amazon.com Services LLC
Seattle, WA
- 3+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Added 12 mins ago
VH
Supervisory Healthcare Engineer (Deputy)
Veterans Health Administration
Long Beach, CA
- $153,663 to $199,765 USD / year
Serves as a principal advisor to top management on all administrative management matters associated with programs and operation of the Medical Center Infrastructure.
Added 12 mins ago
DO
INTELLIGENCE SPECIALIST
Department of the Air Force
Hickam AFB, HI
- $131,310 to $170,708 USD / year
…science/digital technologies (data, artificial intelligence, network infrastructure, etc.) sufficient to apply new theories, developments, methodologies, and research findings to broad…
Added 13 mins ago
PG
Technical Strategist
Publicis Groupe Holdings B.V
El Segundo, CA
- $66,120 to $97,440 USD / year
You possess strong technical fluency and developer empathy - understanding back-end architectures, APIs, and modern data platforms. Crucially, you are a proactive thinker who actively…
Added 15 mins ago
VH
Biomedical Engineer
Veterans Health Administration
Durham, NC
- $106,727 to $138,748 USD / year
The incumbent serves as an HTM biomedical engineering subject-matter resource for medical technology infrastructure, physical planning, installation, relocation, and activation associated…
Added 18 mins ago
OO
NBE/BE (LB Field Examiner) emphasis in Bank Information Technology, NB-0570-VI
Office of the Comptroller of the Currency
New York, NY
- $155,065 to $288,142 USD / year
Added 20 mins ago
TS
Lead Transportation Security Officer
Transportation Security Administration
Rockland, ME
- $61,722 to $80,243 USD / year
…public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and…
Added 20 mins ago
VH
Supervisory Healthcare Engineer (Deputy)
Veterans Health Administration
Hot Springs, SD
- $116,384 to $151,301 USD / year
…clinic program desires and engineering, technical, facility, and infrastructure requirements and capabilities. Has knowledge of, and plays in integral role in the accomplishment of, overall…
Added 23 mins ago
FE
Information Technology Specialist (INET)
Federal Emergency Management Agency
Emmitsburg, MD
- $85,447 to $133,142 USD / year
Reviewing and making recommendations on web related information technology infrastructure upgrades.
Added 23 mins ago
FE
Information Technology Specialist (INET)
Federal Emergency Management Agency
Emmitsburg, MD
- $85,447 to $133,142 USD / year
Reviewing and making recommendations on web related information technology infrastructure upgrades.
Added 23 mins ago
AR
General Engineer
Agricultural Research Service
Manhattan, KS
- $89,508 to $116,362 USD / year
…operations including maintenance, repair, and construction of NBAF infrastructure for architectural, civil, electrical, and mechanical components. | Utilizes engineering and project…
Added 26 mins ago
AM
SUPERVISORY GENERAL ENGINEER - INTERDISCIPLINARY
Air Mobility Command
Charleston AFB, SC
- $106,437 to $138,370 USD / year
…maintenance, repair and upgrade of installation natural/built…
Added 26 mins ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Auburn, WA
- $125,635 to $194,772 USD / year
…abnormalities. Integrates user services needs and prioritizes infrastructure operations and maintenance actions. Exercises control and direction of resources associated with delivery of NAS…
Added 26 mins ago
TS
Lead Transportation Security Officer
Transportation Security Administration
Waterloo, IA
- $61,722 to $80,243 USD / year
…public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and…
Added 27 mins ago
Lead, Infrastructure Security Engineer
VB Spine
Allendale, NJ · Leesburg, VA
As a Spine Sales Associate, you’ll own the security of VB Spine’s on-premises and physical infrastructure - including vulnerability management, Active Directory, servers, network…
Added 27 mins ago
RT
Associate Director of Electoral Organizing
Right to the City Alliance
New York City, NY
- $55.29 USD / hour
…Mobilization and overseeing RTTC's national deployments, volunteer infrastructure, and voter engagement programs - including the phonebank, textbank, and canvass operations tied to RTTC's…
Added 29 mins ago
UP
INTERDISCIPLINARY ENGINEER AND ARCHITECT
U.S. Pacific Fleet
Pearl Harbor Naval Base, Oahu, HI
- $95,994 to $129,129 USD / year
…standards to plan and coordinate work for industrial facilities or infrastructure projects; and develop and advise on solutions to modify standard practices, equipment, processes, or…
Added 29 mins ago
TS
Lead Transportation Security Officer
Transportation Security Administration
Bar Harbor, ME
- $61,722 to $80,243 USD / year
…public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and…
Added 29 mins ago
UA
Park Ranger
U.S. Army Corps of Engineers
Canyon Lake, TX
- $41,334 to $81,423 USD / year
Added 29 mins ago
SS
IT Specialist (Solutions Architect)
Social Security Administration
Woodlawn, MD
- $169,279 to $197,200 USD / year
…of modern software development practices, systems and cloud infrastructure, and IT modernization initiatives. | Advises on industry best practices and recommends innovative approaches to…

ServiceNow

Senior Staff AI-Native DevOps Engineer

San Diego, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the team The Conversational AI team at ServiceNow builds the core platform behind ServiceNow Otto, our conversational AI experience. We are a group of applied scientists and software engineers working at the intersection of research and production. Our work spans the full stack that makes Otto capable: agent orchestration, including harness engineering, prompt tuning, agent skills, policy design, and quality evaluation across languages; the A2A and MCP protocols that let agents collaborate and connect to tools; background channels and conversational triggers that bring agents into action; AI-native licensing and pricing; and the central caching layer that connects the ServiceNow platform to the services powering Otto. We are seeking a Staff AI-Native DevOps Engineer to lead a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind ServiceNow Otto, our conversational AI platform, from commit through production across our SaaS environments. Your work will span CI/CD pipelines, release automation, infrastructure on Kubernetes, observability, and the operational tooling that lets agent orchestration, MCP and A2A services, and the central caching layer ship safely and frequently. You will partner closely with applied scientists and software engineers to make AI-native delivery repeatable, measurable, and secure. This role combines deep expertise in cloud infrastructure, containerization, orchestration, and infrastructure as code with a practical understanding of how ML and LLM-based services behave in production, and a bias toward pragmatic engineering with measurable impact on deployment velocity and service reliability.

Qualifications

To be successful in this role you have:

Deep expertise in designing, building, and operating scalable, reliable, and secure cloud-native applications and infrastructure.
Strong software engineering skills, with experience developing infrastructure tooling and automation using Go, Python, or similar languages.
Experience leading complex infrastructure initiatives, establishing engineering best practices, and driving adoption across multiple teams.
Strong problem-solving skills, with the ability to diagnose complex distributed systems issues and drive improvements in performance, reliability, and operational efficiency.
Strong understanding of modern AI technologies, including Large Language Models (LLMs), Generative AI, and agentic architectures, with the ability to apply these concepts to engineering and operational challenges.
An AI-native engineering mindset, proactively leveraging AI tools and automation to accelerate development, improve operational efficiency, and deliver more intelligent, resilient systems.

DevOps:

Deploy, scale, and operate distributed microservices in production Kubernetes environments, including managing application lifecycle, networking, security, and service reliability.
Design and implement infrastructure automation using Infrastructure as Code (IaC) and Kubernetes-native tooling, including Terraform, Ansible, Helm, and Kubernetes Operators.
Build and maintain CI/CD pipelines and GitOps workflows using tools such as Jenkins, GitHub Actions, Tekton, and ArgoCD to automate testing, deployment, and release management.
Implement observability, monitoring, and incident response practices, performing root cause analysis and driving remediation to improve availability, fault tolerance, and operational resilience.
Architect and optimize cloud infrastructure across public and private cloud environments, with an emphasis on security, scalability, cost efficiency, and operational simplicity.

AI skills:

Artificial intelligence strategy is a critical skill at your level - it applies to how you build and to what you build.

Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other - catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready.
AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt.
Understanding of LLM-powered application architectures, including model inference, retrieval-augmented generation (RAG), tool calling, and agentic workflows, with an awareness of their infrastructure, scalability, and reliability implications.
Ability to deploy, operate, and troubleshoot AI-powered services in production, including managing model API integrations, observability, latency, resource utilization, and operational costs.

Minimum requirements

8+ years of professional software engineering, infrastructure engineering, DevOps, or related experience.
6+ years of experience deploying and operating containerized applications and distributed services in production environments.
4+ years of hands-on experience with Kubernetes, cloud infrastructure, and infrastructure automation.
Proficiency in at least one programming or scripting language, such as Go, Python, or Bash, with experience building production-grade automation and tooling.
Practical experience using AI-assisted development tools in software engineering workflows, with demonstrated ability to validate, debug, and safely integrate AI-generated code.
Working knowledge of LLMs, Generative AI, and agentic AI concepts, including their integration patterns and operational considerations.

Preferred requirements

12+ years of experience in software engineering, infrastructure engineering, DevOps, or platform engineering.
Extensive experience architecting and operating Kubernetes-based SaaS platforms at scale, including multi-service deployments and complex production environments.
Experience developing Kubernetes Operators, custom controllers, or other Kubernetes-native automation to manage application lifecycle and infrastructure operations.
Demonstrated technical leadership in driving cross-team infrastructure initiatives, improving production reliability, and establishing scalable platform engineering practices.
Hands-on experience deploying, integrating, or operating LLM-powered applications or agentic systems in production environments. Experience building AI-enabled infrastructure automation, observability, incident diagnosis, or remediation workflows to improve platform reliability and engineering productivity.

For positions in this location, we offer a base pay of $181,200 - $317,100 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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